Thank you for the great review!

On behalf of our property, I would like to sincerely apologize for the disappointment experienced during your last stay here at our property. The cleanliness of our property and rooms is imperative to our team, so it is regrettable that you didn't receive accommodations reflective of our high standards. The feedback you have shared with our team is insightful and is instrumental in ensuring that the hotel improves on their commitment to provide a positive experience. Rest assured; we have alerted the housekeeping and engineering team on this matter so we can ensure proper protocol is followed to investigate and resolve this matter. As promised, I was processed compensation for the inconveniences faced during your stay.

Thank you so much for the valued detailed feedback! We look forward to welcoming you back to our property.

Thank you for the valued feedback

Thank you for the wonderful review! Please visit back soon!

Olma, Thank you for taking time and leaving us a great review!

Dominick, Thank you for the valued feedback on your stay!

Andreina, We greatly appreciate the valued feedback about your stay! Visit back soon

Thank you for the valued feedback! At any time we would love to welcome you back.

Melinda, Thank you for the valued feedback. I do apologize that your stay did not exceed your expectations. I will be discussing this with the proper channels and will be sure to correct any issues moving forward. At any time you may request extra towels and toiletry with our Guest Service Agents and we will be happy to assist .

Thank you for the valued feedback. We are aware of the wear and tear of our property. Thankfully we are now a Hilton property and are undergoing a full renovation. We would love to welcome you back once renovations complete so you can experience our brand new property and amenities that will be available to our guests.

Thank you for the 5/5 review!

Thank you for the valued feedback. Please visit back soon.

Thank you for the valued feedback. Please visit back soon.

Thank you for the 5/5 review! We greatly appreciate your visit.

Thank you so much for taking time to leave us such a detailed wonderful review! I will be sharing this with my entire staff. Customer service and guest experience are critical points that we take pride in treat as a top priority at our property. We would love nothing more than to welcome you back to our property at any time! Thank you !

Thank you for your valued feedback.

Thank you for the valued feedback! Please visit soon !

Thomas, we sincerely apologize about the delay at check in. Please feel free to contact me at any time if you do wish to return to make your next experience a greater one.

Thank you for the valued feedback!

Thank you so much for the valued feedback!

Brian Thank you for taking time to leave us an awesome review! You are welcomed back at anytime. Safe travels

We greatly appreciate the perfect score review! Please visit back soon!

Thank you for the perfect scored review! We greatly appreciate your time.

Beth, We do sincerely apologize for the delay at check in as we were not expecting our system to momentarily crash. We do understand how this can cause an great inconvenience in your travel. Customer service & guest satisfaction is our main priority so it is disappointing that we did not leave you with a lasting great impression during your stay. I will discuss this with the proper channels to be sure that our parking lot is taken cared of and will be sure that our security guard will closely monitor our floors during quiet hours.

Thank you for your feedback, please reach out to management regarding your concerns.

Thank you for sharing your feedback, while we are having ongoing renovations, we do apologize for the inconvenience caused to you during your stay. We hope to see you again soon once completed as we have rebranded as Parsippany Suites by Hilton.

Thank you for sharing your feedback, we will forward this to our staff! We hope to see you again soon.

Thank you for sharing your feedback, while we are undergoing renovations we do hope you return once completed.

Thank you for the detailed review. Please know that guest satisfaction is very important and we apologize for any inconveniences faced during your visit. Unfortunately, We are not a full service hotel and we do not provide a daily housekeeping service as we are an extended stay property. Long term guests receive a light touch every 4th day of their stay and a full service every 7th day of their stay. Linen/terry may be requested with the front desk at any hour, although if it is after housekeeping hours room deliveries are not available- guests will have to pick up additional linen/terry with the front desk. At anytime you can voice your concerns with our Guest Service Agent and they will be able to make accommodations for you with a fresh room or honor housekeeping service to address your concerns. I will share your review with my team and will address cleanliness with the proper department. We do wish to welcome you back in hopes that your next stay will leave a better lasting impression.

We apologize if you did not enjoy your stay with us. We hope to welcome you back to our property for a better experience.

Thank you for the valued feedback

Jinny, Thank you for the review!

Thank you so much for the 5/5 review! We value guest feedback. Please visit back at anytime!

Thank you so much for the acknowledgment of our team! We greatly appreciate the review as Customer service and guest experience is a top priority at our property. Please visit back soon.

Thank you so much for this review!

Dear valued guest, We apologize for the inconvenience caused to you during your stay with us, while our staff has tried their best to maintain the property, we are aware of visible wear and tear and have been undergoing renovations floor by floor for the last few months. I will share your experience with the proper channels and hope to invite you back when the property is fully renovated.

Thank you for the valued feedback

Thank you for the amazing review!

Thank you for the 5/5 review!

Hugo, Thank you for the valued feedback. I will be sure to address these matters to the proper channels. We do apologize for any inconveniences faced and do wish to welcome you back in hopes that the next stay will be exceed your expectations.

Thank you for the valued feedback. We apologize for the inconvenience of not meeting your standard for accommodations.

Thank you the review!!We apologize for any inconveniences faced during your stay and if we did not meet your expectations. That is not the impression we wish to leave our guests. We are aware of the wear and tear at the property and currently undergoing a full renovation that will be completed in the months to come. We do wish to welcome you back once completed in hopes to leave you a lasting impression.

Thank you for the valued feedback. We apologize for the inconvenience of not receiving additional coffee as requested.

Thank you for the detailed review.Please know that guest satisfaction is very important and we apologize for any inconveniences faced during your visit. Unfortunately, We are not a full service hotel and we do not provide a daily housekeeping service as we are an extended stay property. Long term guests receive a light touch every 4th day of their stay and a full service every 7th day of their stay. Linen/terry may be requested with the front desk at any hour, although if it is after housekeeping hours room deliveries are not available- guests will have to pick up additional linen/terry with the front desk. We do wish to welcome you back in hopes that your next stay will leave a better lasting impression.

Thank you for the perfect score review!

Zayd, Thank you so much for the great review!

Thank you the review!! We apologize for any inconveniences of not meeting your expectations. That is not the impression we wish to leave our guests and this will be addressed to the appropriate channels.

Thank you for the valued feedback!This will be addressed to the proper channels.

Judith, We are sorry that your stay did not meet your expectations! We do hope you would give us another try in order for us to recover and exceed your expectations.