Ratings based on 862 Verified Reviews

4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Great chioce for family with kids

Posted May 21, 2017
+ Clean, nice room with comfy beds + Fun with waterpark and beach neaby + Convenient to get around outside the hotel - Queue waiting for breakfast - Some rocks in the pool are sharp
Comment from Hotel Management
May 23, 2017 by quality manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Posted Apr 14, 2017
Reasonable Breakfast buffet spread Nice Cosy room Good seaview from the room Facilities for all age Lovely staff
Comment from Hotel Management
Apr 22, 2017 by quality manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Very relaxing..excellant for kids.

Posted Apr 6, 2017
Kids enjoyed water games..great breakfast but was not our style..we had lots of fruites
Comment from Hotel Management
Apr 8, 2017 by quality manager, Hotel Management
Dear Guest, We are sincerely grateful you enjoyed your recent experience with Centara Grand Mirage Beach Resort Pattaya. It is rewarding to hear we left you with a great impression and a lasting positive memory.We will share your thoughts with all of our team members as it is certain to serve as motivation. Thank you for choosing Centara Grand Mirage Beach Resort Pattaya.We invite you to share your positive comments on Trip Advisor as this will help us to maintain our status as the Traveler’s Choice Award Winner for 2017! Best Regards, Centara Grand Mirage Beach Resort Management
4 out of 5
Recommended
for Everyone
by A verified traveler

A Family Hotel

Posted Mar 20, 2017
My son love the hotel pool, what not so good is the location of the hotel. And getting around from hotel by hotel arranged taxi is so expensive. overall experience is good though spending a lot on transport.
Comment from Hotel Management
Mar 25, 2017 by quality manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
by A verified traveler

Posted Feb 24, 2017 on Hotels
Very pleasant stay and still find it very comfortable on return visit. Hope hotel can speed up check in process to allow guest spend more time to enjoy the facility rather than idling. Should check in hour move up to 2 pm that will be appreciated. After all it is daily rate hotel charging and guest are actually getting 21 hours if staying only one night.
Comment from Hotel Management
Mar 4, 2017 by General Manager, Hotel Management
DEAR VALUED GUEST, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
4 out of 5
by Anil

Posted Feb 23, 2017 on Hotels
Comment from Hotel Management
Mar 4, 2017 by General Manager, Hotel Management
DEAR VALUED GUEST, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2017
Check in was disappointing. I discovered that breakfast was not included for our 2 young kids. Why would a holiday be sold with breakfast for only the adults and not the children. Also, I am surprised that a hotel does not appear to trust that you will settle your bill in full at the end of the holiday. Half way through the week my credit with the hotel was blocked and I was asked to settle my account in full before I would be able to sign for further bills during my stay. I have never, in all my years of travelling across the world, come across this. Very disappointing to be treated like that.
Comment from Hotel Management
Mar 4, 2017 by Quality manager, Hotel Management
DEAR VALUED GUEST, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
3 out of 5
by John

Disgusting

Posted Feb 17, 2017 on Hotels
This hotel sucks, it's claimed to be the nicest of five stars in pattaya, which it is, but be prepared to share it with drunk belligerent Russians who cleatly have special rates. If travelling with families save the hassle and go to hua hin, pattaya is a cesspool
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Dear John, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your comments are well noted . We hope you will enjoy your stay at Centara Grand Hua Hin Beach Resort on your next trip.That's a very good choice. Once again thank you for taking the time to let us know about your visit. Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Fantastic hotel for family

Posted Feb 7, 2017
Variety of pools, includes water slides, water pools and lazy river. Together with their wonderful entertainment team, it is more than enough to keep your kids happy for 2 full days. Beach is nicer than I expected in term of cleanliness. Only thing to complain is the toilet in the room is separated from the bathing tub/shower which is a bit inconvenient for families.
Comment from Hotel Management
Feb 18, 2017 by Quality manager, Hotel Management
Dear Guest, Thank you for taking the time to post your review in Trip Advisor. Your kind words will be shared with all of our great staff at Centara Grand Mirage Beach Resort, Pattaya. We are happy to hear you enjoyed your visit, and sincerely appreciate your comments. Thank you for making Centara Grand Mirage Beach Resort your destination of choice in Pattaya. Warm regards, Centara Grand Mirage Beach Resort Management
4 out of 5
by Michael

Comfortable hotel

Posted Jan 30, 2017 on Hotels
Great hotel with a Water Park for the children and adults alike.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management