Ratings based on 406 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from SG

Quiet, Cosy and Friendly

Posted May 24, 2017
The location of this hotel is not most convenient but with the free shuttle service it is manageable. Take the free shuttle to Big C and you can stock up your drinks and snacks. Take the free shuttle to Central Festival and there you are the beach. You are on your own if making way back to hotel though. Check in and out was a breeze. It is quiet at night and hotel staff are friendly. You can find Thai food, desserts, 24hrs convenient stores and a Irish pub all within short walking distance. Room is good and cosy. Buffet breakfast was good with wide varieties. The only issue I had was hot shower. It is not even warm less hot. If you have not stay here before, give this hotel a try. Most probably you will enjoy your stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel good location.

Posted Apr 29, 2017
Staff and facilities excellent feel very comfortable and safe. Great facilities in room for cooking etc and great breakfast. When I come back to thailand and pattaya this is where I will be staying.
Comment from Hotel Management
May 13, 2017 by Rattana, Hotel Management
Dear Guest, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. It is a pleasure to read how much you enjoyed your stay with us! We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future.
5 out of 5
by A verified traveler

Posted Feb 13, 2017 on Hotels
Comment from Hotel Management
Feb 28, 2017
Dear Guest Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent rooms and swimming pool.

Posted Jan 25, 2017
A little bit far from CENTRAL PATTAYA otherwise it is good in all aspects
Comment from Hotel Management
Feb 27, 2017 by Ms Rattana Taisin, Hotel Management
Dear Anonymous, Thank you very much for stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay us. We look forward to the pleasure of welcoming you again.
5 out of 5
by Gavin

A good option

Posted Jan 23, 2017 on Hotels
We stayed in a 2 bedroom room which was modern, spacious & clean and the price I thought was very reasonable. The breakfast bufffet is good with plenty of food options. Staff were friendly and helpful. Not too much close by but motorbike and car taxis downstairs get you to the beach, shopping centre or bars in 5 minutes. I would stay here again.
Comment from Hotel Management
Feb 27, 2017
Dear Gavin Thank you very much for stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay us. We look forward to the pleasure of welcoming you again. Ms Rattana Taisin
2 out of 5
by A verified traveler from london

building site

Posted Jan 5, 2017
Pros: Staff and the hotel was very clean
Cons: Tell people that there is construction going on next to hotel
Location: Location is good and near all the restaurants and eas for transport
This is my second time at this hotel The hotel was nice and the staff was great but no one told me it was next to a building site I chose this hotel so I could relax but whe work and noise started at 7.30am and stoped at 4.30 This spoilt it for me
Comment from Hotel Management
Feb 28, 2017 by Ms Rattana Taisin, Hotel Management
Dear Gerry Thank you for sharing your comments following your experience at our hotel. I am disappointed to hear that your experience did not meet your expectations. At Amari, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. I hope that you will accept our apology. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.
5 out of 5
by Neil

Posted Dec 23, 2016 on Hotels
Did everything to help us
2 out of 5
by A verified traveler from USA

Beware the name and pictures

Posted Dec 18, 2016 on Orbitz
This company had multiple locations at every destination. They represent some great properties but they have some real rundown properties in bad neighborhoods. The one I stayed in did not match the photos on the site. The hotel/apartment complex smelled musty and while there is a patio, your view is of abject poverty. Again they have sone really nice properties but this isn't one.
5 out of 5
Recommended
for Everyone
by A verified traveler from california usa

Excellent Overall

Posted Dec 11, 2016
Pros: Friendly Staff and Cleanliness
Location: restaurant and 24 hour store within walking distance.
Within walking distance to beach. taxi's / mopeds every 5 minutes. Room clean, air condition, full kitchen w/refridg Would definitely recommend this hotel and will stay again...Friendly Staff :)
4 out of 5
by A verified traveler

Great staff

Posted Dec 5, 2016 on Hotels
Had a good stay at a good price .Room was clean and staff where very helpful. Breakfast was great . I will be back again.