Ratings based on 309 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Ottawa, ON

Great location

Posted Jul 23, 2016
Hotel staff were outstanding. Close to the Ferry, Downtown and the Beach.
Comment from Hotel Management
Jul 25, 2016 by P. Haultcoeur, Hotel Management
Dear Guests, Thanks very much for your stay and for your comments. I am glad to read that we met your expectations and look forward to welcoming you again. Kind regards Patrice Haultcoeur GM
4 out of 5
by juan carlos

Posted May 22, 2016 on Hotels
Comment from Hotel Management
by Patrice HAULTCOEUR, Hotel Management
Thank you for your visit and your rating. Kind regards P.Haultcoeur GM
1 out of 5
by A verified traveler

Very uncomfortable

Posted May 20, 2016
It's was more expensive than when I booked it online. The rate was higher. Ridiculous. Would never recommend holiday Inn again and will always repeat the bad time there to people I know.
Comment from Hotel Management
May 23, 2016 by P. Haultcoeur, Hotel Management
Dear Guest. Thank you for your stay. I must say I do not fully understand your point: we cannot charge you (or any guest) more than the rate you have booked at on line. If the rate was higher on the day of your arrival , then you have made a good deal. Yours sincerely, P. Haultcoeur GM
5 out of 5
by Lynda from manchester

Posted Feb 7, 2016 on Hotels
Value for money really nice hotel.
Comment from Hotel Management
Apr 16, 2016 by Patrice HAULTCOEUR, Hotel Management
Dear Madam, Thank you very much for staying with us. I am glad you enjoyed your stay. I believe we have done our job well !! Kindest regards Patrice Haultcoeur GM
4 out of 5
by Asim

Posted Jan 24, 2016 on Hotels
Comment from Hotel Management
Apr 16, 2016 by Patrice HAULTCOEUR, Hotel Management
Thanks for your rating ! Kind regards Patrice Haultcoeur GM
4 out of 5
by Lee

Calais Stopover

Posted Jan 8, 2016 on Hotels
You will not find a more convenient hotel for the ferries than this, a great sleep, good service and breakfast.
Comment from Hotel Management
Apr 16, 2016 by Patrice HAULTCOEUR, Hotel Management
Dear Sir, Thank you for being with us and for your kind review. I am glad we met your expectations and look forward to welcoming you again soon. Kind regards Patrice Haultcoeur GM
4 out of 5
by A verified traveler

Just what we needed after a long drive

Posted Dec 30, 2015
12 euro for parking and15 euro for breakfast is too much, but the room itself was lovely ( although the pillows didn't smell terribly clean, there were lots of them, plus extra blankets and plenty of towels!)
Comment from Hotel Management
Dec 31, 2015 by Patrice Haultcoeur, Hotel Management
Dear Guest, Thank you for staying with us and thank you for your comments. I am glad you could have a good rest in our hotel and look forward to welcoming you again. Kind regards and happy new year ! Patrice Haultcoeur GM
4 out of 5
by Christian from Mouscron

Le point de chute idéal avant de prendre le ferry

Posted Dec 25, 2015 on Hotels
Lorsque vous avez programmé votre ferry vers l'Angleterre tôt le matin, être à Calais depuis la veille permet d'arriver frais et dispo au bateau.
Comment from Hotel Management
Mar 5, 2016 by Patrice HAULTCOEUR, Hotel Management
Cher Monsieur, Merci d'avoir séjourné chez nous et merci pour votre commentaire. Je suis heureux que vous ayiez trouvé notre emplacement idéal et correspondant à vos besoin. Au plaisir de vous recevoir à nouveau et bonne année 2016 ! Patrice Haultcoeur Directeur
4 out of 5
by K from Telford

Excellent location

Posted Dec 2, 2015 on Hotels
Excellent location and great service from the hotel. Parking is a little bit scarce but ok.
Comment from Hotel Management
Feb 6, 2016 by Patrice HAULTCOEUR, Hotel Management
Dear Guest, Thank you for staying with us and for your comments. I am glad you found our location convenient to your need and our service up to your expectations. See you again soon ! Kind regards Patrice Haultcoeur GM
1 out of 5
by A verified traveler from uk

Waste of time

Posted Nov 16, 2015
I was travelling in a van, the secure parking could not accommodate although I wasn't advised of this at time of booking The area was very unsafe with what looked like migrants roaming the street and glass on the road Room was non refundable so lost all my money
Comment from Hotel Management
Nov 20, 2015 by Doriane, Hotel Management
Dear Guest, Following your review we are sorry to hear your disappointment regarding our secure car park. Your booking was non refundable because you already prepaid to an agency we can suggest to contact us directly. Kind regards