Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from El Paso, TX

Hidden charges

Posted Aug 13, 2016
When we checked in we were told that we would receive only 2 vouchers per day for meals although there were 4 of us booked. The receptionist then proceeded to call her boss in Bangkok to clear up the problem. She spoke very quietly in Thai to attempt to not disclose that she had felt we did not pay enough through Expedia to receive the additional vouchers. After clearing the issue with the meal vouchers we went to the room. There only 1 of the 2 beds had sheet, pillows, & blankets. I requested that the other bed be made and was told I would have to pay extra for linens on the other bed. By this point I had just finished traveling for 30 hours prior to arriving at the hotel and in no mood for such games. After a call to the receptionist went nowhere I proceeded back downstairs were I requested to speak to someone in management. I was told that that Pattaya location had no manager and that the only manager was in Bangkok. After a very heated and angry exchange with the receptionist that offered very little empathy or customer service skills I demanded to be put on the phone with a manager. The reservations manager that I spoke was almost no better at offering quality service or for that matter any sort of managerial skill. Not until I threatened to contact Expedia and cancel the reservation did they agree to make up the 2nd bed. The rest of the staff at the hotel were great. There are too many good hotels in Pattaya to ever go back to this 1. Save your money & book elsewhere.
1 out of 5
by A verified traveler

太差

Posted Aug 4, 2016
這樣的價格,一定可以入住更好的。 房間太差太舊了,沖涼沒有熱水供應,廁所所以設備都很不㓗,超級差的一次入住經驗。
4 out of 5
by A verified traveler from JAPAN TOKYO

ビーチに近く、アットホームなホテル

Posted Jul 24, 2016
場所が分かりやすく、ビーチに近く、買物にも便利。プールも隣の同系列のプールが使えます。 こじんまりとして、静かなアットホームなホテルです。できれば、5階以上がお勧め。
4 out of 5
by A verified traveler

Posted Jul 4, 2016
景色は最高でした。場所も静かで落ちついています。設備は古いですが値段相応でした。洗面台に一時的に蟻がいました。何故か二日間だけでました。スタッフはフレンドリーでレセプションを含めロビーの雰囲気はオールドタイのコンセプトなんでしょうか? 作りがリゾートで素敵でした。
4 out of 5
by A verified traveler

Posted Jul 4, 2016
酒店位置近市中心,往海灘不用5分鐘,找東西吃很方便,酒店東西都好吃, 但前往珊瑚島如容易暈船最好不要去
4 out of 5
by A verified traveler

Posted Jun 27, 2016
それなりに、海は見えるし 部屋も広めです。 朝食は、ブィッフェスタイル品数少なめ。 シャワーは問題ない❗ ツインで4000円代だから まぁまぁかな。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 4, 2016 on Hotels
2 out of 5
by RUBUL from Guwahati (Asssam) India

Posted Apr 20, 2016 on Hotels
Personally I won't recommend this hotel for family stay...
5 out of 5
by LINXUAN from 中国

很棒的一次入住

Posted Apr 19, 2016 on Hotels
真的很棒,是个海景房,离海边很近,酒店有自己的泳池,房间很大,床也很大,住起来很舒适,价格还很优惠,下次来还住他家。酒店的工作人员都很nice ~
3 out of 5
by A verified traveler

평범합니다

Posted Apr 6, 2016 on Hotels
가격대비 보통임