Ratings based on 474 Verified Reviews

3.5 out of 5
70% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Oved

Great executive room , excellent location.

Posted Feb 22, 2017 on Hotels
Good hotel . The executive room was great , clean room , great location , Courteous staff.
5 out of 5
by Tapash Kumar

This traveler left a rating score only Posted Feb 9, 2017 on Hotels
5 out of 5
by Jason

Great Hotel

Posted Feb 7, 2017 on Hotels
Great hotel. Pool was awesome and close to everything going on outside. Just step outside and either walk or grab a tuk tuk for 10 bhat. The only issue I had was when they repainted the room they did a sloppy job and there are paint splatters on the floor. Makes the floor look dirty.The bed was a little hard but I prefer soft beds.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 2, 2017 on Hotels
5 out of 5
by peter

Excellent

Posted Jan 29, 2017 on Hotels
Excellent in every way could not fault this hotel for location to all attractions in pattaya
4 out of 5
by Jubin

This traveler left a rating score only Posted Jan 28, 2017 on Hotels
1 out of 5
by A verified traveler from bel

Posted Jan 28, 2017
Bad staff, they shift in other side of hotel , not cooperative
2 out of 5
by A verified traveler

Rude staff

Posted Jan 16, 2017 on Hotels
It was an unpleasant stay for the below mentioned reasons 1. Charged us 1000 baht extra for arriving 4 hours early than check in . 2. Key access did not work at all 3. Room service did not change the bed sheets and merely straightened the bed. 4. When asked for an extra pillow , it was refused and we were asked why we needed it. 5. When asked for tissue box, we were told only in the morning we can get it. 6. While checking out, we were constantly harassed by the staff to leave early since our taxi arrived early. The staff kept ringing the bell after every 5 minutes. 7. The night staff are the worst at this hotel specially the lady at the front desk reception.
1 out of 5
by Kaan

Posted Jan 10, 2017 on Hotels
The room was smelling bad. Also lot of indiands in hotel making lot of noise. Toilet was leaking im never going to book nova platinum again
4 out of 5
by Duane

good place to stay

Posted Jan 1, 2017 on Hotels
It`s a decent place to stay no problems. They have 2 pools which are fun. My only complaint was it didn`t look that busy but they kept running out of pool towels. The staff was polite. Its very convenient to shopping..bars..etc..The price was reasonable. It`s also very diverse in its clientele.