Ratings based on 575 Verified Reviews

3.9 out of 5
83% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from kolkata. CCU.

Will always stay here.

Posted Jun 10, 2017
My family and I enjoyed staying here. The hotel is very comfortable and great location with a friendly staff. Will strongly recommend this hotel for a comfortable holiday experience.
Comment from Hotel Management
Jun 13, 2017 by Jordan Chong, Hotel Management
Dear Khun Sheraz, Thank you for staying with us recently and taking the time to share your review with others. I am delighted that you found the hotel to be comfortable, the friendly staffs and great location that allows easy access to various places. The team and I truly appreciated your high praise and kind words. We look forward to your return some day in not so distant future. Sawasdee and best regards, Jordan Chong General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice hotel, centrally located.

Posted Jun 2, 2017
Excellent full service hotel close to all entertainment and shopping activities.
Comment from Hotel Management
Jun 4, 2017 by Jordan Chong, Hotel Management
Dear Khun Edward, Thank you for staying with us recently and taking the time to share your review with others. The team and I truly appreciated your high praise and we wish to see you again in not so distant future. Sawasdee and best regards, Jordan Chong General Manager
3 out of 5
by A verified traveler from bangkok

Air condition is smellyz toilet small and old.

Posted May 29, 2017
Water in toilet has smell and taste very bad. Plug cannot charge when turn off the light.
Comment from Hotel Management
Jun 1, 2017 by Jordan Chong, Hotel Management
Thank you for staying with us, I sincerely apologize for smelly toilet and bad taste water, it is very unusual with the power socket unless the main switch was turn off. I do appreciated your feedback and I wish to learn more from you regards to your stay experience, please do feel free to contact me directly. Your feedback are very important to me as it will serve as a vital information to improve our facilities and services. Sawasdee and best regards, Jordan Chong General Manager
3 out of 5
by A verified traveler

Posted May 5, 2017
Hotel was nice in general, staff questioned a couple of things that I found were odd in regards to my stay, asking for irrelevant things like departure cards out of Thailand, also when I came home very late from a night out they told me to check with the staff if I could be allowed back in for no apparent reason. Location is fantastic, close to all restaurants and shops.
Comment from Hotel Management
May 10, 2017 by Jordan Chong, Hotel Management
Thank you for staying with us recently and taking the times to share your stay experience with others. I am delighted that you like the hotel location and some others aspect of the hotel. I do sincerely apologize for the inconvenient caused, I will personally look into this particular incident as to why my fellow colleague raises the question to you. Sawadee and best regards, Jordan Chong General Manager
4 out of 5
by Charlie

Standing firm on what you pay for..

Posted May 4, 2017 on Hotels
My reservation was a non-refund prepaid king bedded room. On check-in was told "no more king size bed room left" wanted me to accept a twin bedded room, as the my reservation was only for "availabilty only". However I stand firmed that I prepaid a reservation for king size and I expect the hotel to honour it. Eventually, the manager sneak out 1 for me.
Comment from Hotel Management
May 8, 2017
Dear Khun Charlie, Thank you for staying with us recently and for taking the time to share your experience with the others user. I truly appreciated your feedback and completely agreed with you in regards to your request, your feedback will serve as a tool for our continuous improvement. I look forward to your return some day in near future to enjoy our improvement, and once again thank you for sharing your feedback with us. Sawadee and best regards Jordan Chong General Manager
5 out of 5
by Gary

Brilliant hotel

Posted May 3, 2017 on Hotels
Cant recommend this hotel highly enough. Sure the rooms are a little dated but are kept spotless as is the whole hotel. Pool areas were lovely as were all the staff at the hotel. Breakfast is another huge plus they have something for everyone
Comment from Hotel Management
May 8, 2017
Dear Khun Gary, Thank you for staying with us recently and for taking the time to share your experience with the users of Expedia. The team and I truly appreciate your high praise and kind words. I am delighted that you enjoyed the pool, breakfast, and services rendered by our helpful staffs, it really is the people that make the whole experience memorable and I am proud that we managed to deliver that on your stay. We look forward to welcoming you back soon in the near future. Sawadee and best regards, Jordan Chong General Manager
5 out of 5
by Samir

Posted May 3, 2017 on Hotels
Sincerely an outstanding stay.
Comment from Hotel Management
May 8, 2017
Dear Khun Samir, Thank you for staying with us and for taking time to give us a 5 start rating, the team and I truly appreciate your kind review. Sawadee and best regards, Jordan Chong General Manager
5 out of 5
by Thomas Michael

best located Hotel in Pattaya

Posted Apr 2, 2017 on Hotels
Just had a 10 night stay in the garden Wing.great hotel,very friendly staff and excellent ameneties. I have stayed in the Bayview about 6 or 7 times over the past 12 years and I have never been disappointed with the Hotel.
Comment from Hotel Management
May 26, 2017
Dear Khun Thomas, Welcome back and thank you for your continuous support. The Bayview Pattaya team will always welcome you back. The Bayview Management Team
5 out of 5
by ismail

recommended hotel

Posted Mar 27, 2017 on Hotels
very good hotel. very good location. very helpful and friendly staff. had problem with air coditioning but was partly resolved at the ens.
4 out of 5
by Ramamohana Rao

It is OK

Posted Mar 27, 2017 on Hotels
Old building has no lift, poor views and dirty looking steps.Breakfast is good.Locality is good.