Ratings based on 278 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bedford

Vacation

Posted Dec 3, 2017
All the staff where excellent. The food is excellent the hospitality there is fantastic the location Is perfect the beach nearby
Comment from Hotel Management
Dec 6, 2017 by Alex Bressers, Hotel Management
Dear John, Thank you very much for sharing your experience during your visit at our property. It was nice to learn that our staffs were friendly and provided excellent service to you. We hope that we would have an opportunity to welcome you again in the future. Yours sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from darwin

Wonderful hotel

Posted Oct 14, 2017
Pros: Just so relaxing, rooms are luxury.
Everything is great, rooms are spacious and comfortable. Staff excellent. Good location.
Comment from Hotel Management
Oct 16, 2017 by Alex Bressers, Hotel Management
Dear troy, Thank you very much for your lovely feedback for our hotel. It was a pleasure to learn that you had a wonderful experience during your stay with us, and pleased with all facilities and amenities provided. We hope to have an opportunity to welcome you back once again in the future. Please do not hesitate to contact us directly when planning your return visit. Yours sincerely
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2017
Hotel did not have a gym. Was in a central location- easy to get to daily tours.
Comment from Hotel Management
Oct 11, 2017 by Alex Bressers, Hotel Management
Dear Guest, Thank you for taking your time to rate our hotel. I hope you had a pleasant experience with us. We would take your comment seriously. Our management team is having a discussion for a possibility to open fitness facility within the property. Please do not hesitate to contact us when planning your returning trip to Phuket. Yours sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

BYD is a five⭐️⭐️⭐️⭐️⭐️ Hotel

Posted Sep 9, 2017
BYD was an excellent Hotel. The staff was friendly, Kate was there every morning when we ate breakfast she was super nice. The rooms asr awesome, the beds were very comfortable. Walking distance to everything. I would definitely recommend this hotel if you plan of going to Phuket Thailand. A 5⭐️⭐️⭐️⭐️⭐️ Plus hotel.
Comment from Hotel Management
Sep 18, 2017 by Alex Bressers, Hotel Management
Dear Latana, Thank you very much for your kind comment. We truly appreciate that you rated our property very highly. It was nice to hear that you had great impression on our friendly staffs, especially Kate that you met during breakfast. Please feel free to contact us directly if you ever planning a returning trip to Phuket. Yours sincerely
5 out of 5
by Peter

Posted Aug 18, 2017 on Hotels
The staff were a special group of people, always available for you, enjoyed chatting with them. Comfortable lounge areas, exceptionally clean and comfortable. BYD LOFTS is now the only property I plan to book for my future Phuket visits.
Comment from Hotel Management
Aug 26, 2017 by Alex, Hotel Management
Dear Peter, Thank you so much for your kind review, and rating us very highly. We are delighted to hear that you had a pleasant stay and found our serviced staffs outstanding. Truly appreciate to hear that we are the only property of your choice when returning Phuket in the future. We look forward to welcome you back again in the short future. Yours sincerely, Alex Bressers
5 out of 5
by Miao Xin

Great hotel! Definitely coming back again.

Posted Aug 1, 2017 on Hotels
Very modern and comfortable apartment to stay at. Great location, great room, great staff, everything is great. Thank you very much for this experience.
Comment from Hotel Management
Aug 5, 2017 by Alex, Hotel Management
Dear Miao Xin, Greeting from BYD Lofts. It was nice to hear that you had a pleasant experience with us. I am pleased to know that you found our property very modern and comfortable. Please feel free to contact us directly when planning return visit to our wonderful island. Yours sincerely, Alex Bressers
5 out of 5
by A verified traveler

Posted Jun 24, 2017 on Hotels
Great place, service and location. Highly recommend
Comment from Hotel Management
Jun 29, 2017 by Alex, Hotel Management
Dear Guest, Greeting from BYD Lofts Boutique Hotel & Serviced Apartments. Thank you very much for taking your time to share your brief comment for us. We are truly appreciated that you highly recommend our hotel to others. We hope to have another opportunity to welcome you back once again soon. Yours sincerely, Alex Bressers
5 out of 5
by A verified traveler

Posted Jun 22, 2017 on Hotels
Comment from Hotel Management
Jun 29, 2017 by Alex, Hotel Management
Dear Guest, Greeting from BYD Lofts. Thank you very much for your 5 stars rating for us. We look forward to welcome you back again soon. Yours sincerely, Alex Bressers
4 out of 5
by Franco

Posted Jun 21, 2017 on Hotels
Comment from Hotel Management
Jun 29, 2017 by Alex, Hotel Management
Dear Guest, Greeting from BYD Lofts. Thank you for taking your time to give us a fair rating on Hotels.com. We hope that you had a pleasant stay with us. We look forward to welcome you back again soon. Yours sincerely, Alex Bressers
5 out of 5
by Shemesh

Posted Jun 16, 2017 on Hotels
Comment from Hotel Management
Jun 29, 2017 by Alex, Hotel Management
Dear Guest, Greeting from BYD Lofts. Thank you very much for your 5 stars rating for us. We look forward to welcome you back again soon. Yours sincerely, Alex Bressers