Front of property

Reviews of Bella Villa Cabana

4 out of 5
Bella Villa Cabana
55/7 Moo 1 Sukhumvit Rd, Naklua Banglamung, Pattaya, Chonburi

Reviews

7.6

Good

Rating 10 - Excellent. 75 out of 285 reviews" "
Rating 8 - Good. 114 out of 285 reviews" "
Rating 6 - Okay. 61 out of 285 reviews" "
Rating 4 - Poor. 29 out of 285 reviews" "
Rating 2 - Terrible. 6 out of 285 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2023

10/10 Excellent

Mark Jason B

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Value for money
Stayed 4 nights in Dec 2023
Response from Bell on Dec 20, 2023
Thank you.

10/10 Excellent

Muay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, good service, and good food.
Stayed 1 night in Dec 2023

8/10 Good

Dean

Stayed 2 nights in Oct 2023
Response from Bell on Nov 9, 2023
* Thank you for taking the time to share your feedback. We hope to services you again.

8/10 Good

Kanyapha

Stayed 2 nights in Jul 2023

6/10 Okay

Chonsawad

Traveled with family and small children
Liked: Staff & service, amenities
พนักงานบริการดี สถานที่ใกล้ชายหาด แต่ข้อเสียหลัก ๆ ที่ทำให้ประสบการณ์ที่นี่ไม่น่าพอใจเท่าที่ควร คือ ที่จอดรถน้อย ไม่เพียงพอสำหรับแขก แล้วรถเราแพงแต่ต้องไปจอดตากแดดกลางสนาม อีกข้อคือสภาพโรงแรมค่อนข้างเก่า พื้นกระเบื้องในห้องมีอาการระเบิดตัว เวลาเดินจะมีเสียงตลอดเหมือนจะพัง รวมถึงความสะอาดของห้องพักโดยรวม ควรจะทำได้ดีกว่านี้ในการให้บริการ ฝากไว้เพื่อการพัฒนาการให้บริการครับ
Response from Bua on Apr 25, 2023
ขอบพระคณสำหรบคำตชม ทางโรงแรมนอมความคดเหนของทาน และปรบปรงใหดยงขนคะ

10/10 Excellent

Nicha

Stayed 1 night in Mar 2023
Response from Bua on Apr 25, 2023
Thank you for your review

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Run down with awful beach
Stayed 3 nights in Feb 2020
Response from ์้ีNhua on Feb 24, 2020
Thank you for taking the time to share your feedback. We hope to services you again.

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from ืNhua on Feb 5, 2020
Thank you for taking the time to share your feedback. We hope to services you again.

10/10 Excellent

Voraphon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location hotel seem old but cleen
Stayed 1 night in Jan 2020
Response from Nhua on Jan 21, 2020
Thank you for taking the time to share your feedback. We hope to services you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a quiet location and good for families. The swimming pool facility was good for the children. The free shuttle bus was good to link to the city.
Stayed 3 nights in Dec 2019
Response from Bell (GSA) on Dec 31, 2019
Thank you very much for your nice review with us.I will share this to our staff.Hope to see you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room, breakfast is also wonderful good quality of food and various kinds of breakfast. My family really enjoy staying in this hotel!
Stayed 1 night in Apr 2019
Response from Bua on Aug 20, 2019
Thank you very much for your nice review with us.I will share this to our staff.Hope to see you again.

8/10 Good

Takuro

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from ิีbua on Aug 2, 2019
Thank you very much for your review.

8/10 Good

jirapon, Bangkok

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Bell on Jul 27, 2019
Thank you very much for your review.we hope to service you agian

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly resort closer to Pattaya.
Friendly staff and great service. Bit out of the way. But has great food and a great pool. Has a private beach and few restaurants along the beach walkway.
Stayed 3 nights in Jul 2019
Response from ์้ีNhua on Jul 25, 2019
Thank you for taking the time to share your feedback. We hope to services you again.

10/10 Excellent

Sutarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from ฺBua on Jul 13, 2019
ขอบพระคุณสำหรับรีวิวคะ

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
I can never accept birds ( many birds) walking and eating from the breakfast-buffet-table and at our breakfast table. From a medical perspectiv it is known that birds poop can have CAMPYLOBACTER ( amongst other) and only 1 bird poop can make hundreds of people sick and spoil the hollydays completely. This is a major problem and very dissapointing that the hotel staff accept this birds at the tables. That makes this hotel far from clean.
Stayed 3 nights in Jun 2019
Response from Bua on Jun 21, 2019
Thank you very much for take your time to review with us because your review is important to improve our service.

8/10 Good

Anupong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet hotel - a bit out of town
Major drawback for this hotel is it locate quite a distance from main Pattaya City. However, that give you a quiet and more relax atmosphere. Room is certainly spacious for 2 people. (I think 2 more extra beds can fit in) nice setup, all room facing the sea. buffet breakfast was above average. the hotel has access to public beachside park along the beach.
Stayed 1 night in Jun 2019
Response from Nhua on Jun 10, 2019
Thank you for taking the time to share your feedback. We hope to services you again.

8/10 Good

Pojanart

Liked: Cleanliness, staff & service, room comfort
Quiet & Comfortable
Bella Villa Cabana is a bit dated but comfortable enough. Rooms are a decent size but sparsely decorated. Bed was comfortable. We had a wifi router very close to our room, so the signal was excellent. Upper floors have a nice sea view. The 2 pools are quite good. One is fairly large. They are located close to the beach area. Breakfast was quite good with a respectable assortment of Thai & Western offerings. Eggs are made to order and bacon is fried upon request. There's a coffee machine that makes several different drinks, so the coffee was drinkable. The hotel is far enough away from Pattaya so that you aren't seeing sleaze. Family friendly. Beach area is nice but the water, of course, isn't swimmable. The boardwalk the locals have put in is very nice. We ate at a seafood restaurant immediately adjacent to the hotel and it was a very good product at reasonable prices.
Stayed 1 night in May 2019
Response from Bua on Jun 4, 2019
Thank you very much for your taking the time for nice review with us .Hope to service you again.

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019
Response from Bua on May 21, 2019
Thank you very much for your nice review.We will hope to see you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing, I really like the atmosphere at the hotel and will come back if we have chance.
Stayed 2 nights in Apr 2019
Response from Bua on Apr 30, 2019
Thank you very much for your nice review.We hope to service your soon

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Excellent service! I appreciated the room cleanliness and fully room amenities. My family had a great time during our stay.
Stayed 1 night in Mar 2019
Response from Bua on Mar 15, 2019
Thank you for your review ,hope to service you agian

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel very clean and friendly staff ... close to the beach and has a lovely pool... it is far from Pattaya city but has a shuttle bus nearly every hour to take you there and back ... great hotel in a quiet location
Stayed 24 nights in Dec 2018
Response from Nhua on Feb 9, 2019
Thank you for taking the time to share your feedback. We hope to services you again.

8/10 Good

acharee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Bua on Dec 17, 2018
Thank you for your review with us.

8/10 Good

sittha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Bua on Oct 24, 2018
Thank you for stay with us,We appreciate your feedback

8/10 Good

Harnpon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Bua on Oct 17, 2018
Thank you for your staying with us.We appreciate your feedback.

4/10 Poor

Umesh, Singapore

Disliked: Cleanliness, staff & service, room comfort
Beach location hotel but not good room service
Hotel located around 5 km from city and beside beach. Room service is not good.. They never changed your bed sheets and towel regularly.Also nearby area don't have good restaurant.Bathroom is of old style and furniture also looks old.
Stayed 4 nights in Apr 2018
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback. While I wish you had a better experience,It is feedback like this that we learn from and use to improve.

8/10 Good

Richy, Bangkok

Liked: Staff & service, property conditions & facilities, room comfort
I'd searched for photos and reviews of this hotel and most of them are nice, so i decided to book a room (cabana suite with 3 bedrooms, 2 bathrooms and 1 living room). When I first walked into the room, the floor was a bit dirty so I called for the housekeeper to clean it and they were super nice, they came in to sweep and mop for us with smile : ) My mom loved this place so much as it had (almost) everything she wanted e.g. kitchen, pan, cookware and even washing machine! Also, my brothers was really enjoy playing pool here (20 THB per game) So, except for the beach that dirty, everything in this hotel was super nice, the room was great and the staff were really helpful. I will come back!
Stayed 2 nights in Apr 2018
Response from Bua on Apr 17, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience, it is feedback like this that we learn from and use to improve and looking forward to service you soon

8/10 Good

Chalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good services
Response from Bua on Apr 17, 2018
Thank you for taking the time to share your feedback. We hope to see you soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and relaxing visit
It was a very pleasant visit. The hotel is tasteful, the breakfast was great the swimming pool was fantastic and the staff were great. The beach is very pretty with a nice walk to an unfinished Temple, some good beach cafés and restaurant and a shipwreck with some cute stray dogs. Unfortunately the water is polluted there and it is suggested not to swim. The hotel was somewhat far from the center but they offer a good transfer service for free several times a day and I myself prefer more quiet over the city. It's also a good place to stay if you are with family,. Pattaya downtown can be too overwhelming.
Stayed 2 nights in Jan 2018
Response from bua on May 9, 2018
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.

8/10 Good

Ali, Lahore

Liked: Cleanliness, staff & service, room comfort
Nice & calm hotel
One of the good hotels in Pattaya. Clean and spacious rooms with beautifull sea view. Away from city's hustle and bustle. Good for kids, as pool area is kids friendly. Staff is friendly, cooperative and sober but they hardly understand english. Hotel is a little, like 8 km, away from city but they provide free shuttle service to all bella villa hotels in pattaya, so one can get to city easily. Ask for shuttle schedule at front desk. Food is average, hotel privides good breakfast buffet (either included or payable).
Stayed 2 nights in Aug 2017
Response from Bua on Sep 4, 2017
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve

8/10 Good

John &Loulou, Montreal, Quebec Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to communicate with people in English at desk
This is the only problem. Communication. But we Enjoyed the shuttle bus since it's a little bit far from everything. Because of the 4 stops in different parts of the city of Pattaya the shuttle do,I would recommend anyone to your clean hotel and the super pool mb *****. Perfect for all! Thanks
Stayed 3 nights in Mar 2017
Response from Nhua on Aug 14, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Mrs laor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quite clean a little bit out of the way but fantastic fish restaurant next door
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience here and looking forward to service you soon

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Smell of garbage
Every night the smell of rotten garbage is beyond, I guess the city transfer dump is across the road :( very poor Wifi and food is not good here, stunning pool very clean hotel, beautiful beach front
Response from buai on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience, it is feedback like this that we learn from and use to improve and looking forward to service you soon

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning pool
The hotel is great on so many fronts but at night they close the pool too early, at night the smell of sewage and or garbage rotting drives a person into their room, 4 out of 7 nights, hotel restruant needs to cook better and use less oil on everything
Response from Bua on Feb 8, 2017
Thank you very much for taking the time to share your feedback.While I wish you had a better experience, it is feedback like this that we learn from and use to improve.

8/10 Good

Paul crowther, pattsy6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bella villa cabana
good hotel nice pool decent Wi-Fi good ok but a bit too far out
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience here

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet resort
I really enjoyed this property... instant beach access, good food and nice and quiet. The only downfall is that there isn't much to do... but the property has daily shuttle service to their other properties.
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience here

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel Location is not good, far off from prime area
Response from bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It is more than 10kms from Pattaya city
Hotel is outside the city, so it not good for those who wants to enjoy and see the night life. It is at a very quite and peaceful place. There is nothing around the hotel not even a single shop, you might have to travel a bit to find a mart.
Response from Bua on May 9, 2018
Thank you very much for taking the time to share your feedback.

2/10 Terrible

svetlana, toronto canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad hotel
very bad hotel
Response from General Manager on Nov 22, 2016
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.

6/10 Okay

Verified traveler

Liked: Cleanliness
Would not recommend
The advertisement for this hotel on Travelocity is very misleading. When we booked the trip we knew nothing about Pattaya. The pictures on the advertisement indicated there was a beach with chairs and umbrellas. When we got there, we did not see any. When we asked about that, we were told that the beach is too dirty to swim and we should not go to the beach. We should go to another part of Pattaya. This was disappointing since we specifically wanted a hotel directly on the beach. The hotel is also situated in what appears to be a poor neighborhood. There were several roosters directly next to the hotel which woke us up at 5am every morning !! I will have to say though that the housekeeping staff was very friendly and did a great job. My daughters birthday was 24Dec and they only saw here with a birthday hat. That night when we returned to the hotel, they had decorated the room with happy birthday balloons. This was a very nice surprise and I hope they were recognized by their management for this !
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience and use to improve and looking forward to service you soon

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better star somewhere nearby.
Rated as a 4-star hotel, I expect to see more in this hotel; unfortunately the quality is more like a 2-star hotel. It's located in a neighborhood you'd never expect, the people only speak limited English. I checked out in the morning and left my luggage there so I did not need to carry it around. I came back later that day to get my luggage back, and they kept asking for key card, check in, etc. And yet I have a receipt to pick up my luggage. The room is clean; however the bathroom sink was clogged, yellow stain by the shower, and cracks here and there. Though it says free shuttle for nearby neighborhood; you still need to pay.
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience, it is feedback like this that we learn from and use to improve and looking forward to service you soon

10/10 Excellent

Mark, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed two nights, nice service. Quite area, away from the bright lights of downtown pattaya. Free shuttle bus available.
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience

6/10 Okay

Henrik, Bangkok

Disliked: Cleanliness, property conditions & facilities
3 stars is being generous.
Probably would not have booked the place if we had checked on the map first, just wanted to stay outside tourist area.
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience

10/10 Excellent

Narumi

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience

8/10 Good

ALIAKSANDR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience

8/10 Good

SUPPAGORN

Liked: Staff & service, property conditions & facilities, room comfort
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience

4/10 Poor

Ann, Sydney

Liked: Cleanliness
Disliked: Staff & service
Can't complain about service there isn't any
Not a smile from anyone except the cleaning maid onsee, who did a great job and was a delight to see each day Restaurant not aircoditionec and hit when eating Food of poor standard, if I hear we no have again will go demented Had place to ourselves only guests most nights Bed like a rock Old hotel basically clean staff need to be removed and start again needs direction from management $A12 each way to town, one great seafood restaurant next door nothing else but car dealerships for miles in both directions Wifi drop out frequent
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience, it is feedback like this that we learn from and use to improve and looking forward to service you soon

8/10 Good

Arpachawee, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay,love the swimming pool.
Great swimming pool with jacuzzi.The staffs were so friendly.We found a good seafood restaurant just walking distance from hoel along the beach.The only thing was not good,the sea in this area is impossible for swimming.
Response from Bua on May 9, 2018
Thank you for taking the time to share your feedback in Bella Villa Cabana hotel .While I wish you had a great experience