When you first walk in, the interior & reception area of this hotel is beautiful! The staff are really sweet & friendly.
However, I would have expected more from a 5 star hotel. This is my 6th visit to Patong area, & first time staying at The Millenium.
Lighting in the rooms is terrible. As 2 females trying to do our make up, it was almost impossible as the rooms are so dim, even with all the lights are turned on.
The towels in the bathroom are very worn out, flimsy & thin (not what you’d expect from a 5 star)
The room service & food quality in the hotel in general is not 5 star standard. It’s actually really bad. We ordered satay sticks from room service & they were so inedible that we had to send them back. Also portion sizes were very small given the prices you are paying. Breakfast buffet is not great either.
Also, there are 2 seperate buildings. Although there is a pool & breakfast in each, the bigger ones were in building 1. We stayed in building 2, therefore I had to take the free tuk tuk to the other building to use the better pool & bigger buffet which was inconveniencing.
On a positive note, the location is great & close to Bangla Rd & also connected to a shopping centre.
They cleaned the room thoroughly everyday.
The beds were really comfy! Staff were beautiful!
Probably wouldn’t stay there again as I’m a massive foodie & would prefer somewhere with better food & more of a 5 star quality.