Following our recent visit to the Intercontinental Pattaya we wanted to write and let your team know how much we enjoyed our recent stay and to thank all the staff who made out time at the hotel so special.
From our seamless airport pick up to the welcome drinks and greeting at reception it was the start of a very special stay.
Everyone from shuttle driver to housekeeping, provided a service that was excellent, delivered with a smile with all personnel committed to the hotel residents.
The service in the club lounge was exemplary with staff showing awareness and thought when dealing with residents and ensuring the very best service was experienced by the residents.
However, I am going to leave my biggest praise for Martin (Executive Chef) and his team who made our anniversary one of the very best. Martin showed a keen interest in all diners, however for us he offered to design a menu for our evening meal that also included a cake. This was a truly memorable experience that we shall never forget and have every intention of a return visit.