Ratings based on 485 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by chattraporn

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 7, 2017
Dear chattraporn, thank you for your kind review and rating us. We look forward to welcome you to Dusit Thani Pattaya again.
5 out of 5
by william

Posted Apr 28, 2017 on Hotels
Comment from Hotel Management
May 7, 2017
Dear william, thank you for your kind rating us. We look forward to welcome you to Dusit Thani Pattaya again.
5 out of 5
by Salim

Posted Apr 21, 2017 on Hotels
Comment from Hotel Management
May 7, 2017
Dear Salim, thank you for your kind rating us. We are very happy to learn that you enjoy staying with us. We all look forward to welcome you to Dusit Thani Pattaya again soon.
2 out of 5
by gautam

give it a miss

Posted Mar 28, 2017 on Hotels
old hotel, jaded property club rooms are old,,lounge is poor
Comment from Hotel Management
Apr 12, 2017
Dear Gautam, thank you for your feedback posting here. My apologies for our shortcomings in the areas that you have highlighted and kindly accept our humble appreciation for your review which will cascade down to department concern for improvement. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again with a more positive stay experience.
4 out of 5
by Ka Wah

Nice

Posted Mar 28, 2017 on Hotels
Clean & comfort room Convenient hotel location
Comment from Hotel Management
Apr 12, 2017
Dear Ka Wah, thank you for your feedback posting here. We are happy to learn that mostly you enjoy staying with us. We looking forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
5 out of 5
by Rumsha

Excellent service!

Posted Mar 27, 2017 on Hotels
Enjoyed every moment.
Comment from Hotel Management
Apr 12, 2017
Dear Rumsha, thank you for your feedback posting here. We are happy to learn that you enjoy staying with us. We looking forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
5 out of 5
by john

Posted Mar 12, 2017 on Hotels
The Dusit club was a real bonus well worth the extra cost ,outside is showing its age a bit but enjoyed our stay would recommend
Comment from Hotel Management
Mar 16, 2017 by General Manager, Hotel Management
Dear john, Thank you for your feedback posting here on the website. We are happy to learn that you like our Dusit Club and enjoyed staying with us. We look forward to welcome you back again soon.
3 out of 5
by Thirumeni

Great Property with poor front desk ...

Posted Mar 4, 2017 on Hotels
The reception service and the front desk has not service tendency. Did little or nil with their plastic smiles. English is poor too. Once Thai is famous for courtesy and service. Now became just job. Great Property .. great location..poor front desk and concierge service ..
Comment from Hotel Management
Mar 16, 2017 by General Manager, Hotel Management
Dear Thirumeni, thank you so much for your feedback. Your comment on the reception services and the front desk will be cascaded down to all departments concerned for immediate improvement. We hope we get another chance of welcoming you back to make up for a more comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh, U.K.

Great Hotel. Great Location.

Posted Feb 24, 2017
Pros: Staff and location
Location: Situated on a promentary at the north end of Pattaya with superb views across the bay. Watersports, trips to coral islands, visits to elephant farm.
Had a really good stay at this lovely hotel. The staff and location are both excellent.
Comment from Hotel Management
Feb 28, 2017 by Pramot, Hotel Management
Dear Marie, Thank you for your feedback posting here on the website. It’s truly encouraging to hear from our valued guests such as yourself who have kind words about their stay experience. Thank you so very much, on behalf of each and everyone in our team. It is always a pleasure to be of service to you and wish you could have more time with us. We look forward to welcome you to Dusit Thani Pattaya again
4 out of 5
by Michael

Excellent resort, reasonably priced

Posted Feb 19, 2017 on Hotels
The Dusit Thani is a top-notch resort and reasonably priced. The property is located adjacent to the main commercial areas of Pattaya and has at least 2 of its own beaches. Like virtually every other hotel in Thailand the mattresses are nearly as hard a rock, but every other aspect of the hotel is very very good.
Comment from Hotel Management
Feb 26, 2017
Dear Michael, thank you for your feedback posting here. We are happy to learn that you like our hotel and kindly accept our humble appreciation for your review and the time you spent in sharing your thoughts with us which will be relayed and discussed with departments concerned for improvement. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again with a more positive stay experience.