Ratings based on 492 Verified Reviews

3.8 out of 5
80% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Patong Beach Hotel - centrally located

Posted Aug 18, 2017
Pros: location, price for money, staff
Good place to stay in the center of Patong... near the beach, near downtown, friendly staff
Comment from Hotel Management
Aug 21, 2017 by Patong Beach Hotel, Hotel Management
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4 out of 5
by A verified traveler from Boise

Posted Aug 17, 2017
Did a quick weekend trip and the hotel is close to the beach and to plenty of activities. I had a good view of the beach and pool from my 10th floor room, and room had a patio to relax on outside. Staff was very friendly and helpful, from the pool staff, desk clerks, to the maid. Hotel was also priced excellent for the location and the amenities. Breakfast was good, but not spectacular.
Comment from Hotel Management
Aug 21, 2017 by Patong Beach Hotel, Hotel Management
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3 out of 5
Recommended
for Families
by A verified traveler from Singapore

Posted Jul 27, 2017
We booked 2 rooms, 1 Deluxe for me and my spouse and 1 Superior for my son. For my son, room was upgraded to Deluxe without additional charges as we wanted him to be near us. Over and above that the Hotel arranged for us in connecting rooms manner.
Comment from Hotel Management
Jul 31, 2017 by Patong Beach Hotel, Hotel Management
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3 out of 5
Recommended
for Students
by A verified traveler from Singapore

Posted Jul 27, 2017
pleasant stay and very short distance walk to the beach.
Comment from Hotel Management
Jul 31, 2017 by Patong Beach Hotel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

good location

Posted Jul 25, 2017
good location. only issue is that the rooms given were small and a bit outdated compared to the photos advertised in expedia.
Comment from Hotel Management
Jul 31, 2017 by Patong Beach Hotel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Western Australia.

Fantastic Pool.

Posted Jul 22, 2017
The hotels main pool area was lovely and great for hanging out. The room decor and facilities were great. Bed comfy. Shower fantastic. TV good channels. Staff all delightfully friendly and helpful. Breakfast fantastic. Loved the food and ambiance in the Andaman Coffee Shop for breakie. As my young son said of the hotel when he saw the non slip matting in the foyer walkway 'they have thought about everything'. Its good value. Clean. Handy corner shop next door. Moneychangers closeby. Hotels tour desk handy and good deals made. Recommend ziplining. The hotel is very quiet but is also in the middle of the throng of Patong. There are many bars and stalls closeby and the walking street is very busy. This is an area if you like 'nightlife'. Wifi in coffee shop consistently worked, occasional in room.
Comment from Hotel Management
Jul 24, 2017 by Patong Beach Hotel, Hotel Management
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5 out of 5
Recommended
for Everyone
by A verified traveler

Across the street from the beach.

Posted Jul 17, 2017
In the middle town. Everything is close by. 5 minutes walk to the beach. Staff is very friendly.
Comment from Hotel Management
Jul 24, 2017 by Patong Beach Hotel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from SYDNEY

Overall pleasant but improvements needed

Posted Jul 12, 2017
Pros: Breakfasts are quite nice- good choice and change in food .. Hardly any nutritious food for the price. Some girls in Reception v nice.
Cons: Training of staff - did not go out of their way for guests. We paid for our breakfast and were chased up twice that we had not paid.
Location: Location across from beach. Go to Wine Connection. Do sunrise PHI PHI island tour.
My daughter and i stayed at this hotel first week of July. Hotel is open plan and rooms in a semi-circle. If you want sleep you need to be careful where room is situated. Every day or night there was a disturbance near our room. I was fed up after 5 days of constant interruption of sleep. I notified staff and hotel reception seemed to not notice. My question was: Where were they when all this noise was going on? Several nights of noise at poolside at 2:30 am, mornings 7:00 am people with loud voices around the poolside chairs. There was also loud Middle Eastern men yelling and laughing till midnight ... No one minds people having a great time, but due to the echo it became louder and louder; there seemed no management of revellers and for those with early morning tours or traveller departures... too bad.....It seemed anyone could make noise and no staff minded. WI FI is dreadful. They say it's free, but it only works in reception area.. So will probably stay somewhere else next time in Phuket
Comment from Hotel Management
Jul 15, 2017 by Patong Beach Hotel, Hotel Management
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3 out of 5
by A verified traveler from Perth

Location - good and bad

Posted Jul 5, 2017
We stayed in the deluxe room a d their was nothing deluxe about it. The toilet had door on it like a cupboard and was away from the bathroom which just made it awkward!! The location is right in the centre of Patong, good if you want to be right on top of everything. Bad because it backs onto Bangla Rd so don't think you will be gettibg any sleep. We needed to by ear plugs to get a decent sleep! Buffet breakfast was below average. Awesome gym though!
Comment from Hotel Management
Jul 15, 2017 by Patong Beach Hotel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Jun 30, 2017
Pros: nice pool, but the beach does,nt look clean
Cons: don,t like the cup of coffee in the room.White cup will give the coffee look more attractive to drink.
Location: very busy location if you want thar atmosphere
Breakfast and food in restaurant are nice. Room needs a table and store room for clothing
Comment from Hotel Management
Jul 15, 2017 by Patong Beach Hotel, Hotel Management
Thanks for staying with us. We appreciate your feedback!