the hotel location is great. the view from room is amazing. the room is clean. the hallway carpet of floor I was in was dirty and disgusting like 1 star hotel, very disappointing.
Comment from Hotel Management
Jan 19, 2017 by Rudolf, Hotel Management
Dear Single traveler,
Thank you for having chosen the Hilton Pattaya as the hotel of choice and for having taken the time to share your feedback on Expedia regarding your recent stay.
We are very glad that you found the location of this hotel and the view from your room to your satisfaction. However, we are really sorry to hear that the dirty carpet in hallway did not meet your expectations, which we sincerely apologize for, and rest assure, we are looking into this area for deep cleaning.
Once again, thank you for your constructive feedback, and we hope you will consider staying with us again.
With kind regards,
General Manager, Hilton Pattaya