Ratings based on 1,812 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Clara, CA

Nice hotel near Rose Bowl Stadium

Posted Sep 20, 2017
Location: Rose Bowl Stadium, visit Pasadena, visit Los Angeles
Our stay at the Courtyard Marriott in Pasadena was nice. There is self parking or valet and the parking structure allows you to park on the same level as your room. We had no issues in the parking space (there is sufficient). The room was clean, with sheets and towels smelling like freshly washed. There were enough towels. We were 3 people in a King sized bed with and extensible sofa, there was plenty of space for all of us. The sofa wasn't the most comfortable and the mattress had a big stain which I still hope wasn't blood. We had a coffee maker in the room with two cups and a couple of tea bags. The room was generally very well equipped. There is coin operated laundry and dryer, did a good job for a quick wash. The gym is small, but it had a couple of treadmills, elliptical, weights and mats; you can get a decent workout. The area was nice and quiet, with some great restaurants within 15-20 minutes of walking. The hotel restaurant is decent, with a few breakfast / lunch / dinner options, but for the same price you can have better meals in the area. The hotel is a good option if you go to Rose Bowl Stadium to a concert/game.
Comment from Hotel Management
Sep 22, 2017 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us and for sharing your experience. We hope you'll keep us in mind for that next trip to Pasadena.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Aug 23, 2017
Location: There's lots to do, shopping, restaurants movie theater.
It was exactly what we needed, a good clean, safe place to rest for the night.
Comment from Hotel Management
Aug 30, 2017 by Mike Owen, General Manager, Hotel Management
Thank you for sharing your experience and we hope you'll keep us in mind for the next trip to Pasadena
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location - Clean

Posted Aug 23, 2017
Nice pool for the kiddos, Starbucks in the lobby and clean rooms. Took a while to get extra pillows for the pull out couch but they did come quickly to fix the slow drain in the bathtub. A nice place to stay in the heart of Pasadena.
Comment from Hotel Management
Aug 30, 2017 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us and for sharing your experience. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from northern california

It was close to Downtown Pasadena

Posted Aug 23, 2017
The rooms are small and dated. The bathroom could have used a makeover. For our purpose it was okay. A little on the expensive side for the type of room we got. The plus was the Starbucks cafe and all the sitting area.
Comment from Hotel Management
Aug 30, 2017 by Mike Owen, General Manager, Hotel Management
Thank you for your feedback and for staying with us. We appreciate it and hope you'll come and see us again soon.
2 out of 5
by A verified traveler from los angeles

One concern that made our stay uncomfortable

Posted Aug 21, 2017
We were looking to get away for one night of piece and quiet , seeing that we are new parents and got grandma to watch our baby for one night . The room was decent but the bathroom door was so noisy , either the hinges were screwed on wrong or it needed to be greased or even changed . Well in a nut shell every time we used the bathroom the door woke up either me or my wife in the middle of the night , a few times so our sleep was interrupted . We just needed uninterrupted sleep for one night before returning home. Paying more then 200 dollars a night I want these little problems to be non existent .
Comment from Hotel Management
Aug 30, 2017 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us and for sharing your experience. Our apologies for that bathroom door and we'll be sure to get this type of item reported and serviced before our guests check into our rooms. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Rooms overpriced but otherwise nice stay. Good location.
Comment from Hotel Management
Aug 18, 2017 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us at the Courtyard Old Pasadena
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Wish we could have stayed longer!

Posted Aug 1, 2017
Pros: Everything from the decor, staff, cleanliness.
We only stayed in our hotel for 6 hours to catch some sleep, but I wish we could have stayed longer. It was very clean and very cozy, I felt comfortable enough to let my child crawl around the room. I will definitely be booking here again in the future!
Comment from Hotel Management
Aug 4, 2017 by Mike Owen, General Manager, Hotel Management
Thank you for sharing your experience and for staying with us at the Courtyard Old Pasadena. We hope to see you again soon.
2 out of 5
by A verified traveler

Posted Jul 29, 2017
I booked 5 nights in the worse view I have ever seen in my life and I got the the unpleasent cust. Rep treated me very bad I thought if u staying that long in a hotel at least you should get a room with better view not a roof and a garbage one and there is only one elevator for that side and u have to wait forever All I can say never agsin
Comment from Hotel Management
Aug 1, 2017 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us and for sharing your experience. Our apologies that the room was less than satisfactory, but we appreciate your feedback and will use this to do a better job moving forward. Thank you again.
5 out of 5
Recommended
for Couples
by A verified traveler from oHIO

Posted Jul 28, 2017
perfect, close and convenient to everywhere in the San Gabriel Valley.
Comment from Hotel Management
Aug 1, 2017 by Mike Owen, General Manager, Hotel Management
Thank you for staying with us at the Courtyard Old Pasadena.
5 out of 5
Recommended
for Everyone
by A verified traveler from h

Posted Jul 19, 2017
Our stay here was great!! Nice area and located near dining and shopping within walking distance staff was very helpful and very polite
Comment from Hotel Management
Jul 21, 2017 by Mike Owen, General Manager, Hotel Management
Thank you for choosing the Courtyard Old Pasadena and we are thrilled that the location worked well; please come and see us again.