Ratings based on 453 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from KL, Malaysia
Nice hotelPosted Dec 11, 2017
Convenient, good location, about 10minutes walk to beach, 5minutes walk to Jungceylon. Breakfast is good. Not easy to adjust the water heater temperature.
for Everyoneby A verified traveler from england
Nice hotel with lovely staffPosted Dec 7, 2017
When we arrived at the hotel we were greeted with welcome drinks and a smile, throughout the week we stayed all the staff were so welcoming, even the ones who spoke little English, reading reviews about the staff before we visited made me a little nervous, but I believe if they are treated with respect then they will respect you back. Whenever we left the hotel the security guard always asked where we were going and if we needed a taxi or directions! Great hotel and would recommend! Just make sure you have nice neighbours in the room next to you, we were unfortunate the last 3 nights and had a roudy group of lads who were up until 5am, but this is by no way the hotels fault!
for Everyoneby A verified traveler from Malaysia
Posted Dec 4, 2017
Pros: I was an amazing place to stay. Ideal location. Everything is so nearby. Walking distance!!
Location: Location was perfect. Lots of bars, shopping & food around. Everything is within walking distance.
Phuket is a great weekend get away. People are generally very nice. Food and enternainment is great and so was the tour packages offered.
by A verified traveler from Melbourne
Clean and spacious but 3 star experiencePosted Nov 14, 2017
Very very noisy, walls are not soundproof and you will stay up all night if the room next to you is partying. The hotel staff were not very accomodating. A few issues such as a dead rat in the pool, water in the gym empty and rooms not cleaned at 4pm which were difficult to resolve when staff didn't really understand English. Positives: rooms were clean and spacious
for Everyoneby A verified traveler
10 min walk to the beach and 5 min to the mall.Posted Oct 20, 2017
just outside the hotel you can find anything you think about
Comment from Hotel Management
Nov 12, 2017 by sandy, Hotel Management
Dear Sirs, It was a great pleasure of serving you at the Lantern and thank you very much for your feedback. Hopefully, intermittent rain will not last for long. We assure you of our best services for your next visit to Phuket. Thank you and best regards, sandy
Posted Aug 31, 2017 on Hotels
A bit noisy at night, but everything else was up to standard
by A verified traveler
Don't expect good service if stay here!Posted Jul 25, 2017 on Hotels
Room should have had 2 double beds. Service was terrible. They could not even arrange a taxi. Doorman tried to cheat us by arranging for his friend to act as a taxi at an inflated price. Breakfast was cold or trays were empty. It is actually a 3* hotel, not even close to 4* hotel.
for Everyoneby A verified traveler from Australia
Great Hotel - close to everythingPosted Jul 8, 2017 on Wotif
Pros: Fabulous staff. Proximity to everything
Cons: Nothing I can think of. We thoroughly enjoyed our stay.
Location: Close walking distance to Jung Ceylon Shopping Centre. Money changers/ATM's outside hotel. Markets and food at the door step.
Fabulous staff, helpful and courteous. This hotel is ideal as it is so close to all what your in Phuket for......markets, food, shopping (all within a few minutes walk). A walk down Bangla Road and your at the beachfront. Hotel has tourist desk and massage available at Hotel ...this was so relaxing! Rooms were clean and had plenty of space. We loved the balcony which was nice to sit and relax as well. Certainly will be returning to The Lantern again.
for Everyoneby A verified traveler from scotland
AliPosted Jul 1, 2017
Great location to both beach and night scene . Quite in the room even though in the heart of it.
by Senthil Kumar
Lantern Patong ReviewPosted Jun 13, 2017 on Hotels
Not happy with the reception on 1 instance. Requested for water bottles at 11.30pm in the night and got a nice lesson on resort policy. Had to get water from a local shop at 12.15 midnight. Very unprofressional.