Ratings based on 463 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from p

Nice hotel

Posted Jun 1, 2017
Stayed at the Dusit many times in Grand club room superb and the lady room maid was excellent. The reception staff in the club lounge were indifferent you had a problem trying to get a coffee and it was too much trouble to serve you. We traveled with a party of 6 couples four of which were offered a complimentary bar be que the other 2 couples weren't very hit and miss and service has fallen away since our last stay still a very good hotel
Comment from Hotel Management
Jun 21, 2017 by Pramot, Hotel Management
Dear colin & sue, Let me just begin our response with heartfelt apologies for what you described a disappointing experience on your previous visited. Complimentary BBQ is subject to promotion of each Tour Operator and it is not mandatory offered. We are appreciation for your review and the time you spent in sharing your thoughts with us, please accept our apologies for the shortcomings. We look forward to welcome you back again with a more positive stay experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Room with a view

Posted May 27, 2017
Our room was outstanding, the hotel staff impeccably, and the Dim sum dinner was fabulous. We will definitely stay here again.
Comment from Hotel Management
May 31, 2017 by Pramot, Hotel Management
Dear Randy, Thank you for your feedback posting here on the website, we are very appreciate your review and happy to learn that you like our room, staffs and dim sum dinner at The Peak restaurant. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
4 out of 5
Recommended
for Everyone
by A verified traveler from alexander

nice hotel

Posted May 11, 2017
very good but a little bit expensive,but worth it and the staff is friendly
Comment from Hotel Management
May 13, 2017 by Pramot, Hotel Management
Dear 辉, thank you for your feedback posting here. We are very appreciate your review and happy to learn that you mostly enjoy staying with us. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
5 out of 5
by Rumsha

Excellent service!

Posted Mar 27, 2017 on Hotels
Enjoyed every moment.
Comment from Hotel Management
Apr 12, 2017
Dear Rumsha, thank you for your feedback posting here. We are happy to learn that you enjoy staying with us. We looking forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
5 out of 5
by john

Posted Mar 12, 2017 on Hotels
The Dusit club was a real bonus well worth the extra cost ,outside is showing its age a bit but enjoyed our stay would recommend
Comment from Hotel Management
Mar 16, 2017 by General Manager, Hotel Management
Dear john, Thank you for your feedback posting here on the website. We are happy to learn that you like our Dusit Club and enjoyed staying with us. We look forward to welcome you back again soon.
3 out of 5
by Thirumeni

Great Property with poor front desk ...

Posted Mar 4, 2017 on Hotels
The reception service and the front desk has not service tendency. Did little or nil with their plastic smiles. English is poor too. Once Thai is famous for courtesy and service. Now became just job. Great Property .. great location..poor front desk and concierge service ..
Comment from Hotel Management
Mar 16, 2017 by General Manager, Hotel Management
Dear Thirumeni, thank you so much for your feedback. Your comment on the reception services and the front desk will be cascaded down to all departments concerned for immediate improvement. We hope we get another chance of welcoming you back to make up for a more comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh, U.K.

Great Hotel. Great Location.

Posted Feb 24, 2017
Pros: Staff and location
Location: Situated on a promentary at the north end of Pattaya with superb views across the bay. Watersports, trips to coral islands, visits to elephant farm.
Had a really good stay at this lovely hotel. The staff and location are both excellent.
Comment from Hotel Management
Feb 28, 2017 by Pramot, Hotel Management
Dear Marie, Thank you for your feedback posting here on the website. It’s truly encouraging to hear from our valued guests such as yourself who have kind words about their stay experience. Thank you so very much, on behalf of each and everyone in our team. It is always a pleasure to be of service to you and wish you could have more time with us. We look forward to welcome you to Dusit Thani Pattaya again
4 out of 5
by Michael

Excellent resort, reasonably priced

Posted Feb 19, 2017 on Hotels
The Dusit Thani is a top-notch resort and reasonably priced. The property is located adjacent to the main commercial areas of Pattaya and has at least 2 of its own beaches. Like virtually every other hotel in Thailand the mattresses are nearly as hard a rock, but every other aspect of the hotel is very very good.
Comment from Hotel Management
Feb 26, 2017
Dear Michael, thank you for your feedback posting here. We are happy to learn that you like our hotel and kindly accept our humble appreciation for your review and the time you spent in sharing your thoughts with us which will be relayed and discussed with departments concerned for improvement. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again with a more positive stay experience.
5 out of 5
by kopel

Relax like a budha

Posted Feb 13, 2017 on Hotels
Good location, great rooms,, fantastic pool, sea is dirty and unattractive, rocky beach, good late night activity, a must come back.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Dear kopel, Thank you for your feedback posting here on the website. We are happy to know that you liked our Hotel’s location, room and enjoyed the swimming pool. Thank you for choosing to stay with us and we look forward to another opportunity to welcoming you back to make up for a more comfortable stay.
2 out of 5
by A verified traveler from PI

Posted Feb 12, 2017
I paid for a room "garden view" and I got a room with "building roof view". Moreover the room was about 15-20 years old!!!
Comment from Hotel Management
Feb 16, 2017 by Pramot, Hotel Management
Dear Giuseppe, let me just begin our response with heartfelt apologies for what you described a disappointing experience with our room. I can assure you that all this feedback will be relayed and discussed with departments concerned and taken into account for our next refurbishment plan. Thank you for choosing to stay with us and we look forward to another opportunity to welcoming you back to make up for a more comfortable stay.