Ratings based on 262 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from WA

hotel was centralized

Posted Jan 22, 2017
Pros: the bed was very comfortable
Cons: nothing
Location: walking street was a 10 minute walk and the pubs had great bands
it was in a good location with lots of restaurants shopping and the beach
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 21, 2017
Good location and nice room and friendly stuff you can relax in the hotel so comfortable.,,,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on Beach Road

Posted Jan 15, 2017
A very good stay as usual EXCEPT, as usual, the water temperature kept on varying from hot to cold during shower. It wa very annoying. A good stay otherwise and a good stay. A well located hotel on Beach Road.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel on the beach. Mostly Russian s at hotel

Posted Jan 8, 2017
Comment. Due to the very humid weather in Thailand you shower a lot. Would be nice to have more than 2 main towels in room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2016
On the beach and close to all requirements as a tourist
3 out of 5
Recommended
for Everyone
by A verified traveler from cheraw, sc

Nice,was as expected

Posted Dec 9, 2016
Pros: Closeness to the 3 shopping malls
Cons: Cleaningness of the furniture
Location: Good location
was OK, as expected. ENJOYED THE BREAKFAST Terrible lighting in the Bathroom...bring a flashlight !!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great location and clean room

Posted Nov 15, 2016
Pros: The location.
Location: Mike Shopping mall is just next door.
The location was great just right in the middle of Pattaya Beach road. The hotel tour desk was great, we arranged with them a customised tour as well as getting a taxi back to Bangkok. Breakfast was okay, service was good but the coffee wasn't great.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location , close to the mall, near the beach

Posted Nov 13, 2016
Great location , close to everythings beach and mall's near walking Street
4 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Nov 2, 2016
Location: close to beach shopping and nicely away from the noisy nightlife
had beachfront Jacuzzi room, in good repair and clean, excellent bed (very firm mattress) and good housekeeping. sitting on the balcony watching the activities on beach road before going out in the evening was most interesting! only grumble was the noise from the speed boats early in the morning but not the hotels fault.
4 out of 5
Recommended
for Everyone
by A verified traveler from United States of America

Oct 2016 LK Empress

Posted Oct 30, 2016
Pros: Great Location, excellent restaurant, friendly staff
Cons: Water temperature doesn't maintain a constant temperature, ants in room, internet went out at times
Great location on Soi 12 and beach road, on the Baht bus route as well as an easy walk to walking street and other entertainment areas in Pattaya, great view of ocean from my room, Hotel restaurant was an excellent dinner option, high quality food at a very reasonable price, cons were the water temperature would not remain constant, there were some ants in my room which needs to be addressed, did not expect that with a hotel of this otherwise high quality, the gym was disappointing, expected it to be better as this is one of the higher end LK hotels. All staff were extremely nice and professional, would likely stay again.