Ratings based on 969 Verified Reviews

4.0 out of 5
83% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Very reasonable rate at a green location

Posted Jan 10, 2018
We stayed over Christmas and New Year for two weeks and the rate was very cheap in comparison to other hotels nearby. We had a nice Christmas Eve buffet dinner around the pool. Candlelit table with live band. Amazingly good value and great choice of international food. We love both pools apart from the loud disco music during happy hours. We requested to turn the volume down several times. Staff are very friendly.
Comment from Hotel Management
Jan 10, 2018 by Management Team, Hotel Management
We very much appreciate your review of our hotel regarding your stay at the Deevana Patong Resort & Spa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We hope to welcome you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel not far from the beach

Posted Jan 7, 2018
The hotel is hidden from noisy street, still short walk to the beach and restaurants. We had spacious garden superior room with pretty large shower room. Short walk to garden pool. I have never used larger swimming pool, close to the restaurant. The staff was very helpful and polite. The breakfast is good with huge variety of food to pick from. The walls in our room were too thin, take good ear plugs. Overall, I would recommend this hotel if you want to stay in Patong area.
Comment from Hotel Management
Jan 7, 2018 by Management Team, Hotel Management
We thank you for taking the time to write about your recent experience at the resort and we will definitely share your words of encouragement with the team. It gives us great pleasure in knowing that you have had a wonderful experience with us and we do hope that if you do have Phuket in your travels plans once again
2 out of 5
by A verified traveler from Malaysia

Disappointing stay

Posted Jan 1, 2018
Cons: Staff needs to be more more friendly and helpful towards hotel guest especially asian guests
1) Hotel does not have elevator so it is inconvenient for family with young children who are using baby stroller 2) Most of the hotel staff were not friendly (but were extremely friendly with caucasians) 3) Staff were not helpful i.e. i requested a taxi service to go the airport on my check out day but was told they had no available taxi as guests need to book the taxi service a day before (i didn't). Instead of helping me as the hotel guest to look for the taxi, the front desk staff told me that i can get a taxi outside the hotel by myself. 4) Staff did not help with my luggage upon checking out
Comment from Hotel Management
Jan 7, 2018 by Management Team, Hotel Management
We thank you for taking the time to write about your recent experience at the resort and so sorry to hear that you have unhappy, your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs.
5 out of 5
Recommended
for Families
by A verified traveler from Australia

Great staff, very clean and accommodating.

Posted Dec 30, 2017
Pros: Good facilities and helpful staff
Location: Close walk to everything but not too close that your stay is noisy.
We stayed 10 days at Devaana Patong and were very happy with all aspects of our stay. Buffet breakfast very good and the hotel restaurant great with good variety on menu.
Comment from Hotel Management
Jan 2, 2018 by Management Team, Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and thank you for sending us feedback. We hope to welcoming you again for the next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Very nice hotel

Posted Dec 5, 2017
We stayed at three hotels in the same proximity and this hotel was by far the best one staff are fantastic breakfast was great the pool was really nice would absolutely recommend this hotel and would not hesitate to stay there again
Comment from Hotel Management
Dec 6, 2017 by Management Team, Hotel Management
We very much appreciate your review of our hotel regarding your stay at the Deevana Patong Resort & Spa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We hope to welcoming you again for the next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Comfy bed and great location

Posted Dec 4, 2017
Stayed here for 2 nights, comfiest bed we had over our whole trip to Thailand. Staff were fantastic and every attention. Even repeatedly wiping my 8 month olds snotty nose at breakfast. Breakfast buffet was delicious. Only negative was that they wouldn’t call us a taxi when we were leaving, we had to walk down the street with all our luggage and baby to the taxi place.
Comment from Hotel Management
Dec 4, 2017 by Management Team, Hotel Management
We would like to thank you for choosing Deevana Patong Resort and Spa as your accommodation choice during your recent stay in Phuket. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs. We would like to welcome you again
4 out of 5
Recommended
for Everyone
by A verified traveler from NSW Australia.

Nice hotel nice location

Posted Dec 1, 2017
Pros: All the staff were excellent-very courteous & friendly.Will return.
Cons: Maybe a first aid attendant at swimming pool areas.
Location: beach & shopping & restaurants very close
First stay at this hotel-Ic was pleasantly suprised.
Comment from Hotel Management
Dec 4, 2017 by Management Team, Hotel Management
We would like to thank you for choosing Deevana Patong Resort and Spa , your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs. We hope to welcoming you again for the next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Suffolk

Lovely hotel

Posted Nov 14, 2017
Pros: The welcome from staff clean, excellent restaurant facilities, tidy and close to everything without being in a noisy area.
Cons: Nothing
Location: 5/10 mins to beach, a longer but interesting walk to main night life plenty of bars restaurants close by.
Stayed 9 nights would definitely return . excellent breakfast soooo much to choose from! staff couldnt have been more helpful. Room slightly tatty in places but thats me being a bit picky!! Stayed in garden rooms with close proximity to swimming pool. lovely gardens to walk around and they are all kept very tidy. Walking distance to beach and plenty to see on the way! would recommend to family and friends.
Comment from Hotel Management
Nov 17, 2017 by Management Team, Hotel Management
We very much appreciate your review of our hotel regarding your stay at the Deevana Patong Resort & Spa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We hope to welcome you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Nov 12, 2017
Nice hotel friendly staff very quiet breakfast was amazing aircon was cold
Comment from Hotel Management
Nov 14, 2017 by Management Team, Hotel Management
Thank you for your positive feedback about our hotel. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from NSW

Quiet resort close to Patong-fabulous stay

Posted Nov 11, 2017
Pros: The little touches. Umbrella and Flip flops provided. 2 bottles of water provided each day. Towels and beach bag available.
Cons: One really minor thing The room has some outside wooden chairs needs some cushions
Location: Patong Beach, Mall, colourful eatery's close by
We had a fabulous stay. The resort was charming with two pool areas and mature gardens. We stayed in the Garden view room which was quiet and restful. Many hours spent by the pool. Just outside the resort were convenience stores and food places. Easy walk to Patong Beach and near-by mall We used the Resorts massage services which were very professional and relaxing. The Breakfast each day was fantastic we also used the tour Desk which was easy. Also used the expedia rep for our other tour Also enjoyed food and cocktails by the pool
Comment from Hotel Management
Nov 15, 2017 by Management Team, Hotel Management
We thank you for taking the time to write about your recent experience at the resort. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs. We would like to welcome you again