Nice room. Not-so-nice hotel.
Posted Sep 6, 2016 on Hotels
You'll be comfortable as long as you stay in your room.
The room was spacious; had a chair and ottoman in the corner by the window; had a small but clean bathroom; great bedding; decent built-in desk. But the rest of the hotel was a little beat-up and dated. The stairwell was just ugly, and I swear the stairs moved as you stepped on them. And oddly, the most convenient parking was at the opposite end of the building from the elevators -- and you couldn't access the stairwell from the end with the parking.
The hotel is right on Rte. 46 and is convenient to other major highways. But the area is sad and run down.
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your recent experience at Crowne Plaza Fairfield with us. We are happy to hear that you found our guest room to be comfortable and spacious. Our hotel underwent a $12 million dollar renovation in 2010 where we made numerous changes to all areas of the hotel. We do have multiple side entrances to the hotel that are near our elevators and others that are near just guestrooms. All of these entrances are accessible with a guestroom key card. Again, we thank you for sharing your feedback with us and look forward to seeing you again!