Ratings based on 98 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Poolside room is a must

Posted Sep 1, 2016
Overall experience was very nice. Although my first impression with a 'male' reception staff who helped us check in wasn't very good. He didn't smile, didn't seem friendly, and didn't look like he wanted to help us. Quite strange - perhaps he was having a bad day and we caught him at that moment. Anyhow, stayed in normal rooms for first two days then upgraded to the poolside room once it was free. If you can, always go for the poolside room - it is very nice and our kids loved it. Breakfast buffet was nice, restaurant staff were very friendly. Bellboy was very friendly from the moment we arrived. Would definitely consider staying again - location in Pattaya is decent too, not too far from beach road and where all the shopping is.
5 out of 5
by ZAIN from Canberra

Excellent

Posted Aug 7, 2016 on Hotels
Great hotel, very relaxing and very clean. Highly recommended
4 out of 5
by Osamu

Posted Mar 21, 2016 on Hotels
Staff is slow to understand customers' requirement. Poor English communication skills. They change the rate for taxi or other activities of sightseeing.
5 out of 5
by A verified traveler

Great hotel

Posted Mar 9, 2016 on Hotels
Very nice room, service was good, kitchen as well, nice setup
4 out of 5
by John from UK

Disaster at pool.

Posted Feb 22, 2016 on Hotels
Where to start. The Suite we were in was absolutely great and the maid was terrific. If however you want to spend time by the pool, then I suggest you stay elsewhere. Maybe we were just unlucky, but there are about 70 rooms and only 22 loungers by the pool. These were mostly filled by long term stayers who seemed to think they owned the place. When I say long term I’m talking 2-3 months. We were told one couple stay there for 11 months of the year. Towels were out at the crack of dawn and at one stage a couple sitting next to us were told by a German that “this is a German area”. If they had actually used the loungers it wouldn’t have been so bad but, half the time they didn’t appear until after lunch and then only stayed a short while. Management told us that they had had words, but it made no difference. Who needs hassle on holiday. I go for a quiet restful time. Nice suites Woodlands, it’s just a pity about some of your long term guests.
4 out of 5
by mohinder nath

This traveler left a rating score only Posted Dec 4, 2015 on Hotels
5 out of 5
by Wing Yi

This traveler left a rating score only Posted Nov 29, 2015 on Hotels
5 out of 5
by Karan

Amazing stay!

Posted Jul 22, 2015 on Hotels
Great stay if you want to be in peaceful part of Pattaya. Good neighbourhood! The only suggestion I have is for the hotel to have a van service to the main part of the town.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 17, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from newcastle upon tyne.

5 nights in pattaya

Posted Apr 11, 2015
Pros: Staff at breakfast really nice, nice rooms nice hotel in general.
Cons: Not much seem to be doing a good job.
Location: Pleanty bars etc in area, nice atmosphere could take the kids out and not be worried.
Overall good quality hotel, nice location nothing to complain about would recommend.