Staff were very welcoming, friendly and helpful. The service that they provided was incredible.
Great quiet location but only a 30 min walk or 5 min drive from the main street. City view from adjacent park was incredible.
Facilities were a bit dated but well kept and incredibly clean.
Complementary daily fresh fruit and chocolate was a nice touch as was having a reserved lounger ready for you at pool/beachside every day. Pool area was reserved for Royal Wing guests only (which keeps it quiet and uncrowded) but you are allowed to use the interesting pools, beaches and facilities of the other (larger) hotels in the Royal Cliff complex.
Only negative was price of optional services (so for example, book your own car service at 1/4 the price of that of the hotel).
One of the nicest experiences we have had travelling. If you want a very relaxing vacation, it is worth the relatively high price versus other accommodation options in the city.