Ratings based on 586 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 2, 2017
Good location slightly away from the main strip. Wifi in rooms, good Buffett breakfast selection, staff very friendly and room was very clean. Would go back if in patong again.
Comment from Hotel Management
Nov 14, 2017 by VinaP, Hotel Management
Dear Valued Guest, Thank you very much for staying with us on your holiday and for giving us a perfect score. We are happy to know that you have a wonderful time during your stay with us and you were impressed with our accommodation and service. Our team will be delighted to hear your compliment about them and this will surely encourage them to continue doing their very best in providing good service to our guest. See you again on your next holiday. Kind Regards,
3 out of 5
by A verified traveler

Easy walking to town

Posted Nov 1, 2017
Pros: Swimming pool and gym
Cons: Better quality rooms
Location: Beach, shops, dining
Different world to NZ love the hot weather, that's where it ends.
Comment from Hotel Management
Nov 14, 2017 by VinaP, Hotel Management
Dear Willy, Thank you very much for staying with us on your holiday and for writing your review. We are happy to know that you appreciate our swimming pool and gym and we hope you have great time using these amenities. We also noted your feedback with regards to our rooms and our sincerest apology if we were not able to meet your expectation. As of this moment, we have already started doing some small renovations to our rooms. We are doing it one room at a time since we cannot totally close all our rooms for renovation. Kind Regards,
5 out of 5
Recommended
for Couples
by A verified traveler from Seattle

Lovely, classy hotel close to the beach

Posted Oct 31, 2017
Pros: Everything!
Location: Great walk to Patong Beach. Lots of tours that can be arranged from many vendors along the beach front. Possibility of renting a scooter
Everything about this resort was great, ranging from a lovely poolside dining area, courteous, helpful and super-friendly staff and a large, comfortable room that was cleaned to highest standards with fresh linen every day. I loved the fact that the resort was in the middle of the town, within 5 minutes walk of the beach and myriad shops and restaurants, but also had a lovely driveway lined with palm trees and pretty shrubs and colorful flowers, which meant no noise from traffic and gave the feeling of living in a secluded Thai garden. The decor of the resort was very tasteful, adorned with tropical plants, trees and elephant statuettes to adorn the pristine swimming pool. There was also an upstairs terrace for sunbathing. I can't recommend this resort highly enough. Extremely pleased!
Comment from Hotel Management
Nov 3, 2017 by VinaP, Hotel Management
Dear Janice, We were overwhelmed with gladness and we cannot find the words to describe how grateful we are after we read your feedback. Everything about the hotel met your expectation. We appreciated very much your encouraging words with regards to our customer service because our team always work hard to provide a high quality of it to our guest. Thank you for writing such very wonderful review and we look forward to welcoming you again on your next holiday. Kindest Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Nice hotel, walking distance to Bangla Road

Posted Oct 24, 2017
Pros: Close to Bangla Rd. Nice buffet breakfast. Helpful staff
Nice hotel, walking distance (10 mins) to Bangla Road. We had a 2 bedroom villa- it is very large and on 2 floors. Clean & comfortable
Comment from Hotel Management
Nov 3, 2017 by VinaP, Hotel Management
Dear Shailend, Thank you very much staying with us on your holiday and for writing your good feedback. We are happy to know that you have a great stay with us and we were able to provide you a high quality of service and accommodation. We would be delighted to welcome you again on your next holiday. Kindest Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, close to everything

Posted Oct 10, 2017
We had a little over a week stay. The price is excellent especially since we had a large family and needed 3 rooms. Palmyra is within an easy level walking distance to the Patong shopping district but far enough away and set back off the main road to be quiet at night. Staff were very helpful and friendly and the place is kept very clean. Free Wifi was a bonus. It's a good 3 star option for anyone wanting to stay at Patong.
Comment from Hotel Management
Oct 18, 2017 by VinaP, Hotel Management
Dear Valued Guest, We thank you for staying with us on your holiday and for taking your time to write your feedback. We are happy to know that your overall stay with us was great and we were able to provide you good quality of service and accommodation. Our team were greatly encourage with regards to your good comment about our customer service. Kindest Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

NICE HOTEL STAY WITH BREAKFAST PROVIDED

Posted Oct 9, 2017
NICE COURSTEY STAFF WHO TOOK CARE OF LUGGAGE POST ROOM CHECK OUT
Comment from Hotel Management
Oct 13, 2017 by VinaP, Hotel Management
Dear Valued Guest, Thank you very much for staying with us on your holiday and for writing your positive review. We are happy to know that you have a great stay with us and our team were greatly encourage with regards to your good comment about our customer service. We hope to see you again on your next holiday. Kindest Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 1, 2017
A hotel centrally located and a short walk to the beach.
Comment from Hotel Management
Oct 10, 2017 by VinaP, Hotel Management
Dear Valued Guest, Thank you for staying with us on your holiday and for the good feedback. We are happy to know that you like the location of our hotel just like our other guest and we hope you have a great time staying with us. See you on your next holiday. Kindest Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

A nice hotel with comfortable and clean rooms

Posted Sep 29, 2017
Pros: Everything. The staff are so helpful.
This was my 2nd stay, everything is here or nearby that I needed. God place for a few days break.
Comment from Hotel Management
Oct 3, 2017 by VinaP, Hotel Management
Dear Mark Thank you for staying with us again on your holiday and for giving us a perfect score and great review. We are happy to know that this is your 2nd stay with us and we were able to provide you again a high quality of service and accommodation. We will extend with our team your good comment about them. See you on your next holiday. Kindest Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

Posted Sep 25, 2017
Awesome stay, great friendly hotel staff who would do anything for you!
Comment from Hotel Management
Oct 5, 2017 by VinaP, Hotel Management
Dear Michelle, Thank you for staying with us on your holiday and for writing a very positive review. We are happy to know that you have a great stay with us. We also appreciate your good comment with regards to our customer service because our team always do their best to provide high quality of it to our guest. Kindest Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Good hotel in Patong

Posted Sep 23, 2017
Pros: Good price, spacious room, good bed and bathroom. Received a 500B voucher to spend at the bar or restaurant. Buffet breakfast was included as well.
Cons: Nothing that stands out.
Location: About 500m into the centre of Patong. Plenty to see and do there.
Booked this at last minute as plans had changed. Decent rooms with space - good bed and bathroom. A short walk to centre of Patong.
Comment from Hotel Management
Oct 3, 2017 by VinaP, Hotel Management
Dear Bryn, We thank you for staying with us on your holiday and for the wonderful review. We are happy to know that your holiday with us was great and you appreciate our services and accommodation. We look forward to welcoming you again. Kindest Regards