Ratings based on 134 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great hotel

Posted Feb 10, 2016
Cons: The air conditioning in the rooms in the main tower does not work properly. It was very, very humid.
I love this hotel. I've stayed three times. Without kids, travelers should select the executive towers. It is quieter and the accommodations are very nice. The staff is great. They helped me contact a local bank to retrieve a lost AMT card.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai

Nice hotel on the beach; good value for.money

Posted Dec 28, 2015
Allowed early check in at 11 AM without any fuss. Staffs were courteous, friendly and helpful. Precise information was given to guide us to cover places of interest. Also arranged a car at a very reasonable price for our travel to Bangkok and on way we could cover the Noong Nooch village and the tiger zoo when the driver provided us adequate guidance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle,WA

Great hotel, great location!!

Posted Dec 26, 2015
Spent 4 nights this December and enjoyed it very much! Comfortable room with a fabulous view! Great breakfast buffet and hotel restaurants were very good.
5 out of 5
Recommended
for Everyone
by A verified traveler from mumbai

Superb hotel

Posted Nov 10, 2015
The check in process was quick, the balcony faced the ocean, pool is huge and awesome, gym a little small but works, breakfast was a very good spread, staff helpful at all times, this is my 5th stay at this hotel and can't see myself staying anywhere else
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Beautiful infinity pool and comfortable rooms

Posted Oct 15, 2015
Had breakfast every morning overlooking pool. Very clean and had a large variety of items to choose from. There is no way you can walk away hungry! Rooms were very comfortable. Had magnifying mirror (thank you for that!) and good lighting. The fitness center was open to look at water and surrounding areas. The only drawback..wish you had Fox News channel!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sevenoaks

Modern, excellent value hotel for short break

Posted Apr 22, 2015
Pros: New facility, nicely designed with comfortable rooms and modern facilities. Everything worked, which is not always true in Thailand.
Cons: Fitness room was adequate, but somewhat limited for most regular gym users.
Location: Located in 'quieter' end of resort, but close to local transport and numerous supermarkets, food outlets and restaurants. Beach adjacent - if required
Arrived prior to check in time but room was available immediately, despite some confusion about which building included in Expedia booking. Despite visiting during Thai New Year celebrations, hotel facilities were not overloaded and staff were very attentive and helpful. Easy access from room to pool area was appreciated. Proximity of local transport and a variety of food outlets and restaurants was a plus. The beach is nearby, although this isn't the best in Thailand by any means.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great!!!!

Posted Apr 17, 2015
Will stay again! Great hotel and staff .... A 5 star +
4 out of 5
Recommended
for Everyone
by A verified traveler

Good ocean view from the room

Posted Apr 10, 2015
Good spread for break fast. But lot of mosquitoes in the Havanna lounge. Over all a comfortable stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from perth wa

Clean hotel near beach

Posted Apr 9, 2015
Good hotel friendly staff with good food. Only con was tv was too small with bad reception and very limited channels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bagalore

This is an excellent Hotel bang opposite the Beach

Posted Mar 5, 2015
Pros: Location; Cleanliness; Staff attitude; actually everything.
Cons: Nothing in particular.
Location: The main road is bustling and is a few minutes walk to the infamously famous Walking Street ;) Loads of other activities at the Beach.
I was a bit disappointed the see that the Holiday Inn Express is not the first block but the second one. But the surprise that was in store was cherish able till the end. Firstly, I was upgraded to a higher floor. Upon entering I found the building was designed in such a way, that every room gets a view of the sea. The room was excellent as is with all Holiday Inn properties. The Break fast spread was fabulous, the pool is on the 6th floor and overlooks the sea. Definitely a good no great hotel !!