Ratings based on 59 Verified Reviews
3.0 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
It is hard to be title.Posted Oct 24, 2017 on Hotels
Serves is slow at the counter, but not bad. Room is very old. Moss all over the room. One of my friends room's have no door. This hotel needs to be renovate. Some room have smells too.
by A verified traveler
Posted Mar 29, 2017
The most shocking thing was that 90% reception staff did not understand and speak English.
by nachus from india
very bad hotelPosted May 1, 2016 on Hotels
never stay again
for Everyoneby A verified traveler from new jersey
1mile away from walking streetPosted Dec 1, 2015
Good hotel for the money you pay. Beach was about a 5 min walk and walking st was about 10-15. Rooms were spacious but the toilet had a hard time flushing anything down.
by A verified traveler from florida
Run down motel on steroidsPosted Mar 8, 2015
Pros: The lobby was the only appealing thing about it
Cons: Renovations to the rooms complete make over
Location: Location wasn't bad
From outside looking in looks great the lobby is an illusion to the horrible place you will live.as I walked out the elevator the carpet alone told me the room will be horrible then upon walking in my room the bathroom had rust every where I literally wore sandals to shower the ceiling had water spots and was peeling the toilet took about a min in a half of holding the handle to flush everything down the tub was rusted and you could see visible mold in the cracks
by Vivek from India
DissapoinmentPosted Jul 14, 2013 on Hotels
We had a bitter experience there.when we reached the bell boy did not even offer to pick up our luggage.they even locked us inside the pool area immediately at closing time and did not even offer towels so that we could dry ourselves and go to our room. When we checked out they had exchanged a towel for one which had a mark on it and then fined us heavily for it .We bathed in the pool so we used pool towels , that was a mood dampening experience.The breakfast buffet's closing time was surprisingly 10 o'clock only and they also start cleaning up the food at 9:45 a.m..
by Willie from California
Disappointing stayPosted Feb 15, 2013
Cons: The room.
The room was stale and stark and had black mold all over room. Pigeon fecal matter was over the windows ledges in clear view that made me feel very uncomfortable to the point was I left the hotel and got a new one.
by Jason Foo
Posted Dec 19, 2012 on Hotels
I would like to express my unhappiness encounter during our check in on the 14th Oct around 4.30pm. The check in staff was friendly but the supervisor whom wore a jacket was very unfriendly. Her response to my husband's inquiries was very unfriendly. As her english was not very accurate in her pronuciation, I asked her again and she replied in a very loud and unfriendly tone. It gave me an impression that she is racism as we are Asian but please take note that I am a Singaporean whom can speak fluent english. I would expect a response from the hotel on why a service staff at the front desk who represent the image of a hotel could acted so rudely to a customers whom brought in 6 rooms? Otherwise I would rate the hotel badly in the internet.
Not the first choicePosted Sep 20, 2012 on Hotels
I stayed here because I left it too late to book a room at Nantra de boutique hotel where i usually stay. The Grand Sole is a large hotel----easy to find and conveniently located one block back from the beach. Check in was slow because they checked my passport and found I was one day over my visa . It was referred to the manager who decided i wasn't an international criminal or flight risk and let me stay there. Room was dated but comfortable. Good aircon. and a view of the sea. Breakfast was a bit limited (n0 eggs) but ok. For one night stopover i would go there again
by Arun Sabapathy
Not worth the shotPosted Sep 4, 2012 on Hotels
Worst ever customer service , not responsive