Ratings based on 721 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Some Construction woes

Posted Feb 5, 2018
Pros: Staff.
Cons: Construction noise.
Location: Near enough to main street -- but not on top of all the noise.
Good hotel. Good Staff. Odd hours for pool and pool bar -- seemed to close early. Lots of noise and drilling due to construction that was not ideal. Especially since it started in the early morning. Otherwise, a good hotel. Lovely people.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2017 on Hotels
3 out of 5
by A verified traveler from Australia

Posted Nov 15, 2017 on Wotif
I have chosen to stay at this hotel many times before and have another booking for December 2017 which I might cancel as this time I found that the cost had risen from Aus$120/day to almost Aus$200/day. This huge price increase is bad and not justifiable, except to assume that we guests are paying for construction and compensating the hotels loss of income due to there being no Garden accomodation. when there is construction work, with the associated noise, going on at the hotel including the removal of the main swimming pool, I would not recommend this hotel. My room, whilst enjoying Pattaya Beach views, smelt strongly of cigarette smoke and the odour was not removed during my stay except for a spray only when I asked for it.
5 out of 5
by a c

This traveler left a rating score only Posted Sep 21, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Awesome views and nice room layout!

Posted Sep 17, 2017
Pros: Amazing views!
Cons: Air conditioning in the elevators! Their hot!
Good staff, nice hotel and very nice room. Elevators were really hot though.
3 out of 5
by Iraj

Nice and annoying

Posted Sep 8, 2017 on Hotels
Although there was a lot of noise because of making constrauction at neighbor, but totally our stay was good. Breakfast was good with variety of cold and hot food. The pool was nice but some Indian were swimming with clothes and it was so strange that security allowed to them that was terrible.
5 out of 5
by Joe

Great hotel with amazing service

Posted Sep 3, 2017 on Hotels
Great rooom and great service I would stay here and hard rock for the value
5 out of 5
by John

This traveler left a rating score only Posted Jul 26, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Jul 25, 2017 on Hotels
Excellent !
5 out of 5
by John

This traveler left a rating score only Posted Jul 23, 2017 on Hotels