Ratings based on 1,658 Verified Reviews

4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Singapore

Posted Jul 20, 2019
Opppsite national stadium bts station. Easy to get tuk tuk , taxi and grab. The room and shower room is very clean. Room size is acceptable.They only provide Lux brand 2 in 1 shampoo cum shower cream and 2 pcs of shower cap. For the price, cleanliness and location, it is worh to stay at this hotel.
1 out of 5
by A verified traveler

Posted Jul 19, 2019
Low water pressure, no basic toliet kits and no bedroom slippers.
Comment from Hotel Management
Jul 19, 2019 by Déborah, Hotel Management
Dear valued guest, Thank you very much for sharing your thoughtful feedback regarding your recent stay at the ibis Bangkok Siam hotel. Sadly , I read about your disappointing experience with us. Being an economy hotel the concept is that there are no frills and amenities that you would find in some of the full-service hotels. While we are unable to change the size of the rooms, we constantly striving to improve our services and to come up with new facilities to enhance our guest experience. I was concerned to read about the issue faced in the bathroom and have immediately informed the technician team to take appropriate action and fix the issue. We always listen to our customers and try to take appropriate steps to further enhance the guests’ experiences. Please accept my sincerest apologies for these unfortunate issues. We confident that based on your valuable feedback, we will continue to make positive changes and that we will be able to provide a true ibis hotels experience. Thank you again for choosing to stay with us and hope your will give us the opportunity to welcome you back to demonstrate our commitment in guest experience. Sincerely, Raphael Hirsch General Manager
4 out of 5
by A verified traveler from Singapore

Posted Jul 16, 2019
Overall is ok. It'll be better if provide massage service too.
Comment from Hotel Management
Jul 17, 2019 by Déborah, Hotel Management
Thank you for your valued feedback. I am pleased to read that your overall experience at the ibis Bangkok Siam was a delightful one. We look forward to welcome you back again for another great visit !
5 out of 5
by A verified traveler

Posted Jul 14, 2019
location is good. very close departmentstore (siam discovery , siam center , siam paragan)
Comment from Hotel Management
Jul 15, 2019 by Déborah, Hotel Management
Thank you for staying at our hotel. I am very pleased to hear about your great feedback!
3 out of 5
by A verified traveler from Singapore

Posted Jul 12, 2019
Hotel staff is friendly and helpful. A very good hotel location, very accessible to nearby malls. Shower place is too small, can hardly dry myself after shower, afraid of hitting my elbow against the wall. Water pressure is also a big issue. Breakfast not bad.
Comment from Hotel Management
Jul 13, 2019 by Déborah, Hotel Management
Dear June, Thank you very much for sharing your thoughtful feedback regarding your recent stay at the ibis Bangkok Siam hotel. I was very concerned to read about the water temperature concern during your visit as our level of customer service did not meet your expectations. We always listen to our customers and try to take appropriate steps to further enhance the guests’ experiences. Please accept my sincerest apologies for these unfortunate issues. Your issue has been addressed to the technician team and prompt action will be taken accordingly. We appreciate your comment and we’re confident that based on your valuable feedback, we will continue to make positive changes and that we will be able to provide a true ibis Hotels experience. Thank you again for choosing to stay with us and we look forward to welcoming you back. Sincerely, Raphael Hirsch General Manager
4 out of 5
by A verified traveler

Posted Jul 12, 2019
Comment from Hotel Management
Jul 13, 2019 by Déborah, Hotel Management
Thank you for staying at our hotel. I am very pleased to hear about your great feedback!
4 out of 5
by A verified traveler

Posted Jul 9, 2019
Comment from Hotel Management
Jul 11, 2019 by Déborah, Hotel Management
Thank you for staying at our hotel. I am very pleased to hear about your great feedback!
4 out of 5
by A verified traveler

Posted Jul 8, 2019
Good location. The room is too dark, not enough lighting?
Comment from Hotel Management
Jul 9, 2019 by ibis bangkok siam, Hotel Management
Dear valued guest, Thank you for talking the time to share your valued feedback regarding your recent experience at the ibis Bangkok Siam. I regret to hear about your concern and have informed the technician team to take immediate action in order to improve our service and made our guest's experience a beautiful one. We hope you will give us the opportunity to welcome you back again and better serve you. Kind regards, Raphael Hirsch General Manager
4 out of 5
by A verified traveler from Kuala Lumpur

Posted Jul 5, 2019
Like the hotel cleanliness and walking distance to major shopping mall, friendly and helpful staff, will stay here for future trip
Comment from Hotel Management
Jul 9, 2019 by Déborah, Hotel Management
Dear Chan, Thank you very much for your great score! I am please to know that you had an enjoyable stay with us and I look forward to welcome you back again not to far in the future. Warm regards, Raphael Hirsch General Manager
4 out of 5
by A verified traveler

Posted Jul 2, 2019
因為丈夫不適要求延遲退房,女接待員協助下,可以2點退房,非常感謝🙏 清潔麻麻,只提供一支多功能清潔液,最好帶備用品。
Comment from Hotel Management
Jul 9, 2019 by ibis bangkok siam, Hotel Management
尊敬的 宾客 : 十分感谢您花时间告诉我们有关您在宜必思曼谷暹罗酒店的体验。很遗憾我们未能达到您的期望,请允许我向您表达我最诚挚的歉意。 此问题纯属正常实践的一个例外。请放心,我们正采取适当的措施来解决所存在的问题。我们将全力以赴,预防将来再次发生。 在此,我想重申我们对高品质标准的承诺,我个人非常希望确认您在下一次的下榻期间能体验到这份承诺。 我们期待再一次在宜必思曼谷暹罗酒店恭迎您的到来。在您下一次光临期间请随时与我联系。 您诚挚的, Raphael Hirsch 酒店总经理