Ratings based on 207 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
69% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from MH UK

My favourite hotel in Pattaya

Posted Mar 11, 2016
I have stayed at the Nova Hotel and Spa a few times now and always enjoyed my time at the hotel,great staff,great location and good service,only thing is price can be expensive and prices go up and down daily... Would stay again, they were doing some work on one of the room while I was there,I know this needs to be done and understand this,but sometimes the work began too early in the morning and so disturbed guests, Would stay again,still my favourite hotel,but this is down to great staff,hotel is good,staff are great
Comment from Hotel Management
May 24, 2016 by The Management, Hotel Management
Warmest greetings from the Centara Nova Hotel & Spa Pattaya. Thank you for choosing to stay with us whilst your recent holiday in Pattaya. We are happy to read that you were impressed by so many aspects of your stay from our great rooms and location to our friendly and attentive staff. Your kind compliments have been passed on. We look forward to welcoming you back soon to relax. Kind regards, The Management
4 out of 5
by A verified traveler

Bra Hotell

Posted Feb 5, 2016 on Hotels
Ganska fint hotell i Centralla Pattaya men ligger lite av sides in bland inhemskt område.
Comment from Hotel Management
Jul 23, 2016 by The Management, Hotel Management
Dear Guest, Warmest greetings from the Centara Nova Hotel & Spa Pattaya. Thank you for choosing to stay with us whilst your recent holiday in Pattaya. We are happy to read that you were impressed by so many aspects of your stay. Your kind compliments have been passed on. We look forward to welcoming you back soon to relax. Kind regards, The Management
4 out of 5
by Nutthakarn

Toy

Posted Feb 3, 2016 on Hotels
พนักงานต้อนรับดี ใส่ใจลูกค้า
Comment from Hotel Management
Jul 23, 2016 by The Management, Hotel Management
Dear Guest, Warmest greetings from the Centara Nova Hotel & Spa Pattaya. Thank you for choosing to stay with us whilst your recent holiday in Pattaya. We are happy to read that you were impressed by so many aspects of your stay .Your kind compliments have been passed on. We look forward to welcoming you back soon to relax. Best regards, The Management
4 out of 5
by A verified traveler

Comfortable stay and good service

Posted Feb 1, 2016 on Hotels
Comfortable and clean room. The cons is property a bit far from tourist area but a shuttle bus provide every 30mins so not a big issue
Comment from Hotel Management
Jul 23, 2016 by The Management, Hotel Management
Dear Guest, Warmest greetings from the Centara Nova Hotel & Spa Pattaya. Many thanks for having chosen our hotel for your recent stay while in Pattaya. We are very happy to hear that you consider us a great place to stay and that you had a great time with us. Especially we appreciate your nice comments towards our comfortable and clean room. We are looking forward of welcoming you back soon again. Best regards, The Management
4 out of 5
by A verified traveler

Posted Jan 26, 2016
Jammer dat het zwembad grotendeels in de schaduw ligt...
Comment from Hotel Management
May 27, 2016 by The Management, Hotel Management
Dear Guest, Warmest greetings from the Centara Nova Hotel & Spa Pattaya. Many thanks for having chosen our hotel for your recent stay while in Pattaya. We take our guests'comments seriously and discuss them with our employees in detail particularly with heads and employees of a particular department the comments refer to and we always see if there are thing we can do better and if there is a way to improve our services so thank you on pointing out several areas of possible improvements. Thank you for visiting Centara Nova Hotel & Spa Pattaya and for being our guest. Yours sincerely, The Management
4 out of 5
by A verified traveler

Central gelegenes Hotel mit schuttle service

Posted Jan 15, 2016
Pros: Zentrale Lage und Komfort
Cons: Leider sollten die Betten mal ausgetauscht werden !
Location: Central Pattaya. Restaurants und Shoppingsmoeglichkeiten sind in unmittelbarer Naehe oder mit dem Shuttle gut zu erreichen.
Tolles Preis-Leistungsverhaeltnis. Sehr hilfsbereites Personal
Comment from Hotel Management
Jun 2, 2016 by The Management, Hotel Management
Dear Guest, Thank you very much for your kind feedback following your visit at the hotel. We are delighted to learn that you enjoyed the overall hotel service and surrounding. We will share your comments with the team, these will certainly serve as encouragement for us to continue improving the standard of our services. We hope to welcome you back and stay with us at the hotel on your next visit to Pattaya. Yours sincerely, The Management
5 out of 5
by A verified traveler from japan

今回で4度目の滞在

Posted Dec 23, 2015
4度目の滞在のためかスタッフの人が覚えてくれており、非常にアットホームな感じで良い滞在ができた。 設備などにおいても酷い劣化はなく非常にお勧めできる。
Comment from Hotel Management
Jun 2, 2016 by The Management, Hotel Management
Dear Guest, Thank you very much for your kind feedback following your visit at the hotel. We are delighted to learn that you enjoyed the overall hotel service and surrounding. We will share your comments with the team, these will certainly serve as encouragement for us to continue improving the standard of our services. We hope to welcome you back and stay with us at the hotel on your next visit to Pattaya. Yours sincerely, The Management
4 out of 5
by A verified traveler

Good hotel, not elite! But value for money

Posted Dec 17, 2015
Locations little far from action, and surrounding area not the greatest. But the hotel itself was good, staff very helpful and caring. Would stay again but if you want to be away from some of the slums then I would recommend to stay on pattaya hill, very nice around there. But would recommend this hotel. Value for money.
Comment from Hotel Management
Jun 2, 2016 by The Management, Hotel Management
Dear Guest, Thank you very much for your kind feedback following your visit at the hotel. We are delighted to learn that you enjoyed the overall hotel service and surrounding. We will share your comments with the team, these will certainly serve as encouragement for us to continue improving the standard of our services. We hope to welcome you back and stay with us at the hotel on your next visit to Pattaya. Yours sincerely, The Management
4 out of 5
by JEONGHYEON

Posted Dec 10, 2015 on Hotels
Comment from Hotel Management
by The Management, Hotel Management
Dear Guest, Thank you for sharing your experience at the hotel and we appreciate your feedback. We are please to note that you had a good time and enjoyed about the various matters and service that were the highlight of your holiday. We look forward to welcoming you back again to the hotel in the near future. Best regards, The Management
4 out of 5
by soungsuda from กทม

ได้รับการอัพเกรด เป็นห้องพร้อมอาหารเช้า

Posted Dec 2, 2015 on Hotels
ห้องพักสบาย น่านอน
Comment from Hotel Management
by The Management, Hotel Management
Dear Guest, Thank you for sharing your experience at the hotel and we appreciate your feedback. We are please to note that you had a good time and enjoyed about the various matters and service that were the highlight of your holiday. We look forward to welcoming you back again to the hotel in the near future. Best regards, The Management