Ratings based on 1,421 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Nov 7, 2017
The hotel wasn’t what I expected from reading the reviews and seen the pictures on internet. WiFi didn’t work properly, the toilet flush broke, I told the front desk but they didn’t do anything to fix it until I reminded them 10 hours later. Overall a dissapointing experience.
Comment from Hotel Management
Nov 20, 2017 by Manager, Hotel Management
We appreciate you taking the time to provide us with some feedback. It's disappointing to hear that you found our service to be below your standards. We will definitely work harder to provide better future visits to our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice Hotel

Posted Nov 6, 2017
Good price and nice hotel for business trip. Simple breakfast is acceptable.
Comment from Hotel Management
Nov 14, 2017 by Leo - Front Desk, Hotel Management
Thank you very much for your review.
5 out of 5
Recommended
for Everyone
by A verified traveler from pismo beach

Awesome awesome

Posted Oct 30, 2017
Ice was cold water was hot room awesome. Nice Would stay again Total awesome
Comment from Hotel Management
Nov 14, 2017 by Leo - Front Desk, Hotel Management
Thank you very much for your review. We appreciate your feedback. We look forward to help you next time when you are in this area.
5 out of 5
Recommended
for Everyone
by A verified traveler from St Andrews, Scotland, UK

Good value hotel in Pasadena

Posted Oct 29, 2017
Stayed two nights, it was very comfortable, excellent value.
Comment from Hotel Management
Nov 20, 2017 by Manager, Hotel Management
Thank you Nik for the perfect score! We are so glad to hear that you found our property comfortable. Please visit with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

just ok

Posted Oct 28, 2017
staff was great. the location was good... the rooms need to be updated, badly. the ac didn't work and then the hot water took aboutn15 mins to warm. other than that, it was good.. I don't think 200 bucks good.
Comment from Hotel Management
Nov 20, 2017 by Manager, Hotel Management
Thank you Vanessa, we appreciate you taking the time to provide us with such detailed feedback about your stay. We're very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our maintenance team. We do hope you give us another chance as we will definitely improve our services.
1 out of 5
by A verified traveler

Did not let us check in at 12 am

Posted Oct 23, 2017
Tried to check in att 12 am after already booking through expidia over the phone to a room at another hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great week at HoJo

Posted Oct 21, 2017
The hotel exceeded my expectation. The room was clean, breakfast for my needs was great. The hotel is in great proximity to downtown LA.
Comment from Hotel Management
Nov 20, 2017 by Manager, Hotel Management
Thank you for your positive comments and the perfect score. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2017
Cons: Better lighting And definitely needs better water pressure in the shower. The faucets were hard to figure out at first.
Location: In close proximity to shopping, even on a bus line if one wanted.
The 2 men checking us in were very pleasant and helpful.
Comment from Hotel Management
Nov 20, 2017 by Manager, Hotel Management
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. We appreciate the feedback regarding the plumbing, we will investigate this issue to ensure superior guest experiences in the future. We Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice safe place to stay

Posted Oct 9, 2017
This is a good hotel. I feel safe here. It is clean and well maintained. There are a lot of eating places within 2 blocks. The breakfast isn't fancy but decent.
Comment from Hotel Management
Nov 20, 2017 by Manager, Hotel Management
Wow! Thank you Cathi for the perfect score. The safety and cleanliness of our hotel are our top priorities, we appreciate you noticing all the hard work that goes into that. We're pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you tips to maximize your stay in the area. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from S. California

Nice, quiet and convenient area

Posted Oct 8, 2017
Easy to get to, easy access to 7-eleven and other small stores. Fast food places are nearby. Neighborhood is nice, quiet and generally safe.
Comment from Hotel Management
Nov 20, 2017 by Manager, Hotel Management
Thank you Evelyn for leaving us a great score and spending some time to review our property. You're right that we really are in a great location, close to so many points of interest. We were so happy to host you and hope you'll return soon.