Ratings based on 797 Verified Reviews

4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2017
Check in was disappointing. I discovered that breakfast was not included for our 2 young kids. Why would a holiday be sold with breakfast for only the adults and not the children. Also, I am surprised that a hotel does not appear to trust that you will settle your bill in full at the end of the holiday. Half way through the week my credit with the hotel was blocked and I was asked to settle my account in full before I would be able to sign for further bills during my stay. I have never, in all my years of travelling across the world, come across this. Very disappointing to be treated like that.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Fantastic hotel for family

Posted Feb 7, 2017
Variety of pools, includes water slides, water pools and lazy river. Together with their wonderful entertainment team, it is more than enough to keep your kids happy for 2 full days. Beach is nicer than I expected in term of cleanliness. Only thing to complain is the toilet in the room is separated from the bathing tub/shower which is a bit inconvenient for families.
Comment from Hotel Management
Feb 18, 2017 by Quality manager, Hotel Management
Dear Guest, Thank you for taking the time to post your review in Trip Advisor. Your kind words will be shared with all of our great staff at Centara Grand Mirage Beach Resort, Pattaya. We are happy to hear you enjoyed your visit, and sincerely appreciate your comments. Thank you for making Centara Grand Mirage Beach Resort your destination of choice in Pattaya. Warm regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Everyone
by A verified traveler from san jose,CA

Posted Jan 23, 2017
Very friendly staffs, a nice walk to the Blvd, family oriented.
Comment from Hotel Management
Feb 1, 2017 by Quality manager, Hotel Management
Dear Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
4 out of 5
Recommended
for Everyone
by A verified traveler from macau

in the room , lots of mosquito

Posted Jan 17, 2017
good hotel.will come again. but for the kids facilities , not enough especially during rainy days.
Comment from Hotel Management
Feb 18, 2017 by Quality manager, Hotel Management
DEAR GUEST, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Super for family

Posted Jan 11, 2017
It was really nice hotel staff is very good attitude .if you going with family very good hotel with 5star facilities. Nice water park for children.
Comment from Hotel Management
Jan 14, 2017 by Quality manager, Hotel Management
DEAR GUEST, We are sincerely grateful you enjoyed your recent experience with Centara Grand Mirage Beach Resort Pattaya. It is rewarding to hear our team left you with a great impression and a lasting positive memory. We will share your thoughts with all of our team members as it is certain to serve as motivation. Thank you for choosing Centara Grand Mirage Beach Resort Pattaya. We invite you to share your positive comments on Trip Advisor as this will help us to maintain our status as the Traveler’s Choice Award Winner for 2017! Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Great family hotel

Posted Dec 25, 2016
Huge water park. Lazy river, water slides, and many pools . The place is huge. Nice breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice pool for kids in a hotel, don't rely on staff

Posted Dec 18, 2016
Pros: Pool
Cons: Staff service minded and correctness when asked for anything.
When asked for anything, they never delivered it really right.
Comment from Hotel Management
Dec 30, 2016 by Quality manager, Hotel Management
Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok, Thailand

Exotic environment with adventurous theme.

Posted Dec 14, 2016
Pros: Nice theme and great view.
Cons: Cleanliness of the room, make sure everything is up to the hotel standard.
Location: Our purpose for being was to relax and rest so I would suggest enjoy the view, the facility and bed.
I've been here twice (including this time). Still I want to come back.
Comment from Hotel Management
Dec 17, 2016 by Quality manager, Hotel Management
Dear Valued Guest, We are sincerely grateful you enjoyed your recent experience with Centara Grand Mirage Beach Resort Pattaya. It is rewarding to hear our team left you with a great impression and a lasting positive memory. We will share your thoughts with all of our team members as it is certain to serve as motivation. Thank you for choosing Centara Grand Mirage Beach Resort Pattaya. We invite you to share your positive comments on Trip Advisor as this will help us to maintain our status as the Traveler’s Choice Award Winner for 2016! Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Aust

Great resort feel.

Posted Dec 13, 2016
Fantastic smiling helpful staff. Staff are knowledgeable and proud of their resort and city. Facilities were excellent. The gym has modern equipment. Security is unobtrusive but did their job well. The mattress was too firm for my liking, but that is a personal taste. Overall: A relaxing week.
Comment from Hotel Management
Dec 14, 2016 by Quality manager, Hotel Management
Dear Valued Guest, We are sincerely grateful you enjoyed your recent experience with Centara Grand Mirage Beach Resort Pattaya. It is rewarding to hear our team left you with a great impression and a lasting positive memory. We will share your thoughts with all of our team members as it is certain to serve as motivation. Thank you for choosing Centara Grand Mirage Beach Resort Pattaya. We invite you to share your positive comments on Trip Advisor as this will help us to maintain our status as the Traveler’s Choice Award Winner for 2016! Best Regards, Centara Grand Mirage Beach Resort Management
3 out of 5
by A verified traveler from Hong Kong

Good for family with kids

Posted Dec 10, 2016
This hotel has many kids facilities, good for family with kids. However, the hotel is a bit old. Room was dirty and breakfast bufffet was not good. Will not recommend for friends.
Comment from Hotel Management
Dec 14, 2016 by Quality manager, Hotel Management
Dear Valued Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management