Very good hotel,room is V nice,staff are friendly
Posted Sep 17, 2016 on Hotels
I like the room decoration ..I liked the wood on the floor and the design of the room ,,,bed are very comfy ,,bathroom is nice and clean ,,,room is clean and very comfort ,,, I liked the room very much ... staff are very friendly and polite .. location is very good ,, room with beach view is very nice.. Guest friendly hotel. I Liked the balcony until I found a Gecko . I give the hotel review score 8......the hotel is hidden by other buildings and the taxi confuse the hotel with the other A-One The Royal Cruise Hotel Pattaya ...... small lobby .. swimming pool is so small and you can use the other swimming pool in the other A-One The Royal Cruise Hotel Pattaya ,,, fitness center and spa in the other A-One The Royal Cruise Hotel Pattaya across the street.. location is north pattaya.. Don't leave the window is open otherwise the Gecko will be entered the room ,,I found Gecko in the balcony and I told the house keeping and he tried to kill the gecko but he is run away and my friend discovered one in his room
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
We are sincerely sorry and apologize for any inconvenience that you had experienced. However, we promise this complaint will be informed to the executive board in order to improve and keep our standard service.