Ratings based on 111 Verified Reviews

3.8 out of 5
91% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2016
Absolutely fine as usual. Stay every year. Staff are pleasant.
Comment from Hotel Management
Dec 19, 2016 by P.Haultcoeur, Hotel Management
Thank you very much for your loyalty to our hotel ! Kind regards P.Haultcoeur GM
4 out of 5
Recommended
for Everyone
by A verified traveler from devon

Ideal place

Posted Oct 14, 2016
Pros: Close to town centre, restaurants and bars. On the harbour.
Cons: Can be noisy if in the front of the building if you sleep with open windows due to the ferry port.
Location: Who's, cafes, beaches all in walking distance
Standards always good. Staff excellent . Food basic, breakfast good choice.
Comment from Hotel Management
Nov 8, 2016 by P.Haultcoeur, Hotel Management
Dear Madam, Thank you very much for staying with us and your kind review. I am glad we have met your expectations and look forward to welcoming you again. Kind regards Patrice Haultcoeur GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON

Great location

Posted Jul 23, 2016
Hotel staff were outstanding. Close to the Ferry, Downtown and the Beach.
Comment from Hotel Management
Jul 25, 2016 by P. Haultcoeur, Hotel Management
Dear Guests, Thanks very much for your stay and for your comments. I am glad to read that we met your expectations and look forward to welcoming you again. Kind regards Patrice Haultcoeur GM
1 out of 5
by A verified traveler

Very uncomfortable

Posted May 20, 2016
It's was more expensive than when I booked it online. The rate was higher. Ridiculous. Would never recommend holiday Inn again and will always repeat the bad time there to people I know.
Comment from Hotel Management
May 23, 2016 by P. Haultcoeur, Hotel Management
Dear Guest. Thank you for your stay. I must say I do not fully understand your point: we cannot charge you (or any guest) more than the rate you have booked at on line. If the rate was higher on the day of your arrival , then you have made a good deal. Yours sincerely, P. Haultcoeur GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Just what we needed after a long drive

Posted Dec 30, 2015
12 euro for parking and15 euro for breakfast is too much, but the room itself was lovely ( although the pillows didn't smell terribly clean, there were lots of them, plus extra blankets and plenty of towels!)
Comment from Hotel Management
Dec 31, 2015 by Patrice Haultcoeur, Hotel Management
Dear Guest, Thank you for staying with us and thank you for your comments. I am glad you could have a good rest in our hotel and look forward to welcoming you again. Kind regards and happy new year ! Patrice Haultcoeur GM
1 out of 5
by A verified traveler from uk

Waste of time

Posted Nov 16, 2015
I was travelling in a van, the secure parking could not accommodate although I wasn't advised of this at time of booking The area was very unsafe with what looked like migrants roaming the street and glass on the road Room was non refundable so lost all my money
Comment from Hotel Management
Nov 20, 2015 by Doriane, Hotel Management
Dear Guest, Following your review we are sorry to hear your disappointment regarding our secure car park. Your booking was non refundable because you already prepaid to an agency we can suggest to contact us directly. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in Calais

Posted Sep 12, 2015
Pros: Clean an helpful staff , good secure parking close to ferry terminal also very good communication
Cons: Nothing
Very Clean Excellent staff will be staying again next year
Comment from Hotel Management
Sep 14, 2015 by Patrice Haultcoeur, Hotel Management
Dear Guest, Thanks for your stay and for your positive comments. See you again next year then ! Kind regards Patrice Haultcoeur GM
4 out of 5
Recommended
for Everyone
by A verified traveler from media, pa

Near the water

Posted Aug 16, 2015
This is a nice clean hotel near the water. However if you are taking the train to London make sure you make arrangements to the train station - cabs are not necessarily available. Parking was easy.
Comment from Hotel Management
Sep 14, 2015 by Patrice Haultcoeur, Hotel Management
Dear Sir, Thank you for staying with us and for your kind comments. I am very happy you liked being with us ! Kind regards Patrice Haultcoeur GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location with parking and close to Eurotunnel

Posted Aug 12, 2015
We have used the Holiday Inn Calais several times as a stop off when travelling home from French holidays. It is perfect for this purpose.There are plenty of places to eat inn the square directly behind the hotel
Comment from Hotel Management
Aug 14, 2015 by Doriane, Hotel Management
Dear Guest, Thank you very much for taking the time to leave a review, we hope we will see you soon. Kind regards Doriane DEGUINES Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very clean and good location

Posted Jul 12, 2015
Pros: Location
Location: Right in the heart of Calais with lots of shopping and good food nearby
We used this as a stop over to catch the ferry to Dover . The location was ideal , right in the heart of Calais and walking distance to the ferry . the room was well equipped and offered a good breakfast
Comment from Hotel Management
Jul 15, 2015 by Patrice Haultcoeur, Hotel Management
Dear Guests, Thank you for staying with us and for your kind comments. I am glad me met your expectations and hope to see you again. Kind regards Patrice Haultcoeur GM