Ratings based on 203 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
69% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Central gelegenes Hotel mit schuttle service

Posted Jan 15, 2016
Pros: Zentrale Lage und Komfort
Cons: Leider sollten die Betten mal ausgetauscht werden !
Location: Central Pattaya. Restaurants und Shoppingsmoeglichkeiten sind in unmittelbarer Naehe oder mit dem Shuttle gut zu erreichen.
Tolles Preis-Leistungsverhaeltnis. Sehr hilfsbereites Personal
Comment from Hotel Management
Jun 2, 2016 by The Management, Hotel Management
Dear Guest, Thank you very much for your kind feedback following your visit at the hotel. We are delighted to learn that you enjoyed the overall hotel service and surrounding. We will share your comments with the team, these will certainly serve as encouragement for us to continue improving the standard of our services. We hope to welcome you back and stay with us at the hotel on your next visit to Pattaya. Yours sincerely, The Management
5 out of 5
by A verified traveler from japan

今回で4度目の滞在

Posted Dec 23, 2015
4度目の滞在のためかスタッフの人が覚えてくれており、非常にアットホームな感じで良い滞在ができた。 設備などにおいても酷い劣化はなく非常にお勧めできる。
Comment from Hotel Management
Jun 2, 2016 by The Management, Hotel Management
Dear Guest, Thank you very much for your kind feedback following your visit at the hotel. We are delighted to learn that you enjoyed the overall hotel service and surrounding. We will share your comments with the team, these will certainly serve as encouragement for us to continue improving the standard of our services. We hope to welcome you back and stay with us at the hotel on your next visit to Pattaya. Yours sincerely, The Management
4 out of 5
by A verified traveler

Good hotel, not elite! But value for money

Posted Dec 17, 2015
Locations little far from action, and surrounding area not the greatest. But the hotel itself was good, staff very helpful and caring. Would stay again but if you want to be away from some of the slums then I would recommend to stay on pattaya hill, very nice around there. But would recommend this hotel. Value for money.
Comment from Hotel Management
Jun 2, 2016 by The Management, Hotel Management
Dear Guest, Thank you very much for your kind feedback following your visit at the hotel. We are delighted to learn that you enjoyed the overall hotel service and surrounding. We will share your comments with the team, these will certainly serve as encouragement for us to continue improving the standard of our services. We hope to welcome you back and stay with us at the hotel on your next visit to Pattaya. Yours sincerely, The Management
4 out of 5
by JEONGHYEON

Posted Dec 10, 2015 on Hotels
Comment from Hotel Management
Jun 6, 2016 by The Management, Hotel Management
Dear Guest, Thank you for sharing your experience at the hotel and we appreciate your feedback. We are please to note that you had a good time and enjoyed about the various matters and service that were the highlight of your holiday. We look forward to welcoming you back again to the hotel in the near future. Best regards, The Management
4 out of 5
by soungsuda from กทม

ได้รับการอัพเกรด เป็นห้องพร้อมอาหารเช้า

Posted Dec 2, 2015 on Hotels
ห้องพักสบาย น่านอน
Comment from Hotel Management
Jun 6, 2016 by The Management, Hotel Management
Dear Guest, Thank you for sharing your experience at the hotel and we appreciate your feedback. We are please to note that you had a good time and enjoyed about the various matters and service that were the highlight of your holiday. We look forward to welcoming you back again to the hotel in the near future. Best regards, The Management
2 out of 5
by hakjai from 천안

권하고 싶지 않네요 왜 평가가 좋은건지 이해안감

Posted Dec 1, 2015 on Hotels
사진만 믿고 가시면 크게 후회합니다 방은 지저분하고 조식도 형편 없습니다 위치도 어중간해서 절대 권하고 싶지 않습니다 최악의 해외 호텔숙박으로 기억에 남을것 같습니다 룸에서 커튼을 절대 열어둘수 없는 호텔
Comment from Hotel Management
Jul 23, 2016 by The Management, Hotel Management
Dear guest, Thank you for having stayed with us at Cantara Nova Hotel & Spa Pattaya and for posting your feedback online. I am sorry that we have failed to provide you with a flawless stay experience and from the onset, please accept my most sincere apologies for the disturbances you have experienced and the inconvenience caused. What you have stated is certainly not the Centara standards we commit to our guests. We value your observations, and it is constructive feedback such as yours that enables us to improve. I would welcome an opportunity to regain your trust and hope that the above will not keep you from returning to our hotel. Once again, please accept my sincere apologies for any inconvenience caused, and thank you for the time you have taken to provide us with your feedback. With best regards, The Management
4 out of 5
by A verified traveler

Posted Oct 31, 2015
Die Hotelteam war sehr hilflich und freundlich und sprecht sehr gut Englisch.
4 out of 5
by Masanori

立地条件最高

Posted Sep 16, 2015 on Hotels
2度目の利用でしたが繁華街からも近く快適に過ごせました。 また予約した部屋が満室だったようでアップグレード+無料で朝食も付けてくれたので満足な滞在となりました。 次回も利用しようと思います。
Comment from Hotel Management
Jun 6, 2016 by The Management, Hotel Management
Dear Guest, Thank you for sharing your experience at the hotel and we appreciate your feedback. We are please to note that you had a good time and enjoyed about the various matters and service that were the highlight of your holiday. We look forward to welcoming you back again to the hotel in the near future. Best regards, The Management
4 out of 5
by A verified traveler

Posted Sep 12, 2015
清潔感があり、居心地が良かった。スタッフの対応も良く、聞けば大体の事は快く応えてくれる。ただ立地は良いとは言えないのが残念。
5 out of 5
by DongHun from seoul

satisfaction

Posted Sep 7, 2015 on Hotels
Im satisfied in this hotel. but location is not good. the hotel provide shuttle service by mini truck. but shuttle interval time is too long about 1time per hour. hotel room is good, service is nice. i used laundry service almost satisfied except for price. especially pool is so nice and burger, some beverage service too
Comment from Hotel Management
Jun 6, 2016 by The Management, Hotel Management
Dear Guest, Thank you for sharing your experience at the hotel and we appreciate your feedback. We are please to note that you had a good time and enjoyed about the various matters and service that were the highlight of your holiday. We look forward to welcoming you back again to the hotel in the near future. Best regards, The Management