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friendly staff, clean room, comfortable bed. Why is expedia forcing me to add more characters to my review I don't know but I will add gibberish because I find their tactic annoying.
Fast and easy check in. Parking was nice. Your able to park on the same floor as your room. The hotel location is perfect. It is surrounded by plenty of restaurants and watering holes. All within walking distance. I would definitely stay here again!!
We had a great experience at the Westin in Pasadena. The staff at check in were great and the room was very comfortable and clean. It is close to a lot of restaurants and shopping. It is nice that they have a shuttle service to take you places and pick you up. Highly recommend this hotel
Excellent this my 2nd stay in 3 months. Love this locatipn very comfortable.
ROOMS ARE SMALL BUT COMFY. HOTEL APPEARED TO BE SHORT STAFFED AS THERE WHERE LONG WAIT TIMES FOR ASSISTANCE BUT STAFF WAS FRIENDLY AND HELPFUL.
This hotel definitely lived up to my expectations! Beautiful hotel, comfortable stay, wonderful customer service, amazing spa and delicious food!!!!
Helpful, personable staff, nice clean non-smoking room, elevator to upper floors. My only complaint is that the parking spaces seem narrow.
Good hotel near everything you would want when travelling. The sink in my room was clogged. I reported it to the front desk. They looked at it and offered another room. I had a screw driver in my car so I unclogged it. It clogged again in the morning. Highly recommend they update their bathrooms. ...
Came with my son for a football game at the Rosebowl. The staff was excellent. Our room, with two queens, was clean and spacious.The parking charge is steep and the neighborhood is uninteresting--but there are great restaurants and shops a mile away.
Loved the customer and the appearance of the staff and hotel! Wonderful customer service when I checked In
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