Ratings based on 1,483 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

BeautifUL hotel near the Rose Bowl

Posted Aug 6, 2017
The staff was great and the Sunday Brunch was fabulous. The gardens and the artwork are interesting. The entire property is very historical and beautiful.
Comment from Hotel Management
Aug 7, 2017 by Vern Lakusta, Director of Hotel Operations\, Hotel Management
Dear Linda, Thank you so much for providing this wonderful feedback about your recent stay with us. We are so glad to hear that you enjoyed your visit and had a chance to experience the incredible history of the hotel, as well as our signature Sunday Brunch, during your stay. We look forward to an opportunity to welcome you back soon! Best Regards, Vern Lakusta Director of Hotel Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from South Dakota

The best.

Posted Aug 1, 2017
This hotel is in a beautiful, out of the way neighborhood. The place is lovely. The staff is extremely accommodating.
Comment from Hotel Management
Aug 1, 2017 by Vern Lakusta, Director of Hotel Operations, Hotel Management
Dear Phil, Thank you so much for taking the time to provide this great feedback about your recent Langham stay. I am so pleased to note that you enjoyed the hotel and especially to hear of the great service which you received from our staff. We look forward to an opportunity to welcome you back again soon. Best Regards, Vern Lakusta Director of Hotel Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Great place to pamper yourself!

Posted Jul 27, 2017
I spent a night here for my birthday, and what a wonderful experience it was! The cottage was absolutely beautiful, with lots of privacy, 24 hour room service (the food is delicious, by the way), a spacious bathroom, and my own private patio. The staff greeted me personally, and were courteous and professional throughout my stay.
Comment from Hotel Management
Jul 27, 2017 by Vern Lakusta, Director of Hotel Operations, Hotel Management
Dear C, Thank you very much for this lovely feedback about your recent Langham stay! I am so pleased that you enjoyed your experience here and especially to note the great service you received from our staff. I will be sure to share these comments with our management team, who join me in looking forward to welcoming you again soon. Best Regards, Vern Lakusta Director of Hotel Operations
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice to be back at the Langham

Posted Jul 24, 2017
Pros: Attractiveness of building and grounds, food services, friendliness of staff
Cons: The cost for valet parking is a negative, in comparison to prior years.
I have been staying at the Langham (actually its predecessors, the Huntington-Sheraton, Ritz-Carlton for over 50 years). Since we live on the East Coast we don't get to Pasadena very often anymore. We found the hotel to be even better, and more attractive, than ever. It is a glorious respite.
Comment from Hotel Management
Jul 24, 2017 by Vern Lakusta, Director of Hotel Operations, Hotel Management
Dear Jerry, Thank you so much for sharing this great feedback, and for being a loyal guest over many years! I am so pleased to hear that you have continued to enjoy your stays with us and had a great experience all-around during your most recent visit. We look forward to welcoming you again the next time your travels bring you to Pasadena! Best Regards, Vern Lakusta Director of Hotel Operations
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Our Stay

Posted Jul 23, 2017
We enjoyed the hotel thoroughly really liked it. All of the stop excellent except for the hotel bar staff was not very attentive and rude. We will definitely be back however we won't go to the bar
Comment from Hotel Management
Jul 24, 2017 by Vern Lakusta, Director of Hotel Operations, Hotel Management
Dear David2, Thank you for sharing your thoughts about your recent stay with us. I am so pleased to note that you had a wonderful visit overall, however I do apologize for the service issues which you experienced at our Tap Room bar and lounge. I can assure you that this is an anomaly and has been addressed with our Tap Room manager and staff to continue to ensure that we are adhering to our strict standards of gracious service each and every day. We hope to have an opportunity to welcome you back again in the future for a truly flawless visit. Best Regards, Vern Lakusta Director of Hotel Operations
5 out of 5
Recommended
for Everyone
by A verified traveler

In the lap of luxury in a beautiful neighborhood

Posted Jul 11, 2017
Pros: Lots of options in bars, restaurants. The pool was fabulous. The hotel offered yoga. The grounds were beautiful and well tended.
Cons: My room was small and didn't have good air circulation. My niece's room was much more spacious and had better circulation.
Location: I loved the location and the proximity to plenary of restaurants and shopping. I also loved being in the residential neighborhood.
I enjoyed this hotel immensely. It has an old world elegance and the grounds are beautiful and serene. The pools and restaurants are very good and offer plenary of options for family, couples, or groups. We had fun enjoying badminton and yoga. I ran in the nearby neighborhood and loved the area.
Comment from Hotel Management
Jul 11, 2017 by Vern Lakusta, Director of Hotel Operations, Hotel Management
Dear guest, Thank you very much for sharing this great feedback about your recent stay with us. I am so pleased that you had a wonderful time at the property and had a chance to enjoy and experience the many activities and events offered on-site. We hope to have a chance to welcome you back again soon! Best Regards, Vern Lakusta Director of Hotel Operations
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
Impeccable service and property. Would definitely come back. An oasis within LA.
Comment from Hotel Management
Jul 10, 2017 by Vern Lakusta, Director of Hotel Operations, Hotel Management
Dear guest, Thank you so much for sharing this wonderful feedback about your recent stay with us! I am thrilled to hear that you enjoyed your visit and received such great service from our team. We hope to welcome you back again very soon. Best Regards, Vern Lakusta Director of Hotel Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Lovely setting

Posted Jun 28, 2017
We enjoyed our stay and the staff. The pool was clean and refreshing. The room was delightful and the service staff very helpful. I enjoyed the residential flavor of the area and we walked tree lined streets looking at amazing homes for endless twilight enjoyment.
Comment from Hotel Management
Jun 28, 2017 by Vern Lakusta, Director of Hotel Operations, Hotel Management
Dear C, Thank you so much for sharing this lovely feedback regarding your recent stay with us! I am so glad to know that you enjoyed your accommodations and had a chance to explore the beautiful neighborhood which surrounds us, as well as to note that you received such great service from our team. We hope to have an opportunity to welcome you back again soon for another relaxing stay! Best Regards, Vern Lakusta Director of Hotel Operations
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Old World Elegance.

Posted Jun 24, 2017
The staff and service in this beautiful old hotel are are execellent. You are made to feel like a valued guest. It is expensive, but then you get what you pay for.
Comment from Hotel Management
Jun 26, 2017 by Vern Lakusta, Director of Hotel Operations, Hotel Management
Dear Andrea, Thank you so much for sharing this great feedback about your recent Langham stay! I am so pleased to hear that you enjoyed your visit and especially to note the great service you received from our team. We hope to have an opportunity to welcome you back again soon for another enjoyable visit! Best Regards, Vern Lakusta Director of Hotel Operations
4 out of 5
Recommended
for Couples
by A verified traveler from Orange County, Ca.

Stately Hotel

Posted Jun 2, 2017
Pros: The beautiful neighborhood, club level
Enjoyed visiting this hotel. We stayed on the club level, and enjoyed a comfortable room with a beautiful bathroom. We could hear some hallway noise, but overall a very pleasant room with a nice view over the gardens. Club level was very nice as well. Good food offerings (salads for lunch, nice cheeses, sushi in the evening). If you've stayed at a Ritz club level, it's not quite the same (they don't make cocktails for you in the evening), but its still very relaxing and a good deal if you'll be sticking around the hotel for most of your stay. (also less expensive than a Ritz!)
Comment from Hotel Management
Jun 5, 2017 by Vern Lakusta, Director of Hotel Operations, Hotel Management
Dear Anne, Thank you very much for sharing this great feedback about your recent Langham stay. I am so pleased that you enjoyed your experience and had a chance to enjoy our Club Level and lounge as well. We hope to have the opportunity to welcome you back again very soon! Best Regards, Vern Lakusta Director of Hotel Operations