The Stately Old Lady by the Sea
Posted Jan 15, 2017
It's a very nicely located hotel, right at the start of Beach Road. The service is good and the staff friendly. Our stay was ruined by rude guests who were extremely noisy until 4:00 am. Repeated complaints to the front desk didn't produce any results and we got no sleep. When I complained at checkout I was told that an Indian wedding party was staying in the hotel, as if that was excuse enough for riotous going on through the night. The management was so feeble in dealing with this problem that I'd never stay there again.
Comment from Hotel Management
Jan 18, 2017 by Pramot, Hotel Management
Dear TK, Thank you for posting your feedback. We are happy to know that you liked our Hotel’s location, staffs and services. Please accept our apologies for the shortcomings on the private function which we share to all security team to alert and put more frequency patrol all guest’s area to avoid any disturbing whenever we held big function in future. We hope we get another chance of welcoming you back in the near again.