Ratings based on 34 Verified Reviews

2.4 out of 5
25% of guests recommend
2.6 Room cleanliness
2.6 Service & staff
2.3 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from sydney

Worst experience

Posted Feb 1, 2018
Ants in the bed, shower drain blocked so bathroom turned into a small pool, staff were just so rude and couldn’t care. I couldn’t even book a mini bus from the girls at front desk. I actually went back to my previous hotel ( Yorkshire) where they were wonderful & helped me. This place is a run down dump and I would not stay here.
Comment from Hotel Management
Feb 9, 2018 by jub, Hotel Management
Dear Guest, Thanks for your feedback.Your comment is valuable to us. We are sorry to know that you had unpleasant experience during your stay. We will take your comment seriously and adjust our service to make it Better.
3 out of 5
by A verified traveler from washington dc

Very average

Posted Dec 19, 2017
Hotel is not in the best condition. Lot's of noise from the street and no elevator even if we were on 5th floor
5 out of 5
by A verified traveler

We are happy here!!

Posted Dec 17, 2017 on Hotels
It just right for everything. Location is in center but you have to walk a lillte inside the alley. That make it quite at night. Hotel is small but staff very helpful. Room are clean and comfort. Just what we paid for. At first, we was worry because of the previous comment but after stayed we think hotel is fine and standard. Don't know why they receive negative comments. For us? We love it!
5 out of 5
for Everyone
by A verified traveler from SG

Highly recommended

Posted Feb 28, 2017
The most i impressed was the hotel staff, so friendly and very helpful. The hotel itself is located in the center of Patong which are convenience to reach the beach and also the shopping mall.
1 out of 5
by A verified traveler from b

Do not stay here

Posted Feb 21, 2017 on Lastminute
This was described as a 4 star hotel. It was nothing more than a dodgy guest house. I also had money stolen from my room by the staff. The room was dirty and the bathroom light didn't work. It was truly a disgusting experience staying here!
1 out of 5
by A verified traveler


Posted Feb 16, 2017
Pros: nothing
Location: location is terrible.
dirty rooms, no atttention from front desk, pictures in the expedia and rooms are not same. l never seen some thing like this.
2 out of 5
by A verified traveler

A HOSTEL disguised as 4 star

Posted Oct 20, 2016 on Hotels
This is by all means a HOSTEL.
4 out of 5
for Couples
by A verified traveler

Posted Apr 8, 2015
Nice location, friendly staff, attractive price, nice service
3 out of 5
by Andres from Sweden

There is no pool or free wifi in the rooms

Posted Mar 24, 2015 on Hotels
The jotel was ok. But they dont have a swimingpool as its says on hotels.com website. Its just a jacuzzy that nobody uses. The internet in the rooms didnt work. Whe we complained for the pool and the internet you get bad excuses.
3 out of 5
by Angela from Australia

great hotel for people on a budget

Posted Apr 3, 2014 on Hotels
This hotel is in a great location. Close to everything. Neat clean rooms. The manager is very friendly and helpful. Breakfast is good. We booked for 8 nights but only stayed for one. I had my 12 year old grandaughter with me and she really wanted to stay some where that had a big pool. The pool at the Chilli Salza is more like a large spa and under cover. I certainly would recommend this hotel to any one that is looking for a hotel just to sleep at. The value for money is excellent. I would have stayed for the 8 days if I didnt have a child with me.