사진만 믿고 가시면 크게 후회합니다
방은 지저분하고 조식도 형편 없습니다
위치도 어중간해서 절대 권하고 싶지 않습니다
최악의 해외 호텔숙박으로 기억에 남을것 같습니다
룸에서 커튼을 절대 열어둘수 없는 호텔
Comment from Hotel Management
Jul 23, 2016 by The Management, Hotel Management
Thank you for having stayed with us at Cantara Nova Hotel & Spa Pattaya and for posting your feedback online.
I am sorry that we have failed to provide you with a flawless stay experience and from the onset,
please accept my most sincere apologies for the disturbances you have experienced and the inconvenience caused. What you have stated is certainly not the Centara standards we commit to our guests.
We value your observations, and it is constructive feedback such as yours that enables us to improve.
I would welcome an opportunity to regain your trust and hope that the above will not keep you from returning to our hotel.
Once again, please accept my sincere apologies for any inconvenience caused, and thank you for the time you have taken to provide us with your feedback.
With best regards,