Ratings based on 854 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Sydney
Hotel was under repairPosted May 31, 2017
I was on work trip for three night and on my level-8 they were doing repairs and it was loud and lot of disturbance. I can understand that repairs are important to keep things in order but my worry was no one told me or informed/ apologies about the repairs during my stay. Room service and reception staff were well presented. Breakfast at the hotel was ordinary with little or no coffee facilities.
by A verified traveler from uk
Building workPosted May 31, 2017
It's a nice hotel but there's building work next door which starts at 8am. There's also renovations going on in hotel. Impossible to sleep or relax at pool.
for Couplesby A verified traveler from Perth WA
Nice hotel, close to beach, in heart of the actionPosted May 26, 2017
Pros: Location, cleanliness, rooms.
Great size rooms, immaculately clean, good views of the ocean. Close to the action in Pattaya. Restaurant and store on site which was handy.
for Everyoneby A verified traveler
Staff very helpful.Posted May 15, 2017
Staff very helpful with personal matter and interpreting information for me.
for Everyoneby A verified traveler from UK
Great Hotel and LocationPosted May 5, 2017
Pros: Location, staff
Cons: Better pool, but not sure how this could be achieved in fairness.
Location: Opposite beach, Close to shopping, Eateries and nightlife.
I have stayed at several hotels in Pattaya, This is my second time at LK The Empress. So far it is my favorite hotel to stay at in Pattaya. The rooms are sizable, well maintained and the staff are all very friendly. It also has a fantastic location across from the beach and other attractions, easy for transport and getting around.
for Everyoneby A verified traveler from Australia
Best locationPosted May 4, 2017
Pros: Location, breakfast, mini mart
Location: Great for single travellers. Right in the heart of the action
Great hotel. Breakfast is awesome. The staff are very friendly and helpful. I am planning to stay here next time. Thank you LK
for Everyoneby A verified traveler from Singapore
One of the best yet affordable hotel in Pattaya!Posted Apr 25, 2017
As per title. Bonus, close to beach & shopping malls
for Everyoneby A verified traveler from england
nice hotel....great air-con....close to beachPosted Apr 22, 2017
Pros: clean...large room with fridge ,microwave,kettle...staff friendly and helpful
Cons: the water temperature,shower going hot and cold
Location: location brilliant for walking street...close to riplys(believe it or not )...bars and shops ....beach acrossthe road
really enjoyed our stay ....only down-side was the shower going hot and cold....bath took too long to to fill and with water going hot and cold was a lost cause....
for Everyoneby A verified traveler from Norway
Nice hotel very central and close to the beachPosted Apr 7, 2017
Pros: Positioning of the hotel. Beach road.
Cons: Air condition outside unit on a tiny balcony.
Staff very friendly. Clean and tidy. The view from our room was terrible, back yard like a dumping site. Breakfast good. Restaurant very good. Good parking.
by A verified traveler from Sydney
Great locationPosted Apr 2, 2017
I initially rated this hotel highly.. until i stayed in a delux room in the rear wing. There was no hot water in shower and the shower rose was broken. Staff could not have cared less