Ratings based on 402 Verified Reviews

3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Nice

Posted Jul 1, 2017 on Hotels
Good
Comment from Hotel Management
Jul 5, 2017 by Nattanicha Anothai, Hotel Management
Dear Guests, Warmest Greeting from Red Planet Pattaya. Thank you for being our guest and for your review on this community. We’re delighted to learn that you had enjoyed your stay with us. We hope your future plan to Pattaya will include Red Planet Pattaya again. Warm regards, Atchanut W. Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

nice economic hotel

Posted Jun 30, 2017
cheap but good hotel for 1-2 person a room. location is also very good.
Comment from Hotel Management
Jul 5, 2017 by Atchanut W, Hotel Management
Dear Valuable guest, Sawasdee ka! Greeting from Red Planet Pattaya. Thank you for your time to write this review sharing your experience of staying at Red Planet Hotel Pattaya. Your comment inspires us to strive harder in servicing our guests. We thank you very much for your patronage and look forward to welcoming you back to stay at Red Planet Pattaya once again. Kind regards, Atchanut W. Hotel Manager
4 out of 5
by Alexander

A nice value hotel

Posted Jun 27, 2017 on Hotels
It's nice because it's in front of alcazar show.. My room's AC didn't work, but they imidiately change to another room. Overall it's a nice hotel with great value.
Comment from Hotel Management
Jul 5, 2017 by Nattanicha Anothai, Hotel Management
Dear Sir/Madam, Thank you for being our guest and for sharing a detailed feedback with us through this online forum. We’re delighted to read your comments and to learn that you had such an enjoyable experience with us. Thank you again for choosing to stay with us and we look forward to welcoming you back with warm and gracious Thai hospitality at Red Planet Pattaya. Kind regards, Atchanut W. Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from India

Posted Apr 25, 2017
Early check-in alone is late... It made me wait more times
Comment from Hotel Management
Apr 27, 2017 by Atchanut P, Hotel Management
Dear Valuable Guest, Greeting from Red Planet Hotel Pattaya! Thank you for your time to write this review sharing your experience of staying at Red Planet Hotel Pattaya. I would like to apologies for any inconveniences that had caused you since our check in time is 2 pm if we have room available we can check you in at early morning however we will keep your comment to be as a tool for improve our service in next future. It was a pleasure to serve you at Red Planet Pattaya and we look forward to welcoming you again soon. Warmest regards Atchanut P. Hotel Manager
3 out of 5
by Kem

Good for the price but on the fence.

Posted Mar 26, 2017 on Hotels
Check in staff was great. Room was clean and it is in an great location. But that's where the good ends. Room is very small and the service is non existent. Room cleaning service consisted of entering your room, throwing two towels on the bed and leaving. Nothing is cleaned and the bed remains untouched. However for the price, what can you expect I guess. Bottom line is.... If you are alone and don't mind bad cleaning service, this is the place for you. But if you are a couple, this isn't the place for you.
Comment from Hotel Management
Mar 28, 2017 by Nattanicha Anothai, Hotel Management
Dear Kem, Thank you for being our guest and for sharing a detailed feedback with us through this online forum. We’re delighted to read your comments and to learn that you had such an enjoyable experience with us. We regret to see negative rating and more so to learn that we fell short of your expectation about our Room Cleanliness Quality. We are now in process of improving our Room Cleanliness Quality and we also had our Housekeeping team to recheck the room cleanliness to ensure this issue will not affect other guests. We appreciate your comment and we’re confident that based on your valuable feedback, we will continue to make positive changes and that we will be able to provide a true Red Planet Hotels experience. Thank you again for choosing to stay with us and we look forward to welcoming you back with warm and gracious Thai hospitality at Red Planet Pattaya. Kind regards, Atchanut P. Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from england

Nice location

Posted Mar 17, 2017
Pros: Clean
Cons: Room size
Good but rooms are small. Good location area good but more for old people looking for youg girls
Comment from Hotel Management
Mar 21, 2017 by Atchanut P, Hotel Management
Dear Value guests, Sawadee ka! Greeting from Red Planet Pattaya. Thank you for your share this review via this online forum. I am delighted to read your review. We are glad to hear that you enjoy our hotel and satisfy with our hotel's cleanliness and location. We hope to welcome you back again! Best Regards, Atchanut P. Hotel Manager
3 out of 5
by Amber

Posted Mar 9, 2017 on Hotels
Comment from Hotel Management
Mar 11, 2017 by Nattanicha Anothai, Hotel Management
Dear Amber, Sawasdee ka! Greeting from Red Planet Pattaya. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! It was a pleasure to serve you at Red Planet Pattaya and we look forward to welcoming you again soon. Warmest regards Atchanut P. Hotel Manager
4 out of 5
by A verified traveler

Posted Feb 5, 2017 on Hotels
Comment from Hotel Management
Mar 3, 2017 by Nattanicha Anothai, Hotel Management
Dear Sir/Madam, Sawasdee ka! Greeting from Red Planet Pattaya. We sincerely appreciate you taking the time to send us a comment. Your comment inspires us to strive harder in servicing our guests. We thank you very much for your patronage and look forward to welcoming you back to stay at Red Planet Pattaya once again. Sincerely regards, Atchanut P. Hotel Manager
5 out of 5
by LocSin

Great value hotel!

Posted Jan 30, 2017 on Hotels
Great hotel that is only missing full score by not having a fridge in the rooms. Clean and modern with helpful staff that actually can speak English. Good location with the beach and shopping close by.
Comment from Hotel Management
Mar 3, 2017 by Nattanicha Anothai, Hotel Management
Dear Sir/Madam, Greeting from Red Planet Pattaya. Thank you for sharing your review on this community. We are appreciate your kind words and five stars rating. We also glad to hear that you are satisfy with our hotel's cleanliness and staff service. We look forward to welcome you back to Red Planet Hotels once again. Best Regards, Atchanut P. Hotel Manager
3 out of 5
by Victor Jose

Needs improvement but still a good bargain

Posted Jan 21, 2017 on Hotels
Room was clean and staff courteous and helpful. There were some problems in maintenance (air-conditioner was extremely noisy, room electricity disconnected in the mornings) that made this stay different from before; yet overall a good bargain.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Dear Value Guest, Thank you for your positive comments about good staff service and cleanliness of guestroom. I noted your comments about air-condition noisy in room and will review with the appropriate managements and use it as a tool for future improvements. Lastly, on behalf of Red Planet Pattaya, I would like to thank you once again and looking forward to welcome you back at our hotel in the next opportunity. Warm regards, Atchanut P. Hotel Manager