Ratings based on 715 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
for Families
by A verified traveler from Ontario, Canada

Clean and cozy hotel.

Posted May 24, 2017
Pros: clean
Spacious room and clean everything. Had everything we needed. Refrigerator, dishwasher, dinette, oven, microwave, and more. Definitely go again.
3 out of 5
for Everyone
by A verified traveler from D

Not a great Hyatt experience

Posted May 13, 2017
Not a great Hyatt experience. I stayed for a night here. Checkin took more than 10mins when normally even in small hotels it's just 5mins task. Then the room AC was not working and had to adjust the temperature whole night. Bathroom comode was not clean and there were stain marks on the kitchen light which they never bothered to clean. Morning breakfast was worst I had in any Hyatt so far. Overall I didn't have a great experience.
5 out of 5
by A verified traveler

Posted Feb 21, 2017 on Hotels
Well appointed and great amenities and guest rooms
5 out of 5
by William

This traveler left a rating score only Posted Feb 19, 2017 on Hotels
3 out of 5
by Monique

Posted Feb 18, 2017 on Hotels
The TV was possible to use. The room was very nice otherwise.
5 out of 5
by A verified traveler

Posted Feb 16, 2017 on Hotels
Microwave broken
5 out of 5
by Andrea

Hyatt in ParTroy

Posted Feb 13, 2017 on Hotels
nice apartment style room
4 out of 5
by Jennifer

Excellent staff, comfy bed, but fell short.

Posted Feb 9, 2017 on Hotels
It was a lovely location and the front desk girl was super helpful. The tv wouldn't work with the provided dvd player so she came up and helped figure it out. It never got fully resolved but we were content. The lock on the door was broken, that was very worrisome for me as a single woman but fortunately I wasn't alone. My first time staying here, the room was much nicer. The shower was very small. But the kitchen was fully stocked with anything I needed for cooking & next door were several lovely restaurants. The breakfast was not edible. The last time I stayed it was fresh, delicious, and even had bacon. This visit (same night of the week in fact) it was cold, the meat was a very cheap ham, the eggs were clumped into one massive mound, and the oatmeal was concrete. Our plates of food went in the trash and we went out for a meal we didn't plan on having to buy.
4 out of 5
by F lira

This traveler left a rating score only Posted Jan 31, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 30, 2017 on Hotels