Ratings based on 142 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Very pleasant hotel.Posted Jul 24, 2017
Nechel the front desk woman was very sweet every time I encountered her. Very, very helpful!
for Everyoneby A verified traveler from TX
Great breakfastPosted Jul 22, 2017
The staff was very friendly. The room was small. We had 2 Queen beds. The beds were comfortable. The bathroom small. No fridge or microwave. Small TV. The AC wasn't working properly. When reported to the staff we were instructed to turn the thermostat down to 60. They knew there was an issue already but haven't fixed it. The breakfast food was great. The eating area is spacious and comfortable. The pool is nice. Overall our stay was good.
Comment from Hotel Management
Jul 24, 2017 by Consuelo Tello, Hampton Inn & Suites Pasadena, Hotel Management
Thank you for visiting Expedia and leaving feedback regarding your most recent stay at the Hampton Inn & Suites Houston/Pasadena and THANK YOU for the confidence you placed in us by selecting our hotel. We take the comments left very seriously and we really appreciate it when a guest takes the time to provide it. We look forward to being able to serve you again in the future!
for Everyoneby A verified traveler from albyquerque, NM
Great stay.Posted Jul 9, 2017
Great stay. A gem. Fun time. Enough room for 4 adults.
Posted Jun 27, 2017 on Hotels
There was no refrigerator or microwave in the room.
Great HotelPosted Jun 19, 2017 on Hotels
Stay was great. Came back to the room with new towels and bed made up. Friendly staff and comfortable room.
AveragePosted May 23, 2017 on Hotels
Very average hotel, room, etc. Seemed clean and up to date. But I thought it was a bit overpriced for the very average rating of all aspects. Nothing special.
for Everyoneby A verified traveler from PHILADELPHIA PA
Nice hotel - Affordable RatePosted Apr 30, 2017
Great Hotel and great staff. Room was updated and spacious. Convenient location. Decent Breakfast Buffet.
by A verified traveler
Posted Apr 10, 2017 on Hotels
Will stay here againPosted Apr 10, 2017 on Hotels
Very nice hotel. Room was spacious and clean and bed was comfortable. Pool and hot tub are nice also. Staff very helpful and friendly. Breakfast was good pretty standard but had maple sausage turkey sausage and cheese omelets that were nice. Very safe area
for Everyoneby A verified traveler from Pasadena, from Groves Texas
Awesome hotelPosted Mar 28, 2017
The staff was great and very helpful. I like that they were very attentive to myself which caught me of guard. I like that! Can't wait to go back!