Ratings based on 1,555 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lis Angeles

4th time in Phuket

Posted Nov 16, 2017
There are better hotels in Phuket But Milenium has a very good location you have the mall right there at the hotel , Beach is within walking distance and you are at the center of it all. Good hotel for the price . Hotel is not guest friendly if you want to bring a guest for the night they will charge
Comment from Hotel Management
Nov 17, 2017 by patt, Hotel Management
Dear Paul, Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler from ballymena

Good location

Posted Nov 15, 2017
Had great experiences in this hotel check in manger was excellent and looked after me very good. The rooms were very clean. The food in hotel was excellent and sea buffet was excellent. Could not fault this hotel for staff and looking
Comment from Hotel Management
Nov 15, 2017 by Patt, Hotel Management
Dear Mark, Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler from phuket

great hotel

Posted Nov 6, 2017
Great hotel collect at airport and looking after by hotel reception manager and upgraded to great room looking over the swimming pool and great breakfast and looking after like VIP
Comment from Hotel Management
Nov 6, 2017 by Patt, Hotel Management
Dear ?ฟพา, Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management
3 out of 5
by A verified traveler from Perth

Posted Oct 29, 2017
Very good location. It is linked directly to the shopping centre and you could walk to everywhere. Don't forget to check out the night food night market nearby
Comment from Hotel Management
Nov 2, 2017 by Patt, Hotel Management
Dear Dicky, Thank you for your feedback. We would like assure that the interest and well-being of every guest is our priority. Our commitment to delivering quality service standards remain at all times. Kind regards, The Management
2 out of 5
by A verified traveler

Good location near the woken street close to ever

Posted Oct 22, 2017
Pros: The location
The hotel staff not friendly bad English language Bad bathroom service unclean rooms were given unwanted rooms and there is maintenance on the same floor maintenance on the same floor there was leaking in the roof front door elevators are only two and one is working and the other is not working
Comment from Hotel Management
Oct 27, 2017 by Patt, Hotel Management
Dear Guest, Greetings from Millennium Resort Patong! Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead. Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times. Kind regards, The Management
4 out of 5
by A verified traveler from Australia

Posted Sep 26, 2017
Not what I expected from a Five Star hotel. Breakfast was ordinary, not much selection or variation. Location was excellent, spent most time away from hotel.
Comment from Hotel Management
Oct 16, 2017 by Patt, Hotel Management
Dear Tony, Thank you for your feedback. We would like assure that the interest and well-being of every guest is our priority. Our commitment to delivering quality service standards remain at all times. Kind regards, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Expat, Kuwait

Great Hotel in the middle of Everything!

Posted Sep 24, 2017
Pros: The two main things I liked about this hotel were the employees and the location!
Cons: Breakfast buffet was OK but always busy.
Location: Bangala Road! Red Hot Club has live bands every night and they were great! Eat at the fresh markets! Fresh seafood, great beef, pork, and chicken!
Fantastic family style hotel with great amenities. Check in was quick and the concierge brought our bags up while explaining the pool, breakfast, and the mall. The Mall is directly attached to the Hotel and the doors are locked at night. This makes it easy to get around if it is raining, Quick access to may bars, restaurants, and massage parlors. Walking and cab distance to everything, and cabs cost no more than 200thb to other shopping markets. Well worth the stay, I would stay here again
Comment from Hotel Management
Oct 16, 2017 by Patt, Hotel Management
Dear Erik, Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel next to Jungceylon shopping center

Posted Sep 14, 2017
Pros: Proximity to Jungceylon. Staff. Nice pool.
Cons: Nothing
Location: Close to Jungceylon and ten minutes from the beach.
Nice, clean, safe hotel near the Jungceylon shopping center. There is a shuttle to the beach but it is only a ten minute walk. Friendly staff who are much improved from a few years ago. Current management is doing an excellent job.
Comment from Hotel Management
Oct 27, 2017 by Patt, Hotel Management
Dear Michael, Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Cabana

Posted Sep 8, 2017
Best thing about this hotel was the Cabana pool access and location. An easy walk to the beach and attached to Jungceylon mall. We loved the way they provided fresh towels twice a day. Lots of variety for breakfas Would stay agin. On the downside room was quite dark and could have done with more lights. Check in occurred at the beachside part of the property as there are major works out the front of the Lakeside and our driver could not get anywhere close to the property to park
Comment from Hotel Management
Oct 27, 2017 by Patt, Hotel Management
Dear Denyse, Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management
2 out of 5
by A verified traveler from Los Angeles, CA, USA

Disappointment for a 5 stars hotel

Posted Aug 28, 2017
Pros: Just location
Cons: Service and better star classification for the Beach building, definitely no 5 stars.
Hotel has 2 buildings and it's rated as a 5 star. We stayed at the Beach side which is nothing close to a 5 star. At best I would classify it as a 4 stars. Service was ok. They nickel and dime everything. Example, you check out a towel to take it to the beach and forgot to bring it back, they will charge you 600 baht for an old used towel. They don't even have a sign anywhere stating the policy. The positive part of the hotel is its location, next to a mall and a short walk to Patong beach.
Comment from Hotel Management
Oct 27, 2017 by Patt, Hotel Management
Dear Guest, Greetings from Millennium Resort Patong! Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead. Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times. Kind regards, The Management