Ratings based on 941 Verified Reviews

4.0 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Great hotel

Posted Oct 16, 2017
Clean nice lovely hotel they love little baby's and help as much as they can had a great time see you next time
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Great stay

Posted Oct 16, 2017
Had great time they love kids would come back again
3 out of 5
by A verified traveler from Sydney , Australia

Hop will improve

Posted Sep 14, 2017
The location is great , the pool is fabulous, the staff are no so friendly and not so experienced
Comment from Hotel Management
Sep 16, 2017 by Management Team, Hotel Management
We would like to thank you for choosing Deevana Patong Resort and Spa as your accommodation choice during your recent stay in Phuket. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs. We would like to welcome you again
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne,australia

Nice resort

Posted Aug 16, 2017
Very nice.all conditions!clean.nice pool.good cooktails,
Comment from Hotel Management
Aug 19, 2017 by E-commerce Manager, Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and thank you for sending us feedback. We hope to welcoming you again for the next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Jul 28, 2017
Cons: Would strongly suggest them to please improve the lighting in the room. The rooms got so dark after sunset as all lights were dim.
Location: Centrally located in Patong, The Walking street is 20 mins walk away.
Stayed at Deevana for 4 nights and it was an ideal stay from all aspects. The staff is friendly and helpful. The room was big, with all the important amenities and a big comfortable bed. Location wise the hotel is centrally located in Patong. The Patong Walking Street and Jungceylon Mall are about 15-20 min walk away. Good street food vendors and other restaurants are just a few minutes of walk away. Halal food was easily available nearby. The beach was a little far, if you are feeling up to the walk, you can certainly manage it but we usually took the tuk tuk. The hotel as well provides free tuk tuk to the beach and two three other places like old Phuket Town etc. There are pharmacies, 7/11 and lots of tour booking stalls available at walking distance. A few things to note; the resort doesn't have an elevator, so if stairs are a problem for you, request a ground floor room or pick another place. The check in time is 2 p.m. and even though I requested an early check in, I was told it would depend on arrival. Well I arrived at the hotel at 10 a.m. and had to wait till 2 for the check in. Its their policy and rooms weren't available so I guess I cant hold it against them much. Overall my stay was very pleasant and I would highly recommend this hotel to anyone.
Comment from Hotel Management
Jul 29, 2017 by Manager, Hotel Management
Dear Mariam, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please noted that your concerns have been passed on to our management. We do hope that you give us another chance as we will definitely improve our services. Thank you,
5 out of 5
by Brian

Great value holiday

Posted Jul 8, 2017 on Hotels
Comfortable hotel with very friendly staff. Walking distance to the beach, shopping and nightlife. Good value for money.
Comment from Hotel Management
Jul 11, 2017
We would like to thank you for choosing Deevana Patong Resort and Spa , we strive to make our guests happy and hope to welcoming you again for the next time.
4 out of 5
by Asif

Family friendly hotel

Posted Jul 5, 2017 on Hotels
Hi we had a good stay at deevana patong resort and spa location is really good,swimming pool is also good but there should be more lights in the room
Comment from Hotel Management
Jul 11, 2017
Thanks for staying with us, we strive to make our guests happy. And thank you for submitting a feedback that we will be improved even more.
5 out of 5
by Susanne

Deevana

Posted Jun 26, 2017 on Hotels
Wonderful stay! Staff was great including server Tom and bell man Kham
Comment from Hotel Management
Jul 11, 2017
We would like to thank you for choosing Deevana Patong Resort and Spa , we strive to make our guests happy and hope to welcoming you again for the next time.
2 out of 5
by April

Posted Jun 17, 2017 on Hotels
The staffs were not friendly at all an wgmhat is posted about the hotel is not correct.. Be aware and check things before booking. The rooms are small and there is no ironing board or irons in the rooms
Comment from Hotel Management
Jun 20, 2017
Thanks for staying with us, we strive to make our guests happy. We provide the ironing board for our guests at Changing room, sorry for this inconvenience And thank you for submitting a feedback that we will be improved even more.
5 out of 5
by Katie Ann

Lovely little place.

Posted Jun 9, 2017 on Hotels
It is a nice hotel at the top of the main strip of shops, bars, etc. in Patong and about a 10-15 minute walk to the beach (go right at the end of the hotel's road and then first left and walk down that road. The beach is nicer at the top), and about 15 minutes to the infamous Bangla Road. We booked a taxi from the airport - no worries with that at either end. The staff were all very friendly and very helpful. There is a free shuttle to Phuket town, although be careful that they don't forget about you! Although we had to wait for an hour to be collected after we phoned them to ask where they were, they sent someone from the hotel to get us, they also gave us late-check out and a voucher for their restaurant. We had a deluxe room with a private pool - it's nice! It's not a jacuzzi in the western sense of it, but that's probably for the best as it would be too hot! The bed was very comfortable too, and they provided 4 bottles of water a day. We had breakfast each day - a good selection of food (I am now in love with guava juice). The pool was ace, unfortunately only one of the pools was open. Happy hour at the swim up bar is good, the mango daiquiris are good. We also took advantage of the spa in the hotel - I recommend it. I wouldn't hesitate to stay here again. Oh, watch out for the lady who wants to help you with your tours... she also wants you to buy a timeshare from you and will want you to sit in a 90 minute talk in exchange for a voucher!
Comment from Hotel Management
Jun 16, 2017
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I’m looking forward to welcoming you again .