Not the best 4 star hotel
Posted Mar 19, 2017
I booked an 8 night stay at the Bayview Hotel but was so disappointed with the state of the room I was given I ended up cancelling my stay after the first night and ended up staying at the Hard Rock Hotel instead.
I had booked a King Size bed in a smoking room 3 months before my stay there, which was confirmed on my booking sheet but when I arrived was told that the room was unavailable and was given what they called 2 queen size beds in a non-smoking room. When I got inside the room, I was extremely disappointed as the room was not what I consider to be up to scratch of a 4 star hotel. The 2 'queen' size beds were actually what I would call 2 single sized beds. They weren't even the size of 'double' size beds. The room was dusty and moldy and generally in bad condition. I was being bitten by either ants or mosquitoes as I found both in the room. I have taken pictures of the room which I will add when I have the time. The website photos looked nothing like the room I was given and the bed was really uncomfortable as it was so firm it wasn't much better than sleeping on the floor.