At check-in was told room wasn't ready come back in 30 minutes it was only the concierge guy who come to me and took my to the lounge for a coffee, all the male staff who worked there, very polite and friendly
Lounge is only open on the afternoon for a few hours, no light breakfast of cocktails,canapes.Many,many signs all over your room telling you how much you have to pay if you damage or stain anything, from towels to bed linen etc.Swimming pool was ok but next to the street.