Ratings based on 187 Verified Reviews

4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great breakfast! Great amenities!

Posted Jul 26, 2017
Hotel was clean and updated. Breakfast was awesome with staff cooking eggs to order.
Comment from Hotel Management
Jul 27, 2017 by Jim Gibson GM, Hotel Management
Thank you for staying with us. I am pleased that you enjoyed your stay. Jim Gibson GM
5 out of 5
Recommended
for Everyone
by A verified traveler from N E Oregon

Nice hotel close to the airport

Posted Jul 20, 2017
Pros: Cleanliness, pleasantness of staff, location, great buffet breakfast, airport parking.
Cons: Not a thing
Location: Fly out and in - that's it.
Check in was professional and pleasant; room was very clean and comfortable. Good experience.
Comment from Hotel Management
Jul 27, 2017 by Jim Gibson GM, Hotel Management
Dear Carol I am grateful for your business and your review. Jim Gibson GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Right next door to the airport!

Posted Jul 11, 2017
Stayed a few nights when I went to the Tri-Cities area for a wedding. Free shuttle to & from the airport. Friendly staff. Clean, comfortable room. Generous free breakfast with lots of options, including a made-to-order egg station.
Comment from Hotel Management
Jul 11, 2017 by Jim Gibson GM, Hotel Management
Dear Sacha Thank you for staying at our Hotel. I am grateful for your kind comments. Jim Gibson GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2017
Spacious rooms, comfortable beds, great breakfast
Comment from Hotel Management
Jun 28, 2017 by Jim Gibson GM, Hotel Management
Thank you for staying with us and for leaving a rating of our Hotel. Jim Gibson GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice hotel and great food served there.

Posted May 27, 2017
Pros: Great rooms and great staff
Cons: Needs a real restaurant (just small dining area) but the food served was very good
Loved the stay. The stay was very friendly and took good care of us.
Comment from Hotel Management
May 28, 2017 by Jim Gibson GM, Hotel Management
Thank you for staying with us and for the kind comments. Jim Gibson GM
5 out of 5
by ROBB

I'll stay here again

Posted May 25, 2017 on Hotels
A little more expensive than some other but well worth it! Giant rooms, mine had two different tv's (even though I don't watch tv) very well maintained property!
Comment from Hotel Management
May 27, 2017 by Jim Gibson General Manage, Hotel Management
Dear Robb Thank you for staying with us, I am grateful for your business and your review. Jim Gibson GM
5 out of 5
by Jana

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 18, 2017 by Jim Gibson General Manage, Hotel Management
Dear Jana Thank you for staying with us. I happy that you enjoyed your stay with us. Jim Gibson GM
5 out of 5
by Scott

No Title

Posted May 16, 2017 on Hotels
The hotel was nice and was a good distance from where I needed to be.
Comment from Hotel Management
May 18, 2017 by Jim Gibson General Manage, Hotel Management
Dear Scott I am thankful for your business and your rating of my Hotel. Jim Gibson GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Great Clean Rooms

Posted May 15, 2017
I had a great time at the Best Western Plus in Pasco. The rooms were clean and the staff was incredibly helpful. Thanks!
Comment from Hotel Management
May 16, 2017 by Jim Gibson GM, Hotel Management
Dear Eric Thank you for staying at our Hotel. I am pleased to hear that you enjoyed your stay with us. Jim Gibson GM
5 out of 5
by M Scott

Posted May 10, 2017 on Hotels
Great hotel.
Comment from Hotel Management
May 13, 2017 by Jim Gibson General Manage, Hotel Management
Dear M Scott Thank you for staying with and for rating our property. Jim Gibson GM