Ratings based on 518 Verified Reviews

4.3 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Last minute reservation passing through Pattaya

Posted Jun 26, 2017
Last minute reservation passing through Pattaya. Breakfast $25 per person too expensive.
Comment from Hotel Management
Jul 13, 2017 by Pramot, Hotel Management
Dear Anonymous, thank you for your feedback posting here on the website. We are very happy to learn that you like our hotel and mostly enjoy staying with us. We look forward to the next visit the City and stay with us at Dusit Thani Pattaya.
5 out of 5
by Barry

Posted Jun 13, 2017 on Hotels
Comment from Hotel Management
Jun 17, 2017
Dear Anonymous, Thank you for your feedback posting here on the website, we are very happy to learn that you enjoy staying with us. Thank you for choosing to stay with us, we look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
5 out of 5
by dennis

Pattaya

Posted Jun 10, 2017 on Hotels
I've lived in Bangkok for 7 years in the 70's and returned a dozen times. If you just want to resort it in a nice property with a great reputation this is for you. Don't expect a pristine beach as those days are far in the past. We just wanted to get to a convenient beach not far from Bangkok for a couple days
Comment from Hotel Management
Jun 17, 2017
Dear dennis, Thank you for your feedback posting here on the website, we are very happy to learn your loyalty and enjoy staying with us. Thank you for choosing to stay with us, we look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
4 out of 5
Recommended
for Everyone
by A verified traveler from p

Nice hotel

Posted Jun 1, 2017
Stayed at the Dusit many times in Grand club room superb and the lady room maid was excellent. The reception staff in the club lounge were indifferent you had a problem trying to get a coffee and it was too much trouble to serve you. We traveled with a party of 6 couples four of which were offered a complimentary bar be que the other 2 couples weren't very hit and miss and service has fallen away since our last stay still a very good hotel
Comment from Hotel Management
Jun 21, 2017 by Pramot, Hotel Management
Dear colin & sue, Let me just begin our response with heartfelt apologies for what you described a disappointing experience on your previous visited. Complimentary BBQ is subject to promotion of each Tour Operator and it is not mandatory offered. We are appreciation for your review and the time you spent in sharing your thoughts with us, please accept our apologies for the shortcomings. We look forward to welcome you back again with a more positive stay experience.
5 out of 5
by rodney

Rods stay at dusit

Posted May 31, 2017 on Hotels
The dusit is such a nice big character hotel and it feels like a welcoming place as soon as you walk in
Comment from Hotel Management
Jun 5, 2017
Dear Rodney, Thank you for your feedback posting here on the website, we are very appreciate your review and happy to learn that you like our hospitality and hotel. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again
4 out of 5
by A verified traveler

Nice hotel by the sea

Posted May 31, 2017 on Hotels
The hotel is at one of Pattaya beach and is quite a distance from the main shopping area of Pattaya. The hotel has 2 nice big pools while the beach outside the hotel is not accessible as it is undergoing maintenance. Anyway, the beach here is not clean and is somewhat rocky. Breakfast is good with the nice spread. The range of food items in the club room could be improved. The rooms face the sea and coast line and that is the best part of the hotel location. Also the room balcony needs better cleaning as it appears dirty with bird droppings on the railings and the floor.
Comment from Hotel Management
Jun 1, 2017
Dear Anonymous, thank you for posting your kind feedback here on the website. We are happy to learn that you like our hotel and enjoy staying with us. We are very appreciate your review which I've taken note of all the points highlighted and rest assured all feedback given will be cascaded down to all departments concerned for improvement. My sincere apologies for the shortcomings and I look forward to welcome you back again with a more positive stay experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Room with a view

Posted May 27, 2017
Our room was outstanding, the hotel staff impeccably, and the Dim sum dinner was fabulous. We will definitely stay here again.
Comment from Hotel Management
May 31, 2017 by Pramot, Hotel Management
Dear Randy, Thank you for your feedback posting here on the website, we are very appreciate your review and happy to learn that you like our room, staffs and dim sum dinner at The Peak restaurant. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
5 out of 5
by rodney

Rods stay at dusit

Posted May 25, 2017 on Hotels
Lovely hotel which is perfect for chilling out
Comment from Hotel Management
May 28, 2017
Dear rodney, Thank you for your feedback posting here on the website, we are very appreciate your review and happy to learn that you enjoy staying with us. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
5 out of 5
by Sawayot

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 28, 2017
Dear Sawayot, Thank you for your feedback posting here on the website. We are happy to learn that you like our hotel enjoy staying with us. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
5 out of 5
by Cherd

nice stay

Posted May 11, 2017 on Hotels
Great place and location. The beach should be clean.
Comment from Hotel Management
May 13, 2017
Dear Cherd, thank you for your feedback posting here. We are very appreciate your review and happy to learn that you mostly enjoy staying with us. Your comment will be cascaded down to departments concern for immediate improvement. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.