Ratings based on 509 Verified Reviews

4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

very quiet and comfortable

Posted Sep 5, 2017
Pros: comfort
Cons: beach needs to be useful..
The staff where extremely friendly and helpful. Hotel and the breakfast AND everything is top quality. The beach is quite close within walking distance and everything else is easy to get to by taxi. A pleasant experience staying there
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Sep 3, 2017
Love everything location,staff,room,beach road.everything was walkable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice Hotel and very close to the beach and shoppin

Posted Aug 7, 2017
Very good.... Carpets in room needs changing as it was stained and smelt a bit... apart from that it was fantastic....
Comment from Hotel Management
Aug 13, 2017 by Pramot, Hotel Management
Dear Richard, thank you so much for your feedback from your recent stayed. We are very glad to learn that you like our hotel and enjoy your stayed. We also appreciate your kind comment which will be cascaded down to all departments concerned for immediate improvement. . It is always a pleasure to be of service to you and we hope we get another chance of welcoming you back in the near future with more positive experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Large beautiful hotel

Posted Jul 27, 2017
Pros: The Staff
Large beautiful hotel just out of the mayhem of Pattaya. Everything was exceptional. Thank you Dusit Thani!!!
Comment from Hotel Management
Aug 1, 2017 by Pramot, Hotel Management
Dear Richard, thank you for your feedback posting here on the website. We are very happy to learn that you like our hotel, staffs and mostly enjoy staying with us. Thank you for choosing to stay with and. It is always a pleasure to be of service to you and we look forward to the next visit the City and stay with us at Dusit Thani Pattaya again.
5 out of 5
Recommended
for Couples
by A verified traveler from UK

I very nice hotel with excellent service

Posted Jul 17, 2017
Pros: There is nothing that we did not like about his hotel worth mentioning
Cons: The main pool area is a bit boring and could co with a makeover to bring it more up to date perhaps
Location: The hotel is right at the quiet end of Beach Road at the opposite end from Walking Street therefore a couple of miles from its attractions.
This is the fourth time I have stayed at the Dusit Thani Pattaya and it will not be the last, Its everything we expect from from a quality hotel, facilities, service and food. The hotel staff are exceptional. Pattaya itself may not suit everybody but the Dusit Thani should. The club room premium is well worth the extra the extra cost.
Comment from Hotel Management
Jul 30, 2017 by Pramot, Hotel Management
Dear Geoff, It’s truly encouraging to hear from our valued guests such as yourself who have kind words about their stay experience. Thank you so very much, on behalf of each and everyone in our team. It is always a pleasure to be of service to you and we look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 5, 2017
There are no words to describe how wonderful my stay was. If you get a club member room, the experience is one of a kind. They remember your name, ask if you're doing okay and they really care about you.
Comment from Hotel Management
Jul 13, 2017 by Pramot, Hotel Management
Dear Anonymous, thank you for your feedback posting here on the website. It’s truly encouraging to hear from our valued guests such as yourself who have kind words about their stay experience. Thank you so very much, on behalf of each and everyone in our team. It is always a pleasure to be of service to you and we look forward to the next visit the City and stay with us at Dusit Thani Pattaya.
5 out of 5
Recommended
for Everyone
by A verified traveler

Last minute reservation passing through Pattaya

Posted Jun 26, 2017
Last minute reservation passing through Pattaya. Breakfast $25 per person too expensive.
Comment from Hotel Management
Jul 13, 2017 by Pramot, Hotel Management
Dear Anonymous, thank you for your feedback posting here on the website. We are very happy to learn that you like our hotel and mostly enjoy staying with us. We look forward to the next visit the City and stay with us at Dusit Thani Pattaya.
5 out of 5
by Barry

Posted Jun 13, 2017 on Hotels
Comment from Hotel Management
Jun 17, 2017
Dear Anonymous, Thank you for your feedback posting here on the website, we are very happy to learn that you enjoy staying with us. Thank you for choosing to stay with us, we look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
5 out of 5
by dennis

Pattaya

Posted Jun 10, 2017 on Hotels
I've lived in Bangkok for 7 years in the 70's and returned a dozen times. If you just want to resort it in a nice property with a great reputation this is for you. Don't expect a pristine beach as those days are far in the past. We just wanted to get to a convenient beach not far from Bangkok for a couple days
Comment from Hotel Management
Jun 17, 2017
Dear dennis, Thank you for your feedback posting here on the website, we are very happy to learn your loyalty and enjoy staying with us. Thank you for choosing to stay with us, we look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
4 out of 5
Recommended
for Everyone
by A verified traveler from p

Nice hotel

Posted Jun 1, 2017
Stayed at the Dusit many times in Grand club room superb and the lady room maid was excellent. The reception staff in the club lounge were indifferent you had a problem trying to get a coffee and it was too much trouble to serve you. We traveled with a party of 6 couples four of which were offered a complimentary bar be que the other 2 couples weren't very hit and miss and service has fallen away since our last stay still a very good hotel
Comment from Hotel Management
Jun 21, 2017 by Pramot, Hotel Management
Dear colin & sue, Let me just begin our response with heartfelt apologies for what you described a disappointing experience on your previous visited. Complimentary BBQ is subject to promotion of each Tour Operator and it is not mandatory offered. We are appreciation for your review and the time you spent in sharing your thoughts with us, please accept our apologies for the shortcomings. We look forward to welcome you back again with a more positive stay experience.