Ratings based on 1,106 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2017
Nice hotel, but the bathroom need an upgrade old toilets and showers
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

It was amazing

Posted Oct 15, 2017
The staff was very helpful. Very confortable rooms and amenities. Welcome gift at our room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel near everything in downtown

Posted Oct 11, 2017
Staff members are really good always helping to make our lodging better
4 out of 5
Recommended
for Everyone
by A verified traveler from San Frnacisco California

Nice hotel not the most modern but classy

Posted Oct 9, 2017
Pros: The location is one of the best on Reforma avenue.
Cons: Bathroom tub was a bit beat up
Location: Very close to everything with lots of restaurants and stores nearby.
I was there for a week just about 5 after the last earthquake and was impressed of how everything was running smoothly. The staff is very welcoming and professional.
3 out of 5
by A verified traveler from Los Angeles, CA

Not impressed

Posted Oct 2, 2017
The lobby was nice but the interior of the room looked old and the ailsles outside did too. The tub in the bathroom was clogged, reported it but nothing was done to fix it. The towel holder in front of the sink fell when I grabbed the towel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service

Posted Sep 10, 2017
Usually I have stayed on this hotel, and my experience have increased as very good choice for any visitor. Good price with the best service in the middle of the city
Comment from Hotel Management
Sep 25, 2017 by Director de Hotel, Hotel Management
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Adrián Correa Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good location

Posted Sep 8, 2017
Very nice. A very good experience. It s a nice hotel.
Comment from Hotel Management
Sep 25, 2017 by Director de Hotel, Hotel Management
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Adrián Correa Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
A great hotel, with all you need to feel comfortable
Comment from Hotel Management
Sep 12, 2017 by Director de Hotel, Hotel Management
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Adrián Correa Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2017
Conveniently located to historical center, US embassy, financial and governmental offices and other attractions.
Comment from Hotel Management
Aug 30, 2017 by Managing Director, Hotel Management
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Adrián Correa Managing Director
3 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Excellent location; no AC

Posted Aug 26, 2017
Pros: Location
Cons: AC
Location: Paseo la Reforma, Churreria El Moro; many little restaurants nearby; Zona Rosa 2 block away.
Hotel has an excellent location for excellent strolls and restaurants around the city. Room had no AC.
Comment from Hotel Management
Aug 31, 2017 by Director de Hotel, Hotel Management
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Adrián Correa Managing Director