Ratings based on 246 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas USA

Hotel is only as good as it's people

Posted Aug 30, 2017
Pros: The people - all of them
Cons: The rooms show a little wear, but the location and grounds are great. The cleaning staff made the room look great every day.
Location: Good location - lots of shops in the area. Easy to go far if you wanted to
Anyone who stays at this hotel will understand the warmth and friendliness of the hotel staff - They want you to enjoy your stay and welcome you whenever they have a chance. The front desk people were great- Ploy was very helpful. Tony at the pool bar was a hoot -a really good bartender. Everyone had that special sparkle in their smile that is a sign of "welcome- we're glad you are here. The hotel is located in a great area - the gardens are lush well manicured. They have their own herb garden. Trees and plants typically had identification cards.
Comment from Hotel Management
Aug 31, 2017 by Somsak, Hotel Management
Dear Tom, Thank you for choosing to stay with us and sharing your excellent feedback on Expedia. We were delighted to read that you thoroughly enjoyed your entire stay at our peaceful Resort and that you were really impressed with our good, central location, which is close to everything and anything Pattaya has to offer, manicured, lush gardens with beautiful grounds and a labeled herb garden and our professional, friendly, smiling, helpful and attentive Team Members, who were lucky enough to have had the privilege of taking care of you when you were here. We are proud to have such a warm, caring Team, who’s only concern is delivering a seamless experience for you, for no other reason than to create cherished memories you will always treasure. Indeed, our hotel is only as good as our Team; just as you mentioned. Lastly, thanks for mentioning in particular, Khun Ploy at our Front Desk, Khun Tony at Pool bar and our Housekeeping Team Members, who made-up the room for you every day. We were delighted they were able to meet, or exceed, your satisfaction and expectations. I have already shared your feedback with them and the whole team. Thank you so much for your kind recognition. Your issue is taken to heart, with regards to a little wear in the rooms and has been shared with our Management Team. We have just gone through a major refurbishment, both in the rooms and several public areas. So apologies for that but thank you for your comment. Tom, thanks once again for staying with us and we look forward welcoming you back in the very near future. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa
5 out of 5
Recommended
for Everyone
by A verified traveler from Japan

The best hotel in Pattaya.

Posted Jul 19, 2017
The Avani Hotel in Pattaya is the best. The staff is wonderful, the rooms are spacious and updated. The pool and gardens are the best. I highly recommend this hotel
Comment from Hotel Management
Jul 22, 2017 by Somsak, Hotel Management
Dear ChrisY, Thank you for choosing to stay with us and sharing your feedback on Expedia. Thank you too for mentioning, that in your opinion, we are the best hotel in Pattaya. We were thrilled to read that you enjoyed your overall stay at our peaceful Resort and really liked our rooms, swimming pool, gardens and wonderful Team Members, who had the privilege and opportunity of serving you while you were here. Thank you kindly for your trust and faith in our hotel, as well as your high recommendations to other readers and travellers; these were sincerely appreciated. Thanks once again for staying with us, and we look forward welcoming you back in the very near future. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa
5 out of 5
Recommended
for Everyone
by A verified traveler

great location. excellent staff. great restaurant.

Posted Jul 4, 2017
the best in Pattaya. great location, nice staff. awesome
Comment from Hotel Management
Jul 5, 2017 by Somsak, Hotel Management
Dear Jose, Thank you for choosing to stay with us and sharing your feedback on Expedia. We were thrilled to read that you enjoyed your overall stay and that you were more than happy with our: great location, excellent staff and great restaurant. Thank you too for complimenting us, in that, in your opinion, we have an awesome hotel, that is the best in Pattaya. Very much appreciated. Once again thank you for staying with us. Our Resort Team and I are very much looking forward to warmly welcoming you back in the near future. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
it's my 4th time in this Hotel. The hotel is located in the middle of everything, you can reach everything just walking. The staff is very friendly.
Comment from Hotel Management
Jul 4, 2017 by Somsak, Hotel Management
Dear Reviewer, Thank you for choosing to stay with us once again and sharing your feedback on Expedia. We were thrilled to read that you liked our perfect location, with everything Pattaya has to offer; within easy walking distance, and friendly, amiable team members. Once again thank you for staying with us. Our Resort Team and I are very much looking forward to warmly welcoming you back in the near future. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa
4 out of 5
Recommended
for Everyone
by A verified traveler from Beirut

Exotic and Comfortable Hotel

Posted Jun 7, 2017
Pros: the location the piscine the breakfast
Cons: The bathroom, the water out and too smaller.
Location: Very good location Perhaps to renovate the building
Very comfortable location, exotic garden, very pleasant staff, delicious breakfast. Is not my first time, and I will return soonest.
Comment from Hotel Management
Jun 8, 2017 by Somsak, Hotel Management
Dear Michelle, Thank you for staying with us here at AVANI Pattaya and sharing your feedback here on Expedia, which has been shared with the Team. We were delighted to learn that our: comfortable location, exotic garden; with fish-filled lotus ponds, very pleasant staff and delicious breakfast all met with your liking. With regards to your bathroom: we do have several options available. In our Garden Wing we have rooms with huge separate tubs and showers, also, rooms with walk-in showers only. So, next time we’ll be able to better accommodate you in this area. Just let us know your design preferences. Please accept our sincere apologies this time around though. It was a privilege to have served you once again. Thank you. We were elated to learn you will return soon and we are very much looking forward to warmly welcoming you back. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa
5 out of 5
by Vijay

Excellent Place to stay

Posted May 31, 2017 on Hotels
Was amazing. Great staff, excellent amenities. The best Thai hospitality you can get. Keep it up Awani Team.
Comment from Hotel Management
Jun 5, 2017
Dear Vijay, Thank you for staying with us here in Pattaya and also for taking the time to write your review. Pleased to read you had an amazing stay and found the team members great and the amenities excellent, Once again thank you for staying with us. Best Wishes, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa
4 out of 5
by Cindy

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
Jun 7, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Keun H

Awesome holiday

Posted Apr 17, 2017 on Hotels
We stayed for 10 nights n we loved it. Everything we need was there. Swimming pool was great.
Comment from Hotel Management
Apr 20, 2017
Dear Keun H, Thank you for staying with us here in Pattaya and your awesome review here on hotels.com. Great to read we manged to impress and we are looking forward welcoming you back. Best Wishes, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa
5 out of 5
by Frank

Great place

Posted Apr 11, 2017 on Hotels
We had a great time and was well looked after. A very quiet environment considering that it is right in the thick of things where Pattaya is considered.
Comment from Hotel Management
Apr 18, 2017
Dear Frank, Thank you for staying with us, and also for taking the time to share your feedback on hotels.com. Pleased to read that you had a great time and feel well looked after. Thank you for highlighting our peaceful environment in the middle of the huzzle and buzzle of Pattaya! Once again thank you for staying with us. Best Wishes, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa
5 out of 5
by Christiane

Very Nice hotel

Posted Mar 19, 2017 on Hotels
Very Nice hotel. Excellent food.
Comment from Hotel Management
Mar 30, 2017
Dear Christiane, Thank you for staying with us here in Pattaya and also for sharing your feedback on hotels.com. Pleased to read that you found the hotel nice and the food excellent. Once again thank you for staying with us, Best Wishes, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa