Ratings based on 226 Verified Reviews

3.0 out of 5
50% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2018
We stayed here for the Rose Bowl game 2018. Rooms were very clean and staff was very attentive.
5 out of 5
by Farah

My stay

Posted Oct 17, 2017 on Hotels
Cool service- dude at the front was really nice
1 out of 5
by Thiha

Stay away from this one!!!

Posted Oct 7, 2017 on Hotels
Blood stains on blanket sheet. Enough said.
Comment from Hotel Management
Oct 18, 2017
Dear Valued Guest: Thank you for contacting me directly and allowing me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience. We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards. We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. We hope you will give us an opportunity to service your future lodging needs. Sincerely, Hotel Management Americas Best Value Inn - Pasadena, CA
3 out of 5
by A verified traveler

Posted Sep 9, 2017 on Hotels
Comment from Hotel Management
Oct 18, 2017
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Pasadena, CA. Sincerely, Hotel Management
4 out of 5
by Janina

Posted Sep 1, 2017 on Hotels
Comment from Hotel Management
Oct 18, 2017
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Pasadena, CA. Sincerely, Hotel Management
2 out of 5
by A verified traveler from san Fran

Convenient location but probably not worth stay

Posted Aug 30, 2017
Convenient location but probably not worth stay. Everything is very worn out, towels and bedding are yellow and flat, carpet very dark and stained. Continental breakfast is a packaged jelly Danish you can get from a corner store for $0.75. The best thing is they do provide a microwave and coffee maker for hot water or coffee in the room if you ever need them.
Comment from Hotel Management
Oct 20, 2017 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you for contacting me directly and allowing me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience. We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvements are needed so that we may continue to maintain our high standards. We apologize for the inconvenience this has caused you and have taken corrective action to ensure that this incident will not occur in the future. We hope you will give us an opportunity to service your future lodging needs. Sincerely, Hotel Management Americas Best Value Inn - Pasadena, CA
3 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Decent overnight stay.

Posted Aug 23, 2017
Pros: location, friendly staff
Cons: rooms werea bit ragged, but clean enough considering the price.
Location: 7-11 a block away. Many store and shops very close by. Mall about 1/2 mile away!
For the price it was good. Tv had many channels, including HBO. Room was ok, not great, but clean engough. Staff was very friendly and helpful. I liked the fact that there was a 7-11 a block away!
Comment from Hotel Management
Oct 18, 2017 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Pasadena, CA. Sincerely, Hotel Management
1 out of 5
by ly teng

HORRIBLE

Posted Aug 5, 2017 on Hotels
The stay here was horrible. everything was dirty and old. the rooms had a smell. will never go here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 31, 2017 on Hotels
1 out of 5
by A verified traveler

Dirty and run down

Posted Jul 31, 2017 on Hotels
Very dirty, dusty and run down