Ratings based on 456 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from alexander

nice hotel

Posted May 11, 2017
very good but a little bit expensive,but worth it and the staff is friendly
Comment from Hotel Management
May 13, 2017 by Pramot, Hotel Management
Dear 辉, thank you for your feedback posting here. We are very appreciate your review and happy to learn that you mostly enjoy staying with us. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh, U.K.

Great Hotel. Great Location.

Posted Feb 24, 2017
Pros: Staff and location
Location: Situated on a promentary at the north end of Pattaya with superb views across the bay. Watersports, trips to coral islands, visits to elephant farm.
Had a really good stay at this lovely hotel. The staff and location are both excellent.
Comment from Hotel Management
Feb 28, 2017 by Pramot, Hotel Management
Dear Marie, Thank you for your feedback posting here on the website. It’s truly encouraging to hear from our valued guests such as yourself who have kind words about their stay experience. Thank you so very much, on behalf of each and everyone in our team. It is always a pleasure to be of service to you and wish you could have more time with us. We look forward to welcome you to Dusit Thani Pattaya again
4 out of 5
by Michael

Excellent resort, reasonably priced

Posted Feb 19, 2017 on Hotels
The Dusit Thani is a top-notch resort and reasonably priced. The property is located adjacent to the main commercial areas of Pattaya and has at least 2 of its own beaches. Like virtually every other hotel in Thailand the mattresses are nearly as hard a rock, but every other aspect of the hotel is very very good.
Comment from Hotel Management
Feb 26, 2017
Dear Michael, thank you for your feedback posting here. We are happy to learn that you like our hotel and kindly accept our humble appreciation for your review and the time you spent in sharing your thoughts with us which will be relayed and discussed with departments concerned for improvement. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again with a more positive stay experience.
5 out of 5
by kopel

Relax like a budha

Posted Feb 13, 2017 on Hotels
Good location, great rooms,, fantastic pool, sea is dirty and unattractive, rocky beach, good late night activity, a must come back.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Dear kopel, Thank you for your feedback posting here on the website. We are happy to know that you liked our Hotel’s location, room and enjoyed the swimming pool. Thank you for choosing to stay with us and we look forward to another opportunity to welcoming you back to make up for a more comfortable stay.
2 out of 5
by A verified traveler from PI

Posted Feb 12, 2017
I paid for a room "garden view" and I got a room with "building roof view". Moreover the room was about 15-20 years old!!!
Comment from Hotel Management
Feb 16, 2017 by Pramot, Hotel Management
Dear Giuseppe, let me just begin our response with heartfelt apologies for what you described a disappointing experience with our room. I can assure you that all this feedback will be relayed and discussed with departments concerned and taken into account for our next refurbishment plan. Thank you for choosing to stay with us and we look forward to another opportunity to welcoming you back to make up for a more comfortable stay.
4 out of 5
by Yosawat

Posted Jan 23, 2017 on Hotels
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Dear Yosawat, thank you for your posting here on the website. We are happy to learn that you enjoyed staying with us. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
3 out of 5
by A verified traveler from Minneapolis, MN

The Stately Old Lady by the Sea

Posted Jan 15, 2017
Pros: Location.
Cons: The rooms are old, the bathrooms have crumbling tiles. Noise levels should be contained after a certain hour at night.
Location: There's the beach, bars and restaurants.
It's a very nicely located hotel, right at the start of Beach Road. The service is good and the staff friendly. Our stay was ruined by rude guests who were extremely noisy until 4:00 am. Repeated complaints to the front desk didn't produce any results and we got no sleep. When I complained at checkout I was told that an Indian wedding party was staying in the hotel, as if that was excuse enough for riotous going on through the night. The management was so feeble in dealing with this problem that I'd never stay there again.
Comment from Hotel Management
Jan 18, 2017 by Pramot, Hotel Management
Dear TK, Thank you for posting your feedback. We are happy to know that you liked our Hotel’s location, staffs and services. Please accept our apologies for the shortcomings on the private function which we share to all security team to alert and put more frequency patrol all guest’s area to avoid any disturbing whenever we held big function in future. We hope we get another chance of welcoming you back in the near again.
5 out of 5
by A verified traveler

Fantastic hotel with great amenities

Posted Jan 15, 2017 on Hotels
Fantastic stay with great amenities at a very well priced hotel within convenient access to much of what the city has to offer.
Comment from Hotel Management
Feb 19, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you for your feedback posting here on the website. We are happy to learn that you like our hotel and enjoyed staying. We look forward to the next time you visit the City and stay with us at Dusit Thani Pattaya again.
4 out of 5
Recommended
for Everyone
by A verified traveler from cairo

Nice hotel one of the best in Pattays

Posted Jan 14, 2017
All good except for smell coming from the bathroom Informed the room service as it needs to bebadressed
Comment from Hotel Management
Jan 17, 2017 by Pramot, Hotel Management
Dear hanafi, thank you so much for your feedbacks from your recent stay with us. We are happy to know that you had a nice stay. Please accept our apologies for the shortcomings on smell coming from bathroom. Rest assured that your reviews will be cascaded down to all departments concerned for immediate improvement and we hope we get another chance of welcoming you back in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2017
The common areas of the hotel were very nice. The rooms and bathrooms were dated
Comment from Hotel Management
Jan 16, 2017 by Pramot, Hotel Management
Dear Anonymous, Thank you for your feedback posting here on the website. We are happy to know that you enjoy your stayed. We also appreciate you comment and please rest assured that we are striving to improve our rooms and facilities through renovations every year for the satisfaction of our guests.